Don’t know what we liked because there is maintenance issues at the Oaks, and we got transferred to the Hilton
3 stars
Oakes Hotel Overlooking The Falls
6546 Fallsview Boulevard, Niagara Falls, ON L2G 3W2, Canada
Niagara Falls, Canada
See location+1 877 661 7035Photos of Oakes Hotel Overlooking The Falls
Overview
Set in Niagara Falls City and presenting unique views of Horseshoe Falls, Niagara Falls and Fallsview Casino Resort, The Oakes Hotel Overlooking the Falls provides 4-star accommodation, as well as a sauna, a Jacuzzi and an indoor pool. It is located a brief stroll from Fallsview Casino Resort, Skylon Tower and Niagara Falls.
There are a range of amenities at the hotel, such as a beauty centre, a free shuttle service and a day spa. Convenient services include an express check-in feature and a luggage storage area.
The elegant rooms at The Oakes Hotel Overlooking the Falls are air-conditioned and offer a spa bath, movies-on-demand and a refrigerator. Each comes with free tea and coffee making facilities and an en suite.
Guests of the hotel can unwind at the in-house bar, ideally situated for socialising in the evening. The on-site restaurant, Applebee's, serves local and American cuisine. A wide choice of dining options can also be found in close proximity to the property.
The Oakes Hotel Overlooking the Falls is close to the area's sightseeing attractions, including Horseshoe Falls and Niagara College Maid of the Mist Campus, which are a short walk away. Niagara River is only a short drive from the hotel.
Latest deals for Oakes Hotel Overlooking The Falls
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Oakes Hotel Overlooking The Falls
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
General
- Window
- River view
- Family rooms
- Seating area
- Interconnected room(s) available
- Sofa
- Landmark view
- Telephone
- Carpeted
- City view
- Storage available
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
- Walk-in shower
Things to do
- Gift shop
- Hiking
- Bicycle hire
- Casino
- Golf
- Cycling
- Horse riding
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
- Pool towels
Accessibility and suitability
- Entire unit located on ground floor
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Upper floors accessible by stairs
Dining
- Restaurant
- Bar/Lounge
- Refrigerator
- Vending machine (drinks)
- Vending machine (snacks)
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Bedroom
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Oakes Hotel Overlooking The Falls
6.8
Okay
6179 verified ratings
Wonderful
2142
Very good
1134
Good
1154
Okay
493
Fair
509
Mediocre
236
Poor
511
Summary of reviews
Guests say
Guests appreciated the fantastic views of the falls and the hotel's location, which is convenient for accessing nearby attractions. However, many reviews highlighted significant issues with cleanliness and customer service, with several guests reporting dirty rooms and unhelpful staff. Overall, while the view is a major draw, the hotel needs to improve its service and maintenance to enhance guest satisfaction.AI-generated from customer reviews
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All reviews
Pros (+) Nice view of falls. Room looked nice.
Cons (-) no hot water for hot tub. Drain was broken. Plastic nozzle fell off jet. Staff never followed up or fixed the problem
Pros (+) The views from our room of the Horseshoe Falls and nightly fireworks couldn't be better. The location is close to everything and within a short walk to restaurants and all the falls activities as well as Clifton Park. The room was clean, free coffee in the morning, and the staff was very helpful, kind, and professional.
Pros (+) Ok, very shady description! Overlooking the falls? That's a joke! You'll be overlooking a motel driveway that doesn't even have wifi. Very shady description, they make you believe you're getting a nice hotel room then put you in a motel next door yet charge you a hotel price.
Cons (-) No wife, paid hotel price-- was sent to a motel next door
Cons (-) It wasn't worth the money at all. The room was dark, felt dirty. There were stains on the pillows, and had to kill a couple of bugs. Bathroom was dingy and dirty feeling. The place was overall very tired looking.
Pros (+) Friendly staff, nice location , quiet room except the air conditioner
Cons (-) Noisy air conditioner
Pros (+) Restaurants and places nearby
Cons (-) Attitude of the personnel and so negative and not very helpful at all!!!
Pros (+) View. Since there were no leaves on trees yet, the view of the falls was good.
Cons (-) No refrigerator in room, no microwave, additional fee for parking, then no room in hotel lot to park. Ice machines only on odd floors of hotel. Staff unresponsive to concerns. Tourist trap, nothing included, everything required an 'upgrade'. Obviously not looking for repeat business.
Pros (+) walking distance to city amenities and the Falls a plus. The view from the room was amazing. Entrance lovely.
Cons (-) The costs were exorbitant for off season, middle of the week. The room should have had a micro wave, fridge, luggage rack for that money. Parking fee was ridiculous ($25) and a surprise for an outdoor parking space. We were given someone else's parking card initially. Armchair seat cushion in room sagged. Why is there paper on the hallway windows? Stairwells were dirty and crude. A continental bre...
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Pros (+) If your room is on the higher floors, the view of the Horseshoe Falls is fantastic.
Cons (-) Parking is expensive.
Location
6546 Fallsview Boulevard, Niagara Falls, ON L2G 3W2
What's nearby
- Journey Behind The Falls274 m
- Niagara Fallsview Casino Resort277 m
- Horseshoe Falls320 m
- Skylon Tower0.6 km
- Niagara Falls0.7 km
- Queen Victoria Park0.7 km
- Niagara SkyWheel1.3 km
- Maid of the Mist1.4 km
- Clifton Hill1.4 km
- Criminals Hall of Fame1.4 km
- Casino Niagara1.6 km
- Fallsview Indoor Waterpark1.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Oakes Hotel Overlooking The Falls
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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Value for money | 6.7 |
|---|---|
Distance to city centre | 1.1 km |