The only car rental company that offers shuttle or pick-up services from Nanaimo Harbour airport to off-airport locations is Budget.
Pros:fast and easy
Cons:I didn't know that there was a shuttle service from the airport, Kayak should have included this information in the booking confirmation
Pros:Very Friendly Helpful Staff. Rental Vehicles was clean and ready when I arrived.
Pros:very comfortable Terrain. Handles well on the highway but would not buy one
Cons:Terrain has doors that sound tinny when you close them. Interior finishes average
Pros:It was first time when rental staff explained everything in such detail way. There was no rush with car inspection. We walked around the car discussing what kind of scratches are under warranty and what to be aware of.
Cons:I have no complaints.
Pros:Fastest/friendliest staff I've ever encountered!
Pros:Cameron at Nanaimo was very helpful with directions & local knowledge & he was a very pleasant person to deal with.
Pros:The staff at both pickup and drop off locations were friendly, efficient and helpfull. We will be back!!
8.4 Very Good
Cons:The Kia really is a horrible car to drive
8.8 Very Good
Pros:Staff was friendly and professional
Pros:Great mileage Friendly staff who were very helpful
Cons:We onlly had 1200 km and Vancouver Island is a big island which we did not realize. We were unable to get more km without paying what would have been an exorbitant amount of money so had to take it back and get another contract. In spite of paying much more for the car why are you penalized if you take it back at a different location?
Pros:They drove me back to where I needed to be, so I didn't have to call a cab.
Cons:In Canada they charge you .35 cents a kil. after you drive 100 K.. That really adds up when driving from Victoria to Nanaimo! You have to read your contract VERY carefully. Our C$78.00 rental turned out to be almost C$200.00.! Also, when I returned the car I had forgotten to fill it up w/ fuel. The counter guy didn't want to let me fill it up myself and I had to demand that he did! Very poor service. They really rip you off. I will never rent another car from National again!
Cons:I reserved a compact car weeks in advance and when I arrived I was told National does rent to N drivers. Neither the website nor confirmation email indicated this, which is pretty important restriction. The lady said it's corporate policy and there's nothing she can do. Where is the accountability? Had to reserve last minute with another company 20min away at double the price.
8.0 Very Good
Pros:service & tining eas good
Cons:Extra charge on kilometers ... allowed 100 and went 117 ... extra $6.00
Cons:No one was there to get the car; had to book from a different counter.
Pros:Staff were very friendly and service was fairly quick.
Cons:I called Hertz to let them know my flight was cancelled and that I would be arriving a day late. Unfortunately, they failed to notify the location where I was picking up the car and, as a result, they rented out my car to someone else. They found another car for me but not what I had wanted.
Pros:Kirk at HERTZ Nanaimo Airport, BC--Great Service! Car was mechanically sound My final email bill was exactly what I expected in CAD (I dropped off the car using their dropbox at 4:30am and got my final bill via email soon after they opened at 8am--no problems)
Cons:Corolla Touchscreen--many problems, Often would not respond to touch...completely blacked out for three hours--then rebooted on its own...changed radio stations at its own whim...and could not be turned off. I worked with it over the week I had the car-- so I did not have to waste time returning it.
Pros:did not like the cvt transmission in the sentra
Pros:Friendly, fast service, clean car, easy drop off.
Pros:Personal fast service at pick up
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