Renaissance Palm Springs Hotel

Reviews

Pros

"nicely decorated and spacious rooms." (in 6 reviews)

"Very clean and near downtown" (in 17 reviews)

"kids loved the pool." (in 106 reviews)

Show reviews that mention

+

palm springs

pool view

downtown palm

self parking

junior suite

nice pool

close to downtown

shuttle service

nice hotel

resort fee

friendly staff

large room

area was very nice

comfortable bed

beautiful grounds

pool bar was only open

Excellent

Nov 2018

10.0

Really nice hotel with all the amenities.

Great swimming pool Great room with comfortable bed Convenient to downtown

No negatives to report
Excellent

Oct 2018

9.4

Peaceful

Loved the pool area...very quiet...short walk to downtown..perfect location

Pillows were very hard feather pillows...could use some bikes to rent
Excellent

Apr 2018

10.0

Loved my stay there, the staff was very attentive everything was nice and clean.
Okay

Dec 2016

6.0

The room was nice and clean

We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.
Good

Nov 2016

8.0

Rating system comfusion

It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks
Okay

Jul 2016

4.5

Fix your AC!

Location is downtown, near all attractions

Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.
Excellent

Jan 2016

10.0

excellent location to city

location and amenities

nothing
Excellent

Oct 2015

10.0

The best kind bed I have ever slept on. What kinds of comforter do you guys use!?
Excellent

Oct 2015

9.7

Not enough self parking. Reckless driving through parking lot.
Good

Jul 2015

8.0

Bed is comfortable, big pool

Can hear everything in the hallways and need more attentive pool staff
Excellent

Jul 2015

9.1

The hotel has a luxiourious ambiance.

The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.
Good

Jun 2015

8.0

Kids in the adult pool

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