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Admiral Inn by the Falls

Admiral Inn by the Falls

3.2
Mediocre

Based on 59 reviews
 
5320 Ferry Street, Niagara Falls, ON, Canada
  +1 905 356 5757
Admiral Inn by the Falls - Niagara Falls, ON, Canada
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+1 905 356 5757

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Reviews

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2
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  • Mediocre
    May 2016
    2.5

    Worst hotel

    l was book hotel in your website, totally inconsistent with the online description,Outdoor swimming pool did not open, no water, Thirty two inch television is actually only a very small old-fashioned TV, And also no signal does not work,I ordered a king bed room, give me a queen bed room, all are not correspond, too bad, I'd like a refund

  • Poor
    Jul 2015
    2.0

    Horror story

    We booked our hotel using kayak and hotels.com. Once we got to the hotel we notice the parking lot was almost empty (not normal for Niagara Falls). The ''manager' show us the room, the walls had graffiti on them (male parts), the bathroom was dirty, there was pee stains on the floor, mirrors dirty, etc. once i removed the blanket from the bed the sheets where stain and there was cigarette ashes and a used match. I asked the manager to show me another room, and the next room was even worse, he finally showed me another one and I said.. are you cleaning the room? he said the rooms were clean. I asked for my money back, he said to me call the website. I called hotels.com and they said.. we will cancel the room but there is not refund. I spoke with hotels.com management and they didn't do nothing to help, they basically they told me to bad so sad and suck it up. The pictures on the website doesnt match the rooms, the rooms are not in sanitary conditions to be rented, there is construction material everywhere. The saddest part is that while we were dealing with the 'manager' another two couples where dealing with the same situation, their money didnt get back, the hotel is a scam. either you stay in the most filthy room ever or you dont get your money back. Thanks God I am a resident from the falls and I have gone to the city hall to put a complain, I am calling the tourist department and the health department. I was so disappointed that hotels.com didnt do a thing to help or at least to show some support or empathy.

  • Poor
    Sep 2014
    2.0

    Nothing else available

    Everything it's a dump

  • Mediocre
    Aug 2014
    3.3

    The hotel was located close to attractions and offered free parking.

    Everything else. This place was a dump and should be condemned. Oh, and the wifi did not work.

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About

Overview

With a stay at Admiral Inn by the Falls, you'll be centrally located in Niagara Falls, a 2-minute drive from Skylon Tower and 5 minutes from Horseshoe Falls. Featured amenities include limo/town car service, express check-in, and express check-out. Guests may use a shuttle from the hotel to the airport for a surcharge, and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

3.2 Mediocre

Based on 59 reviews

8.3

Location

5.7

Service

1.5

Cleanliness

0.0

Amenities

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Free Wi-Fi
Increased accessibility
Outdoor pool
Express check out
Air-Conditioned
Airport Shuttle (Surcharge)
Pets not allowed
Free parking

Location

Most popular landmarks

  • Niagara Falls Tower 375 m
  • Queen Victoria Park 0.5 km
  • Skylon Tower 0.5 km
  • Niagara SkyWheel 0.5 km
  • Ripley's Believe it or Not 0.6 km
  • Louis Tussauds Waxworks 0.6 km

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