Good to know
|Distance to city centre||0.7 km|
|Nearest airport||Montreal Pierre Elliott Trudeau Intl|
|Distance to airport||14.4 km|
|"Beautiful, clean, spacious room."||(in 32 reviews)|
|"Great location and very classy."||(in 40 reviews)|
|"Friendly and helpful staff."||(in 57 reviews)|
|"I DO NOT LIKE THIS HOTEL"||(in 9 reviews)|
|"I DO NOT LIKE THIS HOTEL"||(in 9 reviews)|
|"The rooms need some updating"||(in 8 reviews)|
Time of year
Show reviews that mention
|clean hotel||in 39 reviews|
|come here everytime||in 2 reviews|
|comfortable hotel||in 41 reviews|
|continental breakfast||in 23 reviews|
|great bed||in 32 reviews|
|great location||in 60 reviews|
|great view||in 10 reviews|
|hot tub||in 30 reviews|
|need updating||in 10 reviews|
|restaurant very good||in 22 reviews|
|rooms are spacious||in 16 reviews|
|spacious room||in 54 reviews|
|staff was amazing||in 85 reviews|
|starbucks||in 8 reviews|
|swimming pool||in 39 reviews|
|valet parking||in 13 reviews|
Lovely rooms, like the hot tub
It took 1 hour each day for valet to find our car. Restaurant service was insolent, room service brought the wrong mixer drinks and no cutlery and housekeeping just didn't do any cleaning or tidying let alone make the bed until we called at 3 pm.
Location, design, extra bed, hot tub, spa, breakfast option
No staff to make the room service. Waited an hour for a breakfast that never came
This will perhaps be an eye opener for both booking.com and anyone intending to stay at this monstrous property. I had to drag my own luggage in in the snow since there was no one at the valet desk, I walked into the hotel where two most rude and arrogant front desk personal kept searching for my booking for 30 minutes and would not take my booking reference number, after much unnecessary hassle despite insisting several times that I was using a debit card to pay for my stay the hotel staff ran it as a credit card thrice forcing my bank in UAE to block it, and to add insult to injury they won't admit the mistake, then another new policy dawned upon me that I must pay a 500 deposit for the room which was not mentioned ever on the terms and conditions and when I insisted I would like to now pay in cash, I was told the amount was 1000 dollars instead, moreover since now my debit card blocked , after I told them I'll pay in cash a new policy was announced that if I paid them the deposit in US dollars they would return it back in Canadian dollars which would mean 11 dollars less than the actual market rate for every 100 US dollars, I was then given wrong directions to the nearest money exchange and had to walk in snow in -13 C, and after 45 minutes when I was finally back no body even had the decency of offering me a glass of water let alone a welcome drink, I was given an upgrade to a Chrystal suite from the junior suite from the only 2 human beings in this hotel the manager Vanessa, however to my dismay the 6th floor on which this alleged Chrystal suite was located had construction work happening, which at the time of my check in, was never indicated or even warned about. So 24 hours into my stay I had chalk and paint fumes coming in my room through the ventilation system, because the walls were being sand papered outside and despite my several requests the hotel staff would not shut down the ventilation system outside.
The location is near everything in Montreal the staff is super friendly the facilities are amazing
Hotel Le Crystal Montreal was conceived as a hybrid of a boutique hotel with well-appointed residences and opened its doors in 2008. It is less than 10-miles from both Pierre Elliott Trudeau International Airport and Montreal Saint-Hubert Longueuil Airport.
There are 131 suites at Hotel Le Crystal Monreal all of which have a non-smoking policy and hypoallergenic pillows, duvets, and pillow-top mattresses. Guests can relax in bed or in the separate living room and watch 1 of 2 flat-screen televisions or fix a snack in the contemporary kitchen space with dining table, microwave, kettle, hot-plate, and minibar. A Nespresso machine is also standard. Guests can freshen up in the spacious bathroom with walk-in rain shower or deep soaking tub with the complimentary Oneka toiletries, bathrobe, and hairdryer. Guests can work in comfort at the executive desk with ergonomic chair using complimentarily wired and wireless high-speed internet and telephone with speakerphone and conference call capabilities. Before leaving, they can secure their laptop or other valuables in the large safe. Guests love the city views from the windows that open and that can be covered with blackout curtains.
Hotel Le Crystal Montreal has both Tesla and electric car chargers available along with free parking. The multilingual staff speaks over 15 languages and is always available at the 24-hour front desk. The spa, sauna, and hot tub are located on the open hardwood desk of the 12th floor with a panoramic view of the city.
Siam Centre-ville is an on-site restaurant at Hotel Le Crystal Monreal. It has been certified Thai Select Premium by Thailand's Ministry of Commerce. Several other restaurants are within walking distance.
Bell Center is only a block away from Hotel Le Crystal Montreal. Other nearby landmarks include the Cathedral of Marie-Reine-du-Monde and Parc du Mont-Royal.
based on 1,509 reviews
Things to know
- Clean rooms
- Impressive bathroom
- Great reception
- Spacious rooms
Policies vary by room type and provider.
FAQs when booking at Hotel Le Crystal Montreal
Where is Hotel Le Crystal Montreal located?
Hotel Le Crystal Montreal is located at 1100 de la Montagne in Ville-Marie, 0.7 km from the centre of Montreal. Centre Bell is the closest landmark to Hotel Le Crystal Montreal.
When is check-in time and check-out time at Hotel Le Crystal Montreal?
Check-in time is 16:00 and check-out time is 11:00 at Hotel Le Crystal Montreal.
Does Hotel Le Crystal Montreal offer free Wi-Fi?
Yes, Hotel Le Crystal Montreal offers free Wi-Fi.
Does Hotel Le Crystal Montreal offer free parking?
No, Hotel Le Crystal Montreal does not offer free parking.
Does Hotel Le Crystal Montreal offer free airport shuttle service?
No, Hotel Le Crystal Montreal does not offer free airport shuttle service.
How far is Hotel Le Crystal Montreal from the airport?
Hotel Le Crystal Montreal is 12 km from Montreal St Hubert.
Can you bring pets to Hotel Le Crystal Montreal?
Yes, Hotel Le Crystal Montreal is a pet-friendly hotel.
Does Hotel Le Crystal Montreal have a pool?
Yes, Hotel Le Crystal Montreal has a pool on-site.
Most popular landmarks
- Centre Bell 274 m
- Cathédrale Marie-Reine-du-Monde 0.4 km
- Musée des beaux-arts de Montréal 0.6 km
- McGill University 1 km
- Parc du Mont-Royal 1.4 km
- Musée Pointe-à-Callière 1.6 km
|Montreal St Hubert||12 km|
|Montreal Pierre Elliott Trudeau Intl||14.4 km|
|Montreal - Central||0.6 km|
|Montreal Gare Centrale||0.7 km|