Montgomery Car Hire

Cons: Employee should exercise common sense and read the documents presented by customer

Cons: hidden airport tax fees, etc. which were not included/mentioned in the kayak reservation. I ended up traveling further to get a "cheaper" car which ended up being just as expensive as everywhere else.

Cons: Safety light was initially on when I started to drive but eventually turned off.

Cons: The first car had a mechanical issue with the A/C

Cons: i initially booked for 5 weeks and when i wanted to extend for 1 day, they wanted to charge me 100+ for a single day. I was averaging about that for a week. I decided to go elsewhere for the extra few days at 30 a day. very poor service and expensive

Cons: The car reeked of cigarette smoke.

Cons: The vehicle interior should have been thoroughly cleaned. When we folded down seats for storage, a ton of Fruit Loops and other food items hit the floor, including drink stains on the carpet. We made sure we took care of the cereal before returning it though. Our pick up and drop off location was the local airport, so Dollar shared a desk with Hertz. The shared location and the business of an airport makes the counter experience less than "excellent", but the rate to pick up at the airport is much cheaper. So, it all evens out.

Cons: My flight was delayed, I made it so late to my destination that I had to cancel the rental... and guess what? they kept the money... NO REFUND, NOT EVEN A PORTION, THEY KEPT IT ALL RENTAL AND INSURANCE.

Cons: Did not have the type of car I reserved, and no suitable alternatives.

Cons: One small thing my passenger and I noticed was there were a couple of things left from previous journeys in the glove compartment, one being the rental receipt of a previous customer and one a passenger's medicaid card.

Cons: However, corporate set me up with a 12pm appointment. This location closes at 12pm on Saturdays. If I did not arrive early this experience could have gotten ugly. I noted a large stain on the passengers front seat. Rep said not to worry, she took pics of the car. I checked the pics later on my computer. No pics were taken of the stain or, in fact, this seat. My wife used her cleaning equipment and materials to take out the stain. The oil in this car needed to be changed after the first day of rental.

Cons: Reserved at the downtown location but upon arrival was told they didn’t have any one-way vehicles available so I had to travel another 15 minutes to the airport to get my vehicle. Luckily the airport had a rental available but they charged me an additional $20 due to higher airport tax. In my opinion, I should have been compensated for driving the additional distance for a rental I reserved elsewhere, not charged additional monies.

Cons: I did not appreciate the fact that the car did not have a full tank of gas when I got in it. I also did not appreciate that the car smelled like an old stale bar. Clearly the person or people who had rented the vehicle before me smoked in the vehicle and left their stench.

Cons: The only thing I didn't like is the pick up drop off service. The wait was very annoying, but all in all a great experience!!!

Cons: Staff had more personal conversations with themselves than with me. They acted like I wasn't there.

Cons: I booked this through Kayak and it wasn't at the airport location. I had to pay a taxi $25.00 to get me to the downtown location. I was very irate and tired after a long trip. The least Enterprise could do was have someone take us to the downtown location for free. On kayak, it should give us a choice of the location we want. We have no clue.

Cons: According to the email confirmation, I arrived before 7pm to pickup the vehicle and the customer sales rep informed me they had no available vehicles and it wasn't guaranteed any would be available. Such an inconvenience! So I went to Hertz and they did have vehicles.

Cons: Reservation was made about 2 hours prior to me picking up the vehicle, but nothing available at the site when I got there. Left stranded at the airport for 2 additional hours while I checked every other rental company present and ended up cancelling reservation. Will be calling the site direct before reserving anything in the future.

Cons: They had no cars when i arrived

Cons: When I went to the Thrifty counter for pick up and drop off, no one was there, so I had to go to the Hertz counter, but the Hertz employees were really nice and efficient.

Cons: No one was there? Long lines in other rental lanes.

Cons: Absolutely nothing... I booked and even called to confirm they had a car for one way, and lied to. The Avis representative at the desk was rude, and told me "the corporate office doesn't know what's in stock, never trust them". I will never rent through them again!!!

Cons: Did not get the price that kayak quoted me. Avis charged me $20 more at counter. Car not bad but could have been cleaner. Slight smell and windows were dirty.

Cons: Could move a bit faster or at least with some sense of urgency to more customers out. Also was told and signed for a full tank of gas and was missing one quarter of a tank. I had already signed at the counter because who would believe they would get a car with less than a full tank.

Cons: The car's room but that is more than manufacturer and also my overestimating space.