Prices are in New Zealand Dollars.

Hilton Niagara Falls/Fallsview Hotel & Suites

7.8
Good

Based on 15,063 reviews
 
6361 Fallsview Boulevard, Niagara Falls, ON L2G 3V9, Canada
  +1 905 354 7887
Hilton Niagara Falls/Fallsview Hotel & Suites - Niagara Falls, ON, Canada
Check-in
Check-out
Compare vs KAYAK |
Agoda.com $144
Priceline $155
KAYAK $160
Agoda.com
per night
Priceline
per night
KAYAK
per night

Rooms

Check-in
Check-out

King rooms

$144+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$144 per night
IMAGE
King bed
$158 per night
IMAGE
King bed
$160 per night
IMAGE
Unknown
$160 per night
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Unknown
$160 per night
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Unknown
$166 per night
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Unknown
$174 per night
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Unknown
$175 per night
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Unknown
$175 per night
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Unknown
$177 per night
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Unknown
$189 per night
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Unknown
$195 per night
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Unknown
$209 per night
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Unknown
$216 per night
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Unknown
$222 per night
IMAGE
Unknown
$347 per night
IMAGE
Sofa bed
$473 per night
IMAGE
Unknown
$508 per night

Luxury rooms

$226+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$226 per night

Standard rooms

$182+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$182 per night
IMAGE
Unknown
$282 per night

Queen rooms

$155+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
$155 per night
IMAGE
Queen bed
$169 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$170 per night
IMAGE
Queen bed
$175 per night
IMAGE
Queen bed
$175 per night
IMAGE
Queen bed
$177 per night
IMAGE
Queen bed
$177 per night
IMAGE
Queen bed
$177 per night
IMAGE
Queen bed
$179 per night
IMAGE
Queen bed
$179 per night
IMAGE
Queen bed
$190 per night
IMAGE
Queen bed
$196 per night
IMAGE
Queen bed
$197 per night
IMAGE
Queen bed
$200 per night
IMAGE
Queen bed
$239 per night
IMAGE
Queen bed
$244 per night

Leisure rooms

$433+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$433 per night

Reviews

Pros

Cons

Traveller rating

634
357
188
64
23

Time of year

Traveller type

Show reviews that mention

+
niagara falls in 20 reviews
canadian falls in 24 reviews
falls view in 415 reviews
close to the falls in 249 reviews
room had a view of the falls in 694 reviews
north tower in 20 reviews
tourist tax in 24 reviews
hot tub in 59 reviews
fallsview casino in 89 reviews
valet parking in 179 reviews
water slide in 17 reviews
great location in 286 reviews
nice room in 509 reviews
long line in 10 reviews
hidden fees in 11 reviews
friendly staff in 178 reviews
  • Good
    Jan 2019
    7.1

    The convenience of being close to the casino and connected by walkway is great. No winter weather to contend with.

    Furnishings are really showing their age. Bathroom could have used a real cleaning.

  • Okay
    Jan 2019
    5.4

    Enjoyed the view but wish we were on higher floor for the money we spent on a couples getaway

    Coffee maker didn't work Only one comfortable chair to sit in Water pressure in shower nothing but a trickel

  • Excellent
    Dec 2018
    8.2

    View of the Falls was great. Could get to Casino through the walkway was a bonus. We had a two room suite which was a perfect size.

    They only had velet parking and that was very expensive.

  • Excellent
    Dec 2018
    10.0

    View was great, employees were supporive

    nothing

  • Mediocre
    Nov 2018
    3.7

    Broken promises

    Access to casino

    The hotel was under reconstruction. Pool didn't work. Ice machine on my floor didn't work, or one floor under.

  • Mediocre
    Oct 2018
    4.0

    The room was best to the elevators. The walls were thin and daylight could be seen all the way around the door to the room with a one inch gap along the floor. Very noisy.

  • Good
    Aug 2018
    6.8

    Poor Customer Service

    The room itself was great, very comfortable and fairly clean. The 4min walk to the falls is a great bonus too!

    Something to keep in mind while reading this is me and my girlfriend are early 20’s, we are young. When pulling into the parking garage we were given an option of self park or valet, we asked how much parking was, if it was ridiculously expensive we would just park in a parking lot as we were only one night. We were told self parking was $35 and valet was $40, so we chose to park at the hotel in the self park. During check out we received the bill and we were charged $35 for self parking and $45 for parking. We told the person serving us that we were told it was only $35 to park for the night and we would have just parked in the parking lot nearby for $30 if we knew it would be $80 here. The response we received was “I’m sorry sir but this is what we charge”. I’m not upset about the price, more so that it seemed we were lied to about the price. As well during our check in we noticed everyone in line was asking for the highest floor possible when checking in or asking to be put on a higher floor once they were given a room. All of these people had their requests met and some were given multiple options. When we got up to the counter and were checking in we asked to please have the highest floor available. The response we received was “I’m sorry sir we do not take requests, we only give what is available”. This was upsetting as everyone else had there requests met, where as we were we told no. Once entering our room we noticed outside our window we had a big pillar right in the middle of our view, blocking most of it. The main reason we booked here is because we heard of the great views. We were not happy about this as we booked a room with city view, not a pillar view. When we received our welcome text message, they asked if there was any complaints and if so they would make it right. We told them about this and that we were not happy with the blocked view. We received no response. They then sent a second message, again asking how everything was, again we complained about this and again no response. We did not have time to talk to the front desk as the lines we very long and we wanted to enjoy our night. It was very upsetting with all these complaints we had, since we did pay a premium to stay here and no one seemed to care about our experience. I feel like a lot of this treatment was because we are so young and this is a “fancy” hotel. In the end I likely will not book here again and I likely will not recommend it either.

