Prices are in New Zealand Dollars.

County Hotel

Neville Street, Newcastle upon Tyne, NE1 5DF, United Kingdom
+44 191 232 2471

Cheapest
rate per night

8.1

Excellent
based on 4,678 reviews
County Hotel - Newcastle upon Tyne, England, United Kingdom
Check-in
-
Check-out
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Provider Nightly total
Expedia $134
Expedia

Good to know

Distance to city centre 0.5 km
Location rating 9.3
Nearest airport Newcastle upon Tyne
Distance to airport 8.9 km

Rooms

Check-in
Check-out

Double rooms

$171+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
$171 per night

Reviews

Pros

Cons

Traveller rating

707
404
122
21
0

Time of year

Traveller type

Show reviews that mention

+
bar and restaurant in 129 reviews
bathroom but dated in 115 reviews
car park in 48 reviews
city centre in 67 reviews
great location in 650 reviews
lovely hotel in 245 reviews
opposite the train station in 216 reviews
room was very small in 652 reviews
small bed in 267 reviews
staff friendly in 709 reviews
value for money in 96 reviews
  • Okay
    Oct 2019
    5.8

    Lovely helpful staff

    The bathroom had just been renovated. The shower was not working well and the basin has a tap that didn't sit over the basin itself, very strange.

  • Excellent
    Oct 2019
    8.3

    Staff were lovely and helpful, bar and restaurant were a pleasure to sit.in. location fab.

    Bathroom radiator was not working so was cold in the morning, and the hotel is currently refurbing the rooms. Our room was quite nice but bathroom defo needs a makeover. No need for an early alarm call as the noise from the bin men and traffic made sure you were awake before 6am. Perhaps earplugs supplied by the hotel would be a good idea.

  • Good
    Oct 2019
    6.3

    Great central location.

    We booked the more expensive double room fo two nights but when we arrived there had been a confusion and we were moved into a rather old and tired front room over the entrance for one night which we were then left in. Worn out carpet, cracked and mouldy bathroom tiles and a bath with a repaired hole alongside handles coming off the wall were only just serviceable. It was clean but looked nothing like the rooms advertised. Breakfast service on Sunday was painful worst was the lack of tea and coffee which was not available, then was cold then we waited for a fresh batch to be made and had finished breakfast by the time it was ready. Monday breakfast was better but still only one small cup of coffee offered. At check out we raised the issues again and were promised a partial refund but this has not materialised. To be fair the hotel is being modernised but we certainly did not see the sorts of facilities and rooms advertised and felt rather let down by the whole experience.

  • Good
    Oct 2019
    7.1

    The newly refurbished room was much better and was done to a better standard. The location of the hotel is great. You're straight out of the train station and into the hotel.

    The first room we were allocated was very disappointing. The whole room was dated. I had to ask to have another room as I wasn't happy using the bathroom. The bath was very worn and needed replacing.

  • Excellent
    Oct 2019
    9.0

    The breakfast was good but I was disappointed that the fried eggs were not freshly done for each customer. The staff were very attentive and the receptionist on Tuesday morning (15th November) was exceptionally helpful and unflustered under pressure. The staff in the restaurant were excellent and the food very good.

    The fried eggs at breakfast could have been freshly fried (I am having to be picky here) and the coffee better.

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About

Overview

With a stay at County Hotel, you'll be centrally located in Newcastle-upon-Tyne, just a 3-minute walk from O2 Academy Newcastle and 6 minutes by foot from Castle Keep. Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.1 Excellent

based on 4,678 reviews

9.3

Location

9.0

Bar

4.2

Comfort

2.5

Wellness

Things to know

  • Friendly service
  • Train station is close

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
24-hour front desk
Safe
Storage available
Lift
Laundry facilities
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Parking (surcharge)
Wedding services
ATM on-site

Photos

County Hotel - Newcastle upon Tyne - Building All photos (18)
County Hotel - Newcastle upon Tyne - Banquet hall Banquets (1)
County Hotel - Newcastle upon Tyne - Bedroom Bedroom (12)
County Hotel - Newcastle upon Tyne - Building Building (1)
County Hotel - Newcastle upon Tyne - Front desk Front desk (1)

Location

Most popular landmarks

  • Newcastle Arts Centre 103 m
  • St Mary's Cathedral 148 m
  • Cathedral Church of St Nicholas 379 m
  • Newcastle Castle 0.4 km
  • Theatre Royal 0.5 km
  • Discovery Museum 0.5 km

Newcastle upon Tyne travel guide

Learn about Newcastle upon Tyne on KAYAK

Getting Around

Newcastle upon Tyne 8.9 km
Darlington Durham Tees Valley 52.1 km
Newcastle upon Tyne Newcastle Central (Metro) 98 m
Newcastle upon Tyne Newcastle, Tandw 157 m

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