|"Great staff very willing to help."||(in 159 reviews)|
|""Clean, inexpensive and excellent location!""||(in 292 reviews)|
|"Location for downtown Ottawa was perfect."||(in 9 reviews)|
|"not enough towels Rooms weren't"||(in 15 reviews)|
|"Not fridge no ice"||(in 31 reviews)|
|"The bathroom was small and cramped."||(in 18 reviews)|
|great location||in 848 reviews|
|room was clean||in 436 reviews|
|staff were very friendly||in 393 reviews|
|free parking||in 206 reviews|
|bed was comfortable||in 159 reviews|
|fridge in the room||in 109 reviews|
|front desk||in 105 reviews|
|parliament hill||in 90 reviews|
|within walking distance||in 81 reviews|
|good value||in 64 reviews|
|little bit||in 60 reviews|
|bath towels||in 54 reviews|
|room was very small||in 28 reviews|
|downtown ottawa||in 11 reviews|
|ice machine||in 10 reviews|
Location, location, location ! The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway.
The sum of all the reviews I read were a better reflection of the experience than I expected. The hotel was overall good. It provided everything I could have expected for the price and location. Nothing exceptional from the hospitality side of the overnight team, bit a true sense of hospitality rang loud and clear from any and every interaction of the day time staff and management, from email correspondence with management, to front desk, to staff I passed in the hallway. Great location! Not in a room with an opportune view, but such a prime location to government and financial buildings, sightseeing, shopping, and dining.
WiFi, Breakfast and Parking
Only here for one night, and for us it was all about price and location. Easy walk to parliament, by ward market, museums. Surrounded by great places to eat.
Needed more elevators. Parking was a bit far for added cost.
Good price for the location. Basic but it was clean, quiet and the bed was comfortable.
No working internet or phones or fitness center
The staff is very professional
When I arrived the fitness center the phones and internet in the the rooms wasn’t working and so my ability to work from the hotel was crippled.
Too much street noise. Shower curtain smelled.
Great location and parking
Its a bit old now. Rooms are out dated and smell like grandmothers house. Bathroom from the 80's and water pressure like an asthmatic smoker blowing water at you through a straw. For $200 a night you expect more.
I did not hear any noise from my neighbors. I slept really well.
During my checkin, the staff was somehow indifferent to me. But during the checkout, another staff at that time was very nice to me.
Location, staff were nice
It is dated and could upgrades. Carpet was not the cleanest, but overall I would say it is just ok.
Room tatty tv didn't work moved room after much confusion would not stay again
In an age where preserving our environment is important, they kept replacing soap bars that were used once. On a side note, don't ask to settle your bill the night before for an early departure. Every excuse under the planet.
Questionable quality but good location
I loved being only a couple blocks from Parliament, numerous restaurants and cafes.
When I arrived, they gave me the wrong room (I booked a basic room and they gave me a room with a kitchenette). When they realized they'd upgraded me and I was staying three nights, they immediately downgraded me. I had already unpacked a little, had to repack, return to the lobby (at 2 am), and get a second room. Room number 2 had a king size bed that I wish I could post pictures of. The mattress was literally V shaped, as though an elephant had slept in the middle prior to my visit. Further, it didn't have a fitted sheet - just a flat sheet that barely covered the top, exposing an offer looking, striped mattress, ew. I eventually complained and was given a third, nicer room. So, I packed my things a second time, and went up and down returning/exchanging keys. I'd note that the woman working the morning I complained was absolutely terrible. I showed her the pictures I'd taken of the bed, which I'll eventually post on yelp, and she merely played dumb. I was not happy with the comfort or service at this hotel.
Capital Hill Hotel and Suites is located in the heart of Ottawa, Canada and is only a short walk to such landmarks and destinations as the National War Memorial, the Bytown Museum, and Parliament Buildings. It is steps from the Sparks Street Mall, National Arts Centre, Peace Tower, Currency Museum, and a short drive to TD Place Stadium. The Ottawa Macdonald-Cartier International Airport is only seven miles from the premises, and the Ottawa Train Station is a two mile commute.
A business-friendly hotel, it features a list of amenities and services ideally suited to leisure and business travelers alike. There are extensive meetings and events spaces, and a long list of services that support events of all kinds, including inhouse catering and meeting resources. The Bibliotheque Café is available for three meals daily and there are such appealing services and amenities as pet-friendly policies (for a fee), free Wi-Fi, parking on the premises (for a fee), a fitness center, concierge, 24-hour front desk, cleaning and laundry services (for a fee), a vending area, and more.
The 150 rooms and suites offer superior accommodations whether it is for a solo traveler or a group. All have stylish and modern décor and style. They feature hot beverage stations, climate controls, HD TVs with entertainment options, large and private baths and premium bedding and linens. Suites have sitting rooms, and the Capital Hill Hotel and Suites is a good fit for many travelers.
based on 1,818 reviews
Policies vary by room type and provider.
Capital Hill Hotel and Suites is located at 88 Albert Street in Centretown, 0.7 km from the centre of Ottawa. National War Memorial is the closest landmark to Capital Hill Hotel and Suites.
Check-in time is 16:00 and check-out time is 12:00 at Capital Hill Hotel and Suites.
No, Capital Hill Hotel and Suites does not offer free Wi-Fi.
No, Capital Hill Hotel and Suites does not offer free parking.
No, Capital Hill Hotel and Suites does not offer free airport shuttle service.
Capital Hill Hotel and Suites is 11.2 km from Ottawa. Capital Hill Hotel and Suites is 84.4 km from Ogdensburg.
Yes, Capital Hill Hotel and Suites is a pet-friendly hotel.
No, Capital Hill Hotel and Suites does not have a pool on-site.