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Value for money
Distance to city centre
|New York LaGuardia|
Distance to airport
|"Staff super friendly and helpful"||(in 109 reviews)|
|"The location was perfect !"||(in 193 reviews)|
|"Great receptionist at day time."||(in 47 reviews)|
|"The bed was not comfortable."||(in 19 reviews)|
|"Just a simple old hotel."||(in 51 reviews)|
|"Hot rooms Noisy radiators"||(in 75 reviews)|
Time of year
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Bed was very comfortable, great location, and the price was right!
Room was loud even on the 11th floor (mostly due to the exposed heading pipe running floor the ceiling that kept rattling and banging through the night. Our room didn't have air-conditioning and it got very stuffy at night; so we tried opening the widows which were very hard to open, and the locks were broken off, so once closed it wouldn't stay closed tight to seal out noise. The shades were small plastic blinds vertical blinds that did little to block light or noise.
Tiny, musty smell
It's very close to Times Square! But that is not really a plus since everything in New York is readily accessible via subway. Daily maid service was nice.
Smelled musty, no amenities, not enough outlets to charge electronics like cell phones and laptops. Also there were bedside lamps but they were not plugged in and when we looked there weren't any outlets!!! When I return to NY I will definitely stay elsewhere! Mildew noted in the bathroom. And the place really needs to be renovated.
Best bang for your buck
Wonderful pleasant staff. Very helpful and inviting. Great location to everything!!!!! Clean, and good enough size for what we needed.
Location was good. But, I expected more from a 2-star hotel and even at the price offered. The staff were not unfriendly, but seemed a bit perfunctory. Perhaps overworked.
Main complaint was that I was given a 2nd floor room on street side and there was construction outside the window till 3am the night I stayed. There was only a window air conditioner that worked well. However, it meant that there was not closing out the sounds from the street. Otherwise, the pillows were ok, but the bed was very hard relative to many other hotels I have been to. Second, the water in the shower had very low pressure, took a long time to get hot, and the diverter was whining the whole time. In comparison the sink had good pressure and heat. But, the plug wouldn't stay put making shaving with fill sink a problem. Lastly, there was a chair in the room, but no desk configuration other than for using the dresser as a makeshift desk.
Convenient locaton and good value; free wifi
No kettle to make tea
The circa 1972 Hotel St. James offers a stylish and economical boutique hotel experience in the heart of Times Square. The 12-story building offers spacious rooms and an array of amenities, allowing guests to experience the best of NYC in comfort and style. It is the perfect option for business and leisure travelers, and is only steps away from some of the most iconic shopping and dining options in the city.
The quiet, stylish, recently renovated 147 guest rooms boast unlimited high-speed wifi, flat-screen televisions with premium cable channels, a workspace, comfortable bedding, custom bath products, spacious bathrooms, and air-conditioning. Daily housekeeping and concierge services are available. All rooms are kid-friendly. An in-room safe is provided in all rooms.
Business travelers can utilize the business center which has computer access. A wood-furnished library lounge is available near the lobby for guests to use. A shuttle service provides transport to the airport and to nearby attractions, for a minimal surcharge. The 24-hour front desk features a marble lobby and a helpful team of staff who are available to share tips and information about the city.
The hotel’s central Times Square location makes it only a stone’s throw away from countless popular attractions. It is less than a 5 minute walk to Bryant park, and only a mile from the Empire State Building. World-class shopping at Fifth Avenue, Herald Square, and Hershey’s Times Square are all just a short distance from the hotel.
Guests can dine at the cafe next door which serves a wide range of American cuisine. A plethora of popular dining options are nearby as well, including Carmine’s, Carnegie Deli, Ruby Foo’s, and Becco.
based on 1,223 reviews
Value for money
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Most popular landmarks
- Times Square 291 m
- New York Public Library 399 m
- Rockefeller Center 0.4 km
- Bryant Park 0.4 km
- Broadway 0.4 km
- Grand Central Terminal 0.7 km