I love the location...i thought the building was beautiful..my family really enjoyed the stay there...
The sheets at the bottom of the bed looked nasty...i was charged one price at the hotel...but was billed something totally different....on my credit card.
Sparkling. Perfect condition. Fantastic well trained staff
Staff very helpful. Hotel in great condition. Great breakfast. Cook very fast.
Parking on late arrival difficult.
The staff was incredibly friendly and sweet with my 2 year old son. The breakfast was fun and had tons of options, we loved it.
Our room was dirty. I had to look for one of my son's toys and therefore I inspected it thoroughly...under the bed was gross as was in the couch cushions and there was grime on the floor. There were cigarette burns in the couch. The pool was freezing. The hot tub was not properly treated and smelled like body odor and sweat (honestly, it was gross. we got out after a couple minutes and went back to the room to take HOT showers, then spent the next few hours hoping we didn't get skin rashes). The parking lot was full and I had to park across the street in a scary lot a block away and then run back to the hotel at night. Luckily I was told this by another hotel guest who had just found this out on his own. Once I returned I had to get the money I paid for parking refunded...so stupid and the whole process took forever. Overall not run well, totally ruined my trust in Embassy Suites always being a safe bet when we travel.
RIGHT NEXT TO BALL PARK
THE BUGS IN ROOM
Good quality room, breakfast was very good. Clean facilities.
Had to pay for parking. Ridiculous to pay that much for room and still have to pay additional fee's to park.
Great location on the river, not much else
This is a great location on the river right next to the Entertainment district
had to call for maintenance for AC to get fixed first night, it drips from the air return into the room leaving the carpet wet below. The carpet was worn and ragged in this spot. Paint was peeling in the bathroom ceiling, cleaning staff didn't touch room after first night or leave fresh towels. Front desk wa responsive with issues, but these are things that shouldn't happen
A couple concerns
The room was spacious and comfortable. The lobby area very nice.
I didn't like having to pay $10 or $15 extra to park. My reservation with Kayak said parking would cost only $5 a day. I don't think it should have cost anything. Also, the linen on one of the beds was stained.
Really humid and they charge for parking
Great location and great breakfast. Staff handled complaints quickly..
Mold behind nightstand in our first room. Switched to another room, and it was still really humid. $10 to park. Glass shower with no door spray water all over the bathroom.
The Embassy Suites Montgomery - Hotel & Conference Center is located in Downtown Montgomery, Alabama. The hotel offers the best stay of all Montgomery hotels, whether you're traveling on business or looking for a discount family vacation. The Embassy Suites Montgomery - Hotel & Conference Center combines our upscale full-service all-suite hotel with outstanding service and accommodations, with a convenient location right next to the city's historic Union Station and Montgomery Convention Center downtown. The hotel is just off of Interstate 65 and nine miles from the Montgomery Regional Airport. Montgomery, Alabama is home to several major Corporations and Universities. Maxwell Air Force Base, ALFA, The Colonial Company, Rheem Manufacturers, Lear, Hyundai, GKN, Neptune, Troy University, Auburn University Montgomery, Alabama State University, Huntingdon College, and Faulkner University. While visiting Montgomery join the fun and learn about our history with our area attractions. The Biscuits Baseball, The Alabama State Capitol, First White House of the Confederacy, Rosa Parks Museum, Hank Williams Museum, Famous Dexter Avenue King Memorial Baptist Church, Alabama Shakespeare Festival, Montgomery Zoo, Mann Wildlife Learning Museum, Montgomery Performing Arts Centre, Alabama Cattlemen's Association ''Mooseum''. Downtown Montgomery's only all-suite Embassy Suites hotel is just minutes from: Outdoor World Bass Pro Shop, East Dale Shopping Mall, Shoppes at EastChase
Based on 1,200 reviews
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