Posada Aguila Real

I like the location. Palenque is small and there are many hotels around the area. There are hotels on the main shopping street. This hotel is 2 streets over. I like the room, it is big. The shower is strong. The air conditioner works fine but noisy but no complaint. I like the ceiling fan which offer respite from the heat. Drinking water was provided and it was helpful. The staff was nice . She tried her best to help and I appreciate that despite being overworked. I like the fresh towel every day and the garbage can emptied. The room was quiet. It was eerily quiet. I only saw a few guests there. There were no street noises.

The hotel said it provides breakfast but it takes too long. I was there at 7:30 hoping to eat something quick. There were 2 tables, a table with a couple and a table with a couple and a child. It took 10 to 15 minutes to serve the first table. By that time I ran out of time. I need to go to the archeological site before the heat . I didn’t fault the person who works there who by the way was the same reception that I saw the previous day at 2:30 pm and it was 29 hours and the same person serving breakfast. By the time I left the following morning at 7:30 am, I saw the same receptionist. She worked like 40 hours and more . I think the receptionist was overworked. They need to have more staff and let the receptionist rest and not have hours that was longer than an emergency room doctor or intern. The dining room was very small with maybe 5 small tables. The kitchen where the breakfast was prepared was ridiculously small. Because of the lousy service, the hotel is better off not offer any breakfast and lower the price instead. I saw hotels in the area for around the same price. The room has a view of a public area so no privacy. I have to keep the blind close at all time. The bed was high. I am 5 feet 8 inches and it is a bit difficult climbing to bed. There wasn’t any liquid soap to wash your hands. This is a low cost item. The room is not very well lit. There is only 1 overhead light and 1 desk lamp. Be careful with the staircase as on the last flight of step to the top floor, the first step is higher than the rest and I almost tripped. The internet doesn’t work well at all. It was fading in and out. Forgetting about streaming movies. Overall I feel that there are better hotels in the area and this one is not my favorite.