The Palo Alto Inn

4238 El Camino Real, Palo Alto, CA 94306, United States
+1 650 493 4222

Cheapest
rate per night

8.0

Excellent
based on 396 reviews
The Palo Alto Inn - Palo Alto, CA, United States
Thu 24/9
-
Fri 25/9
Compare vs KAYAK |

Provider Nightly total
KAYAK $172
Hotels.com $172
Priceline $188
KAYAK
Hotels.com
Priceline

Good to know

Value for money

8.0

Distance to city centre

4.2 km

Location rating

8.4

Nearest airport

San Francisco

Distance to airport

32.8 km

Rooms

Thu 24/9
Fri 25/9

King rooms

$172+

Bed type
Provider
Total stay + taxes & fees
King bed
$172
Unknown
$188
King bed
$189
Unknown
$256

Queen rooms

$172+

Bed type
Provider
Total stay + taxes & fees
Queen bed
$172
Queen bed
$224
Queen bed
$241
Queen bed
$584

Reviews

Pros

Cons

Traveller rating

133
51
24
7
3

Time of year

Traveller type

Show reviews that mention

+
friendly staff in 67 reviews
continental breakfast in 55 reviews
great location in 49 reviews
nice rooms in 43 reviews
bed was very comfortable in 40 reviews
desk the lady in 25 reviews
like a motel in 24 reviews
close to stanford in 19 reviews
palo alto in 12 reviews
clean and comfortable in 10 reviews
complimentary snacks in 6 reviews
outdoor patio in 5 reviews
newly renovated in 4 reviews
el camino in 3 reviews
broke my wrist in 2 reviews
  • Poor
    Jun 2016
    2.0

    REALLY AWFUL, LOW-BUDGET HOTEL! BAIT-AND-SWITCH F

    It was in a pretty good location since it does have a Palo Alto address and is right on El Camino Real. But, it is not right in the heart of Palo Alto near downtown or Stanford. They do offer a free bag of chips and free water (Kirkland brand) in the room. And, there is a coffee maker if you need it.

    EVERYTHING! This is a total "bait and switch". The website presents a cute, quaint hotel both through the photography/logo and language that is used. It is anything but. I looked in the closet and saw an old, used "Days Inn" paper cup (why has the closet not been cleaned out!!!), and it made sense. This must be a former Days Inn. The rooms are motel-style where they open into a parking lot. They feature a weak chain for the door. I was 1,000% disappointed, especially for the price. The website said, "our continually updated, one of a kind guest rooms feature plush beds, modern bathrooms, and a full array of amenities." This place is nothing like that description. It is not at all updated. It was formerly a Days Inn, and it looks like an old, out-of-date Days Inn that would be better in a low-end neighborhood not Palo Alto. The only good thing about the room is that it had a large flat screen TV with Dish Network. And, there is free wi-fi. The beds have no headboards, the pillows are bad, the bedspreads have stains, the lamp shades were cracked and showing yellow water stains, the furniture is way out of date, the hangers were old, the room is super small (had to put the luggage rack in front of the entry door to have room). The bathroom is bad – the door didn’t even close all of the way. The towels are like loofah sponges - very thin and really rough. I noticed wear spots on the carpets and the walls were dinged and nicked. And, sadly we paid $238/night - $270+ with taxes/fees (based on the language and imagery on their website). It is really bad. I would AVOID this hotel like the plague unless they offer a super, super low rate. The lady at the desk claimed that they were renovating (I saw no evidence). I highly recommend you wait until the renovations are done and then give it a try (but, only once you have photo confirmation of the end result). If their renovations live up to the website imagery and language (and price), then this will eventually be a fine local hotel. But, right now, it is not good at all. The lobby features tired wood paneling and very tacky decorations. And, they offer a "grab and go" breakfast, but it is super basic with plastic packaged muffins and danish. I highly recommend you avoid this hotel!!

  • Okay
    Sep 2015
    4.2

    You could hear every footstep from person in the room above.

  • Excellent
    Sep 2014
    10.0

    I just liked everything about it nothing really negative.

    If I had to be picky the fact there wasn't many movies on the tv but everything is HD so how can I really complain?

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About

Overview

Discover the excitement and beauty of Palo Alto at The Palo Alto Inn. This charming boutique hotel epitomizes California style, from its refined style to its relaxed feel. The Palo Alto Inn is centrally located near just about everything that draws visitors to the city, from Stanford University and California's Great America to the The Hiller Aviation Museum and the Museum of American Heritage. The hotel is also close to two of the region's most popular outdoor attractions, including the Baylands Natural Preserve, a birdwatcher's paradise and Stanford Loop, known by local runners and joggers as "The Dish". Shopaholics can indulge at the nearby Stanford Shopping Center as well as explore the many shops, restaurants and cafes in the immediate area.

The Palo Alto Inn offers a haven of comfort and relaxation for those visiting for work in nearby Silicon Valley or San Francisco, easily accessible via the nearby Highway 280 and Highway 101. Abundant public transport and hundreds of bike paths make it easy for guests to leave their cars parked for the entirety of their stays. The hotel's proximity to major freeways, the Norman Y. Mineta San Jose International Airport and San Francisco International Airport makes it easy to return home at journey's end.

The Palo Alto Inn offers all of the comforts of home, with spacious guest rooms appointed with modern conveniences galore. The 100 percent smoke-free facility features plush beds dressed with premium linens, full bathrooms stocked with premium amenities, flat-screen TVs with premium cable channels, microwaves, refrigerators, laptop safes, WiFi and free bottled water and snacks, as well as free newspaper delivery Monday-Friday. Modern decor and tranquil color schemes enhance relaxation. The hotel ensures every morning gets off to a great start with complimentary continental and grab-and-go breakfasts.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

based on 396 reviews

8.7

Cleanliness

8.5

Comfort

8.6

Staff

8.0

Value for money

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Disabled access
Business centre
Concierge service
Laundry facilities
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Wake-up service
Free parking
Designated smoking area
Terrace/Patio
Linens
Towels
Adapter
Alarm clock
Bathtub
Body soap
Carpeted
Cleaning products
Coffee machine
Conditioner
Desk
Entire unit located on ground floor
Family rooms
Fan
Flat-screen TV
Free toiletries
Garden view
Hardwood or parquet floors
Heating
Hypoallergenic
Inner courtyard view
iPhone dock
Laptop safe
Newspapers
Outdoor dining area
Outdoor furniture
Trouser press
Private bathroom
Radio
Roll-in shower
Safety deposit box
Seating area
Shampoo
Shower
Shower cap
Shower chair
Snack bar
Socket near the bed
Tea/coffee maker
Telephone
Toilet
Toilet paper
Dustbins
Tumble dryer
TV
Upper floors accessible by stairs
Walk-in shower
Wardrobe or closet
Daily housekeeping
Fax/photocopying
Garden
Kitchenette
No smoking
Complimentary breakfast
Safe
Free Internet
Pets not allowed
Lift
Picnic area
Meeting/Banquet facilities
Room service

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Photos

All photos (35)
Building (3)
Bedroom (8)
Patio (4)
Living room (1)

Location

Most popular landmarks

  • San Antonio Shopping Center 1.1 km
  • Baylands Nature Preserve 4.2 km
  • Elizabeth Gamble Garden Center 4.3 km
  • Palo Alto Art Center 4.3 km
  • Rinconada Park 4.3 km
  • Palo Alto Junior Museum and Zoo 4.5 km

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