Cypress Pointe

I would come back anytime!

We came here for a family vacation with my son, his wife and a ten year old grandchild. We stayed in a 3 bedroom lock off unit, that is an A and a B side. It was ideal, with grandma and grampa in the Larger A side with the main kitchen and dining room, and second bedroom for grand-daughter, and son and daughter-in-law in the B side with their own kitchenette. It was perfect. The furnishings in the resort were getting a bit dated, but overall very good. The Volcano pool area was great, and we spent a fair bit of time there. The sister resort, Grande Villa, which was right across the street, had two pools, and an excellent Activity centre, which we used a lot. My grandaughter loved it. Lots of daily activities, and mini golf as well. All staff was just excellent! We had issues with the A/C, which were resolved in literally minutes. Well done. Loved the screened in balconies. The location was great. We had a rental vehicle, and driving to any of the Disner Resorts, or Universal Parks, was a fifteen minute drive. Parking was never an issue at the resort.

We had an issue with our AC unit. It went out on us three times over our nine days, but each time, the very courteous, friendly maintenance staff had it up and running within an hour at most. The free wi-fi was great, but we had to keep logging in every day. Bit of an annoyance but this is not the first resort I have had this issue with.

Beautiful location, friendly staff

I stayed in a studio and it was adorable, cozy and very luxurious feeling. It was very clean which is something extremely important to me and the staff was very friendly and helpful.

My only problem was that I was put in an adjoined room so I was able to hear everything through the door I shared with my neighbors. This was very frustrating since I go to bed fairly early and my neighbors were very loud talkers.