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Cypress Pointe Resort by Diamond Resorts

Cypress Pointe Resort by Diamond Resorts

8.8
Excellent

Based on 856 reviews
 
8651 Treasure Cay Lane, Orlando, FL 32836, United States
  +1 407 597 2700
Cypress Pointe Resort by Diamond Resorts - Orlando, FL, United States
Check-in
Check-out
Compare vs KAYAK |
KAYAK $100
TripAdvisor $104
KAYAK $108
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per night
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per night
KAYAK
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Rooms

Check-in
Check-out

King rooms

$112+

Photo
Bed type
Provider
Nightly Base Price
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King bed
$112 per night
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King bed
$113 per night
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King bed
$144 per night
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King bed
$144 per night
IMAGE
King bed
$145 per night
IMAGE
King bed
$146 per night
IMAGE
King bed
$147 per night
IMAGE
King bed
$155 per night
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King bed
$157 per night
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King bed
$165 per night
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King bed
$172 per night
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King bed
$177 per night

Double rooms

$122+

Photo
Bed type
Provider
Nightly Base Price
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Unknown
$122 per night
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Unknown
$125 per night
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Unknown
$173 per night

Standard rooms

$104+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$104 per night
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Unknown
$127 per night
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Unknown
$131 per night
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Unknown
$134 per night
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Unknown
$146 per night
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Unknown
$149 per night
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Unknown
$208 per night
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Unknown
$215 per night
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Unknown
$218 per night
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Unknown
$225 per night
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Unknown
$242 per night
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Unknown
$313 per night
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Unknown
$314 per night
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Unknown
$314 per night
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Unknown
$479 per night

Reviews

Traveller rating

230
81
35
14
13

Time of year

Traveller type

Show reviews that mention

+
close to disney
location near disney
studio room
king size
hot tub
hear every conversation
mini golf
room next door
pool was great
walls are paper
staff was friendly
great location
bed was very comfortable
easy check
resort fee
miles away
loud neighbors
great place
pool and hot tub
extra charges
  • Okay
    Jan 2018
    6.0

    They didn’t clean the rooms each day. You could here the guest in the room adjacent to yours as if they were in the room with you. It was horrible.

  • Mediocre
    Jul 2017
    3.7

    Extra charges at the front desk. Would have collected everything right upfront during reservation.

  • Okay
    Jan 2017
    5.7

    The location is very near attractions, restaurants, and shopping. The appearance and furnishings are very modern.

    The parking was limited. The lamps did not work and the air did not cool the room. The room was located next to the elevators and that noise kept us up at night.

  • Mediocre
    Jan 2017
    3.7

    Noisy rooms and lousy customer service.

    Rooms were spotless and clean.

    Some of the doors dividing room does have gaps underneath the permit sound to travel right through it. It's like living with another family in your room that you don't know. Front desk staff were poorly trained and didn't seem to know how to deliver customer service. This is definitely not a Diamond experience.

  • Excellent
    Jun 2016
    10.0

    My best stay

    Once we arrived we noticed clean, friendly, and very easy to get to.

  • Okay
    Jan 2016
    6.0

    Budget resort for families, but not really a hotel

    Price, location, on-site deli.

    Additional undisclosed resort fees even when rooms were prepaid. Internet service was good, but $5 per device per day. No housekeeping unless you are staying for more than one week. Littel to no concierge services. No business center or even minor services. Nickel and dime attitude and feel.

  • Good
    Oct 2015
    8.0

    Great place. ..but

    Everything was great once we got checked in.

    They sent me an email to check in early. So I checked in the day before and let them know what time we would be there. It still took them about 5 hours to get a room cleaned for us. You'd think with them knowing what time time I was showing up they would let their cleaning staff know to have a room cleaned. That was my only complaint. Other wise great stay.

  • Okay
    Sep 2015
    6.0

    Had 2 roaches

    Probably won't go back very small the sister grand villas across the street was better last visit

    Very loud and cramped and found a couple of roaches, no room service either

  • Excellent
    Aug 2015
    9.7

    Nice room, very clean.

    Studio was fine, clean and comfortable. Easy access to the freeway. Didn't use any of the facilities such as the pool. No resort fee, and no parking fee is a big plus.

    No elevators, so went back to the front desk for another room. No daily maid service, so bring your own coffee refills. No fridge.

  • Excellent
    Aug 2015
    10.0

    Great place!

    It's a very nice place to stay. The resort is spacious and clean. Staff is very helpful. It's in the middle of everything! Price is very reasonable .

  • Okay
    Jun 2015
    4.8

    The volcano pool was pretty neat.

