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Milan Malpensa Airport car hire reviews and directory
Rated no. 1
MAGGIORE
Best rated
10.0 Excellent (1 review)
2 locations at Milan Malpensa Airport
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MAGGIORE reviews
Car hire locations
MAGGIORE
Locations at Milan Malpensa Airport
Milan Malpensa Terminal 1
+39 025 858 1133
Milan Malpensa Terminal 2
+39 025 858 1133
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MAGGIORE reviews at Milan Malpensa Airport
Rated no. 2
SICILY BY CAR
10.0 Excellent (1 review)
1 location at Milan Malpensa Airport
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SICILY BY CAR reviews
Car hire locations
SICILY BY CAR
Locations at Milan Malpensa Airport
APT Malpensa - Desk in Terminal 1
+39 025 858 1048
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SICILY BY CAR reviews at Milan Malpensa Airport
Rated no. 3
Hertz
8.4 Excellent (5 reviews)
2 locations at Milan Malpensa Airport
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Hertz reviews
Car hire locations
Hertz
Locations at Milan Malpensa Airport
Milan Malpensa Airport, Terminal 1
+39 025 858 1081
Stazione Ferroviaria Terminal2
+39 025 858 1081
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Hertz reviews at Milan Malpensa Airport
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car was clean
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rented a car
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10.0
Perfect car for a perfect place
Pros: The car was very new. Great spaces!! Great engine
Cons: None
review from
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4.0
Massive line at pick up
Pros: Dropping the car off to get rid of it.
Cons: Said car was new, it had 26000kms on the clock and a massive scrape along the front right fender which wasn't marked on the sheet. I had to beg the lady to come out and mark it as damaged.
review from
Rated no. 4
Budget
7.5 Good (4 reviews)
2 locations at Milan Malpensa Airport
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Budget reviews
Car hire locations
Budget
Locations at Milan Malpensa Airport
Aeroporto Malpensa Terminal 2
Milano Malpensa Apt Terminal 1
+39 025 858 481
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Budget reviews at Milan Malpensa Airport
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pick up the car
car was clean
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car available
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picked up the car
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6.8
Pros: staff is great and drop-off very easy; complementary mini USB to USB car adapter
Cons: VERY LONG wait for pick up and that's the last thing travelers want to have after overseas flight; Need a much bigger directions signs for the drop-off off the highway
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5.2
Cons: They failed to document tire damage when I picked up and blamed me. Long wait at pick up. No time to argue over tire and miss my plane. Will never rent from them again.
review from
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9.6
Pros: Able to pick up car in Ree
review from
Rated no. 5
Dollar
6.6 Good (10 reviews)
1 location at Milan Malpensa Airport
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Dollar reviews
Car hire locations
Dollar
Locations at Milan Malpensa Airport
Malpensa 2000 Airport
+39 025 858 1081
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Dollar reviews at Milan Malpensa Airport
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8.0
Off to a terribly slow start but Good overall.
Pros: The price was great, the car (Fiat 500) was perfect for a road trip in Italy and it was a great drive.
Cons: It's terribly complicated to pick up a car at Malpensa airport in Milan. It seemed like every car rental desk had everyone waiting 2 hours to be served. I think Hertz is particularly worse because they only have one desk with a handful or less of agents serving Hertz, Dollar & Thrifty rentals. First, it's not easy to see the signs that Dollar rentals can be picked up at Hertz. I lost a 1/2 hour just trying to figure out where to go to get my Dollar rental. Second, the wait was 2 hours...really 2 full hours on the morning I arrived. It does not help that Kayak's instructions say that Dollar is "outside of the airport" which is not true. It's with all the other car rentals right in Terminal 1.
review from
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7.6
Pros: car was new
Cons: car was not clean
review from
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8.0
Slow check out
Pros: Easy to find the car and get out of the airport once I had my contract
Cons: Waited over an hour to get to an agent to check in and get my car. Way to few agents for the number of people renting cars. Completely unacceptable
review from
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5.6
Advertised price is NOT what you pay!
Cons: It would be more honest to include items like VAT and "other fees" that are charged by rental companies so consumer could make more accurate price comparisons. We paid almost twice the advertised price advertised on Kayak. Not happy customers.
review from
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2.0
It was terrible -- WAY WAY OVERCROWDED. Dollar is
Pros: Nothing
Cons: The wait was about 90 MINUTES! I am not joking....so I left after 30 minutes and rented from National.
review from
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5.6
Good but over priced.
Pros: Good but overpriced.
Cons: Fuel Tank was not full, There were many damages reported at the time of pickup, which they did not disclose. So I had to spend another 20 minutes to let them know and get it vouched before I start my journey. Also there was no clarity in small levies charged over and above the contract value.
review from
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10.0
Great Company
Pros: Easy access from the airport, car was clean and as discussed, the staff was helpful with our needs
review from
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8.0
Off to a terribly slow start but Good overall.