  • Okay
    Aug 2018
    4.5

    Bad experiance

    The staff was nice and accommodating.

    I am single man traveling with two kids. I booked a room with city view. I selected this hotel rather than others was because the pool. Upon arrival I was informed that the pool was closed then I was given a room that seemed worse than a cheep motel. I went back and requested another room. In which they were nice to give another room. So what exactly made this a bad experience was mostly with the stringent rules and false marketing by kayak 1:- there was nothing on kayak site that the pool was closed 2:- there was nothing about extra fees that the hotel will add to the reservation fee this amounted to an additional $100 a day (parking was $35 a day) 3:- when I called kayak to see what changes can be done they offered me a 10% refund which it came to $50. (Nice right!!) however if I wanted to move to a different hotel I was going to be charged $75 what a joke 4-: lots of construction noice My stay was bad because of false marketing by kayak and what seemed they are out to get you if you do not ask and investigate every little thing Kayak did start processing the $50 refund , thank you for that but teuly that dose not replace the bad experience I had.

  • Excellent
    Jul 2018
    10.0

    Staff was very accommodating. The hotel was close to all acitivies. Bed was very comfortable as well as the room. I would recommend this hotel to others!

  • Okay
    Jun 2018
    5.4

    We twice had a water leak from the room above during the night.

    We twice a water leak from the room above during the night, Staff reluctant to look into the issue stating they didn't want to disturb the occupant.

  • Good
    May 2018
    7.1

    Tourist tax

    I liked the cleanliness of the establishment and the convenience of the location.

    Our room was hot and the a/c would not keep the room condition. There also was a hotel tax plus a tourist tax everywhere you went. I pre paid for the hotel then got invoices for another 209.00 at checkout for these fees and 45.00 per day for parking. They we’re kind enough to comp my parking for the inconvenience of a hot room.

  • Mediocre
    Mar 2018
    3.7

    Be Careful What You Book

    Proximity to the Fallsview casino

    Paying for a city view room gets you a view of a wall. If you argue with the staff at Hilton they’ll tell you what they told me, “pay more and you’ll get a better view”. I have never had front desk staff tell me to pay more in a very rude manner. How about Hilton be truthful to customers on what really views from rooms look like...

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About

Overview

Daily Mandatory Charge will be added to the room rate and includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breathtaking views over the Horseshoe and American falls. This Niagara Falls, Canada hotel is just 90 minutes from downtown Toronto and Pearson International Airport (YYZ) and provides a stylish backdrop to this natural wonder. Relax in your guest room at this Niagara Falls hotel. Sleeping up to six people, our rooms at Niagara Falls, Canada provide spacious family accommodations. Spread out in the suites of this Niagara Falls hotel's North Tower. Classic wooden fittings provide an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Savor an array of international specialties while overlooking peerless views of Niagara Falls 33 floors up at The Watermark restaurant. Complete the evening with champagne and live music at Myst Lounge for unforgettable Niagara romance. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano’s Macaroni Grill. Host any event at this Niagara Falls, Canada hotel. With an easy commute from Toronto and Buffalo, NY, this Niagara hotel is a central meeting point in a spectacular location. Host colleagues in a chic boardroom or hold an unforgettable grand celebration in the Great Falls Ballroom. Maintain your exercise routine with a workout on the cardio machines and weights in this Niagara hotel's fitness center. Join the kids in Falls Adventure pool on the 30 ft. waterslide and waterfalls.

Hilton

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.8 Good

Based on 15,063 reviews

7.6

Location

6.8

Room

3.2

Value for money

2.0

Pool

Things to know

  • Great view

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Increased accessibility
ATM on-site
Business centre
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Hot Tub
Indoor pool
Restaurant
Bar/Lounge
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Designated smoking area
Storage available
Non-smoking rooms available
EV charging station
Lift
Casino
Child pool
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Long-term parking (surcharge)
Parking (surcharge)
Wedding services

Location

Most popular landmarks

  • Niagara Fallsview Casino Resort 184 m
  • Skylon Tower 390 m
  • Journey Behind The Falls 0.5 km
  • Niagara Falls Tower 0.5 km
  • Queen Victoria Park 0.5 km
  • Niagara Falls 0.7 km

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