Good to know
|Distance to city centre||0.1 km|
|Nearest airport||New York LaGuardia|
|Distance to airport||10.0 km|
|"Views from higher floors amazing!."||(in 6 reviews)|
|"Great service .location great."||(in 223 reviews)|
|"Nice large rooms and very clean."||(in 98 reviews)|
|"Room service is over priced"||(in 36 reviews)|
|"Daily destination fee feels like a scam"||(in 4 reviews)|
|"High floor."||(in 6 reviews)|
Time of year
Show reviews that mention
|beautiful lobby||in 44 reviews|
|bed was very comfortable||in 171 reviews|
|breakfast included||in 91 reviews|
|close to broadway||in 22 reviews|
|desk staff||in 274 reviews|
|destination fee||in 41 reviews|
|fast check||in 12 reviews|
|friendly staff||in 305 reviews|
|great hotel||in 177 reviews|
|great location||in 657 reviews|
|great view||in 92 reviews|
|higher floor||in 41 reviews|
|new york||in 27 reviews|
|port authority||in 11 reviews|
|room service||in 344 reviews|
|room was clean||in 399 reviews|
|times square||in 233 reviews|
Great reception area etc
Rooms / bathroom was terrible. Nothing like advertised
Location is very good and staff is superb nice
Lack of shower gel (only soap), strange blankets
The location & the view are spectacular
This hotel is a nightmare !! from dirty bedding !! to fraudulent charges !! We found stains on the white sheets & comforter (one was just stuck to the sheet & we scratched it off & another bigger stain that was reddish brown.. that wasn't coming off) I called several times the 1st day to get new bedding, they never replace it, called several times the 2nd day & someone from housekeeping came while we were out & hung up the fresh bedsheets & comforter up by the closet (didn't put them on the bed) So now we went to talk to the someone in person, got the Asst Mgr, who feigned disbelief that any of this happened, basically called us liars (my niece & I) so we went back upstairs while he “researched” our claim. My daughter, my Niece & I went back down to talk to him, my daughter (who took selfies each time we left the hotel) basically had timestamps for those complaints. (also knowing they have a record for every call made from the phone in our room)Once we were back downstairs, he was a little more receptive. He stated that they should have changed it after the 1st complaint & it would be changed by the time we returned. He also said that he would comp the 1st night for us, that we would only have to pay for 2 nights instead of the 3. We checked out on the 23rd. The receipt reflected the comp room. The initial cost was 1567.67 & the amount charged was around 1121. Bye Bye New York.. End of story right ? WRONG... Fast forward to Oct 28th, 2019 ~ (over a month later) They went back in & they charge 472.00 card for the room they comp me…I called the hotel 6 or 7 times just to talk to a live person, once I reached someone they said it was a mistake & they would refund the money… but lets be honest, its fraud. It’s not a mistake someone actively went in & charge me for the room. EVERYONE, who stays here should check their visa invoices or bank invoices..
Clean, spacious and very informative staff. We actually walked out of the hotel we had booked originally and wish we’d book this one from the beginning.
The hotel was lovely overall.
Full breakfast bar lacked hostess on arrival & guests unaware of what to do. Perhaps a sign asking guests to seat themselves would work. Breakfast overpriced.
When tourists come to New York, the one hotel that they want to stay in is the Westin at Times Square. It is located in the heart of Manhattan in the most exciting place in New York: Times Square.
The Westin at Times Square is steps away from Broadway, Grand Central Train Station, and Central Park. Its location is a dream for any tourists who want to be where the action is.
The rooms here come with coffee makers, mini bar, hair dryers, robe, safe for laptop, and irons. Wi-Fi is available for an additional fee. Some of the larger rooms come with an evening turndown service for their guests.
Room service is available 24 hours a day and breakfast is served for a fee. The Foundry Bar is located in the Westin at Times Square and it offers cocktails and appetizers. The Foundry Kitchen is where the buffet style breakfast is served. Guests can choose from modern cuisine, along with fresh fruits and vegetables.
There are 27 meeting rooms at the Westin at Times Square. Companies can hold conferences and conventions here with plenty of room to accommodate all of their employees. The hotel can meet the needs of very large groups in one of the many meeting rooms.