    After we checked in at the front desk, we were immediately sent to the concierge for a "special gift". The "special gift" turned out to be a sales pitch for a timeshare. Really? We literally just flew in and we're anxious to begin our short weekend here. Our time is pretty valuable. No thanks. (Nothing in Kayak's description said anything about timeshare opportunity either....we just wanted a room for the weekend.) We stayed in a single room, but apparently that room was one half of a full suite. The door that separates the two rooms might as well have been made of paper so we felt like we were staying with strangers. Not only could we hear every conversation and what was on their TV, but they also felt compelled to do dishes at 1 A.M. every night. So getting sleep was a little rough. (I don't fault our neighbors for that....it's vacation...do what you want. The floorplan layout is awful.) Housekeeping never came for the 3 nights we stayed there. Normally I don't care about that, but our towels were never replaced. I did call for towels on the 3rd day and they asked what was wrong with our original ones. Umm...we used them...repeatedly. It was one of the cheapest "4-star hotel" so we went with it. In hindsight, I would have paid extra to stay somewhere else.

  • Good
    Jun 2015
    6.2

    Great location but no elevators for 3rd floor room

    The staff was friendly, room was clean (king unit). Not pushy for the timeshare side. Great location for easy access to Disney World and many nearby restaurants. My wife liked the big tub, however in the room description it shows as Jacuzzi, so she assumed it was jetted - it was not - but was Jacuzzi brand. We also liked the screened porch. We didn't use the pool area but it looked nice and would be great for kids. Not a bad value for the money.

    NO ELEVATORS! a 3rd floor room was a challenge, not just bringing baggage to/from but also after a long day walking @ the park, to have to climb 2 flights of stairs was a daunting task. The beds were quite hard and the micro pillows are like using nothing at all. We went at a slow time of the year and had a bit of a challenge with parking when we came home from the park late (midnight). We would stay again, but wouldn't pay full retail and would ask for a lower level.

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About

Overview

When you stay at Cypress Pointe Resort by Diamond Resorts in Orlando, you'll be in a shopping district, within a 15-minute drive of SeaWorld® Orlando and Discovery Cove. Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

Check in

16:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Parking
Fitness centre
Free Wi-Fi
Increased accessibility
ATM on-site
Business centre
Internet
Concierge service
Gift shop
Game room
Hot Tub
Outdoor pool
No smoking
Restaurant
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Playground
Pool table
Child pool
Hairdryer
Coffee shop
Pets not allowed
Storage available
Outdoor tennis
Linens
Towels
Grill
Terrace/Patio

Photos

Cypress Pointe Resort by Diamond Resorts - Orlando - Building All photos (35)
Cypress Pointe Resort by Diamond Resorts - Orlando - Bathroom Bathroom (2)
Cypress Pointe Resort by Diamond Resorts - Orlando - Bedroom Bedroom (4)
Cypress Pointe Resort by Diamond Resorts - Orlando - Building Building (3)
Cypress Pointe Resort by Diamond Resorts - Orlando - Bedroom Bedroom (4)
Cypress Pointe Resort by Diamond Resorts - Orlando - Building Building (3)
Cypress Pointe Resort by Diamond Resorts - Orlando - Dining room Dining room (1)
Cypress Pointe Resort by Diamond Resorts - Orlando - Gym Gym (1)
Cypress Pointe Resort by Diamond Resorts - Orlando Hotel amenity (5)
Cypress Pointe Resort by Diamond Resorts - Orlando - Kitchen Kitchen (2)
Cypress Pointe Resort by Diamond Resorts - Orlando - Living room Living room (4)
Cypress Pointe Resort by Diamond Resorts - Orlando - Lobby Lobby (2)
Cypress Pointe Resort by Diamond Resorts - Orlando - Outdoor view Outdoors (1)
Cypress Pointe Resort by Diamond Resorts - Orlando - Pool Pool (4)
All photos (35)
Restaurant (1)
Pool (4)
Balcony (1)
Bedroom (4)
Building (3)
Patio (1)
Dining room (1)
Lobby (2)
Outdoors (1)
Living room (4)
Gym (1)
Kitchen (2)
Bathroom (2)
Shopping (1)
Hotel amenity (5)
All photos (35)

Location

Most popular landmarks

  • Basilica of the National Shrine of Mary 0.9 km
  • La Nouba 2.9 km
  • Disney's Typhoon Lagoon Water Park 3.6 km
  • Discovery Cove 4.6 km
  • SeaWorld Orlando 4.7 km
  • Epcot 4.8 km

Orlando travel guide

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