Good to know
|Distance to city centre||0.8 km|
|Nearest airport||Newcastle upon Tyne|
|Distance to airport||9.1 km|
|"Friendly staff, spotless clean large rooms."||(in 425 reviews)|
|"Great location beds very comfy."||(in 210 reviews)|
|"Loved the pool and spa"||(in 86 reviews)|
Time of year
Show reviews that mention
|bath and shower||in 47 reviews|
|breakfast was good||in 343 reviews|
|car park||in 46 reviews|
|city centre||in 94 reviews|
|club room||in 427 reviews|
|comfortable bed||in 261 reviews|
|gin bar||in 161 reviews|
|great location||in 288 reviews|
|lovely hotel||in 326 reviews|
|pool and spa||in 131 reviews|
|room was a good||in 392 reviews|
|staff very friendly||in 594 reviews|
|staying at the crowne plaza||in 18 reviews|
|steam room||in 31 reviews|
|swimming pool||in 126 reviews|
|train station||in 122 reviews|
|walking distance||in 26 reviews|
I spent little time in the hotel but from what i seen it was clean, friendly & the beds were very comfortable. Late check out option is an added bonus.
There was no straws in the whole building.
Check in staff were helpful - bed comfortable - decor good
Toilet didn’t work - continuous flushing - hairdryer didn’t work - raised with housekeeping - the hotel was very rowdy / noisy - domestic disturbance in room next door - screaming / shouting - banging against walls - called reception and duty manager / security checked - just not what i’m Used to with crown plaza brand - expensive disappointment. We had visited Newcastle for first anniversary - out a note on booking - no reference to it by staff / hotel
Everything about the hotel was fantastic.
I loved it all
The Hotel was modern and clean, We had issues with our room on Friday evening and allowed to move rooms on Saturday afternoon. Also due to the problems we had with our rooms they didn't charge us for the 4 drinks we had paid for at the hotel bar.
At check in 5pm Friday evening after a long drive, 1 member of staff was checking people in and dealing with 1 person before me, she asked a 2nd reception colleague walking passed to assist with something and she said she couldn't. The 1st receptionist behind the counter then led the man before me away somewhere to show him something I presume. The 2nd receptionist then returned, ignored myself and several other people now at check in and walked into the office behind, we all then had to wait for receptionist 1 to return to the desk. The 2nd receptionist then served me a drink at the bar later that evening …….. just like a Travelodge !! On the rooms Friday, Fridge was locked after having charged card on room, Toilet flush was faulty and the seal on the shower door was wrong so. Couldn't move rooms Friday night. All night long there was a loud sound of running water behind the bathroom wall and the smoke alarm was flashing. Couldn't be moved until people move out on Saturday, which was dealt with by the hotel and experienced the same problem with the fridge again but never bothered this time just waited to leave.
Smart central Newcastle hotel with refined meeting spaces and Gin BarJust steps from Newcastle rail station in the city centre, Crowne Plaza® Newcastle - Stephenson Quarter hotel offers upmarket style and gracious service.Newcastle Airport (NCL) is a 15-minute drive, and there’s paid parking in the multi-storey car park next door. A 10-minute walk takes you to Central Station for frequent Metro trains around the city. Corporate guests can host up to 400 people in 9 event spaces, and Completely Connected power access ensures you’re always productive. Conferences and concerts at the iconic Sage Gateshead cultural centre are less than a mile away. City centre shops are within a short walk, and football fans are 20 minutes by foot from Newcastle United’s St. James' Park.At this hotel you can enjoy:- Free WiFi- A 24-hour Business Centre- All Day DiningAfter a day of meetings or sightseeing, unwind in the spa, indoor pool or gym. Treat yourself to a massage, followed by cocktails in our Gin Bar. Savour brasserie-style British cuisine in Hawthorns restaurant – if you’re busy, Fast & Fresh menu selections help you stay focused. Our Sleep Advantage® programme ensures restful nights in stylishly decorated rooms with premium bedding and the option of Quiet Zone accommodation. For exclusive Club Lounge access, book a Club room.
based on 5,348 reviews
Things to know
- Friendly service
- Spacious rooms
- Nice building
- Comfortable beds
Policies vary by room type and provider.
Reviews about Crowne Plaza Newcastle - Stephenson Quarter
Most popular landmarks
- St Mary's Cathedral 254 m
- Newcastle Arts Centre 337 m
- Discovery Museum 0.5 km
- Newcastle Castle 0.5 km
- Cathedral Church of St Nicholas 0.5 km
- Theatre Royal 0.7 km
|Newcastle upon Tyne||9.1 km|
|Darlington Durham Tees Valley||51.9 km|
|Newcastle upon Tyne Newcastle Central (Metro)||170 m|
|Newcastle upon Tyne Newcastle, Tandw||182 m|