The Westin at Times Square is convenient for those who want to spend a lot of time in Manhattan. Seeing Broadway shows has never been easier with the hotel right at the door of some of the best theatres in New York.
based on 5,196 reviews
Things to know
- Nice building
- Comfortable beds
- Friendly service
- Wonderful sightseeing
Policies vary by room type and provider.
FAQs when booking at The Westin New York at Times Square
How do I get around if I’m staying at The Westin New York at Times Square?
The central location of The Westin New York at Times Square allows guests to explore Manhattan on foot, including seeing the lights of Broadway. The stunning Grand Central Terminal is 15m away, which offers access to a wide range of transport options including the subway, rail, and bus lines. If you are flying into New York, LaGuardia Airport is about 50m east, JFK is 70m south-east, and Newark Airport is 40m to the west of the hotel.
What are some of the top attractions close to The Westin New York at Times Square?
New York never sleeps and neither will you with so many attractions, shows, and events to experience, only minutes from The Westin. The theater and tour desk in the hotel lobby can organize a host of excursions, including sought-after tickets to the hit shows on Broadway and private museum and gallery tours. Guests can also book seats to major sporting events in New York, whether you’re a fan of basketball, baseball, or tennis. If you are looking for a green space in the city, Bryant Park is an 8m walk and Central Park is a 20m walk from the hotel.
Are there any special packages or discounts at The Westin New York at Times Square?
The Westin New York has discounted rates and packages throughout the year, which offer great value for money for hotel guests. The Stay with Breakfast package includes continental breakfast for two at the Foundry Kitchen, and the It’s a Home Run package includes two welcome drinks at the Foundry Bar. If you’re a fan of the TV show Cake Boss, book the Cupcake from Buddy package and you can skip the line at Carlo’s Bake Shop in Times Square, and enjoy a buy-one-get-one-free cupcake. You will also receive an autographed photo of Buddy and discounts on a classic sampler box including cannoli, a cookie, lobster tail, and a slice of cake. Government employees, military members, senior citizens, and AAA members also benefit from discounts on room rates.
What kind of accessible facilities are available at The Westin New York at Times Square?
A number of accessible rooms are available at The Westin New York at Times Square and feature bathrooms with a roll-in shower, an adjustable shower wand, and grab bars. Vanities, deadbolts, electrical outlets, and peepholes are lowered for easy access. Rooms also have 32 in doorways for wheelchair access. TTY/TTD telephones and closed caption TV are available. Common routes around the hotel, including the main entrance, registration desk, fitness center, and meeting rooms are fully accessible.
What is the pet policy at The Westin New York at Times Square?
The Westin New York at Times Square is a pet friendly hotel and has special packages for guests traveling with dogs. The Your Loyal Companion kit includes a custom Heavenly dog bed so your pooch can sleep in total comfort. Additional amenities including Westin dog bowls and a mat are also provided for your pet. Dogs must weigh less than 40 lb and must not be left alone in guest rooms.
Where is The Westin New York at Times Square located?
The Westin New York at Times Square is located at 270 West 43rd Street in Manhattan, 0.1 km from the centre of New York. Times Square is the closest landmark to The Westin New York at Times Square.
When is check-in time and check-out time at The Westin New York at Times Square?
Check-in time is 16:00 and check-out time is 12:00 at The Westin New York at Times Square.
Does The Westin New York at Times Square offer free Wi-Fi?
No, The Westin New York at Times Square does not offer free Wi-Fi.
Does The Westin New York at Times Square offer free parking?
No, The Westin New York at Times Square does not offer free parking.
Does The Westin New York at Times Square offer free airport shuttle service?
No, The Westin New York at Times Square does not offer free airport shuttle service.
How far is The Westin New York at Times Square from the airport?
The Westin New York at Times Square is 10 km from New York LaGuardia.
Can you bring pets to The Westin New York at Times Square?
Yes, The Westin New York at Times Square is a pet-friendly hotel.
Does The Westin New York at Times Square have a pool?
No, The Westin New York at Times Square does not have a pool on-site.
Reviews about The Westin New York at Times Square
Most popular landmarks
- Times Square 0.4 km
- Broadway 0.6 km
- New York Public Library 0.7 km
- Bryant Park 0.8 km
- Rockefeller Center 0.9 km
- Empire State Building 1 km
|New York LaGuardia||10 km|
|New York - Penn Station||0.8 km|
|Secaucus Junction, New Jeresy||7.2 km|