Loved my stay there, the staff was very attentive everything was nice and clean.
The room was nice and clean
We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.
Rating system comfusion
It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks
Fix your AC!
Location is downtown, near all attractions
Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.
excellent location to city
location and amenities
The best kind bed I have ever slept on. What kinds of comforter do you guys use!?
Not enough self parking. Reckless driving through parking lot.
Bed is comfortable, big pool
Can hear everything in the hallways and need more attentive pool staff
The hotel has a luxiourious ambiance.
The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.
Kids in the adult pool
Well appointed Comfortable Clean Great pool area Very friendly, courteous and accommodating staff Not luxurious, but quite nice
Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.
BEYOND great place!!! Will come again and again.
This was my first time staying at the Renaissance. What can I say besides WOW!! It was 3 blocks away from the main strip. Everything was great! Beautiful pool, lovely room. They even have a FREE shuttle that took us to a local pub and back. Will be coming back A LOT.
Savor beauty inside and out when you stay at the newly renovated Renaissance Palm Springs Hotel. Set against a backdrop of swaying palm trees and the majestic San Jacinto Mountains, our Coachella Valley hotel captures the essence of desert living. Find your oasis while lounging beside one of the area's largest outdoor pools or sipping a refreshing drink in one of our private cabanas. Slip into sweet dreams in rooms and suites redesigned to pamper and please with pillowtop mattresses and spa-inspired bathrooms. Whether you desire a soothing massage or rejuvenating facial during your getaway, allow Spa Del Sol to anticipate your desires. Celebrate the area while delighting in a meal at Date, our casual restaurant where the locally grown fruit graces the menu. Rocks offers a trendy bar setting to unwind after a day of exploring the Palm Springs Aerial Tramway, Palm Springs Art Museum and boutique shops along the city's main thoroughfare. Indulge in the ultimate relaxation at Renaissance Palm Springs Hotel.
Based on 2,309 reviews
Value for money
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