Pros: The price was great, the car (Fiat 500) was perfect for a road trip in Italy and it was a great drive.
Cons: It's terribly complicated to pick up a car at Malpensa airport in Milan. It seemed like every car rental desk had everyone waiting 2 hours to be served. I think Hertz is particularly worse because they only have one desk with a handful or less of agents serving Hertz, Dollar & Thrifty rentals. First, it's not easy to see the signs that Dollar rentals can be picked up at Hertz. I lost a 1/2 hour just trying to figure out where to go to get my Dollar rental. Second, the wait was 2 hours...really 2 full hours on the morning I arrived. It does not help that Kayak's instructions say that Dollar is "outside of the airport" which is not true. It's with all the other car rentals right in Terminal 1.
review from
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7.6
Pros: car was new
Cons: car was not clean
review from
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8.0
Slow check out
Pros: Easy to find the car and get out of the airport once I had my contract
Cons: Waited over an hour to get to an agent to check in and get my car. Way to few agents for the number of people renting cars. Completely unacceptable
review from
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5.6
Advertised price is NOT what you pay!
Cons: It would be more honest to include items like VAT and "other fees" that are charged by rental companies so consumer could make more accurate price comparisons. We paid almost twice the advertised price advertised on Kayak. Not happy customers.
review from
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2.0
It was terrible -- WAY WAY OVERCROWDED. Dollar is
Pros: Nothing
Cons: The wait was about 90 MINUTES! I am not joking....so I left after 30 minutes and rented from National.
review from
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5.6
Good but over priced.
Pros: Good but overpriced.
Cons: Fuel Tank was not full, There were many damages reported at the time of pickup, which they did not disclose. So I had to spend another 20 minutes to let them know and get it vouched before I start my journey. Also there was no clarity in small levies charged over and above the contract value.
review from
Rated no. 6
INTERRENT
6.4 Good (2 reviews)
1 location at Milan Malpensa Airport
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INTERRENT reviews
Car hire locations
INTERRENT
Locations at Milan Malpensa Airport
Via Vittorio Veneto, 87
+39 068 983 0777
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INTERRENT reviews at Milan Malpensa Airport
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Rated no. 7
Avis
5.8 Okay (25 reviews)
2 locations at Milan Malpensa Airport
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Avis reviews
Car hire locations
Avis
Locations at Milan Malpensa Airport
Terminal 1
+39 025 858 481
Terminal 2
+39 025 858 3803
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Avis reviews at Milan Malpensa Airport
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car was clean
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easy drop
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returned the car
friendly staff
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2.0
Cons: Avis was closed at 730 am and I didnt know where or how to drop off the car it was a terrible experience
review from
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2.0
car rental
Pros: we were given a much smaller car than we asked for. when we asked them for a car the size we ordered and we were told take it or leave thats all they had. they made no effort to at all to find us another car. we asked for a refund, they told us to go upstairs as they couldn't do it from their office, well, imsure you can guess what happened because nobody seemed to know what they were doing. so no refund and a most horrible start to our vacation. so we ended up paying for a car we didn’t have .
Cons: poor customer service.
review from
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3.6
Cons: Tank was not full when we received the car; the agent tried to trick us into upgrading for a good price, only to discover that the charge would have been double that of the car reserved.
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4.4
Pros: Nice car, but smaller than what was promised
Cons: Drop off was difficult without any help. Cost was much higher than estimated originally
review from
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6.4
Pros: Friendly staffer at malpensa airport.
Cons: After hours Key drop box at canazei office. Also, was disappointed to have rented automatic Audi a3 or similar and getting a manual fiat 500.
review from
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2.0
Money back
Cons: I didn’t rent the car because Avis employee in Malpensa airport told me they can’t accept my driving license, and I paid 36$ as damage assurance and I sent to you from 4 days to send back because I didn’t take the car , and till now no answer
review from
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2.0
Cons: Avis did not honor kayaks reservation in malpesa airport milan. They said the car that kayak held for us does not exist. They wanted to give us a small car . Very disappointed at avis and kayak
review from
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2.0
Just a mess
Pros: NothIng, cancelled my reservation and payed more at different rental.
Cons: 98 people ahead of me with only 2 counter open. At 4pm, when I got there, there were still people who came on a 11 am flight waiting to be served. Hertz, eurocar etc has no such issues.
review from
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8.0
Pros: ease of booking, price, flexibility of returning to different terminal at MXP
Cons: size of car, distance from rental counter to car / poor signage
review from
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2.0
Rip off
Pros: Nothing
Cons: They gave me a crappy car "fiat panda" they overcharged me with insurances coverage, the car had a bad tire that run flat after a day and obviously their insurance "don't cover tires", they want me to pay 400€ for it! Avis never again!
review from
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7.2
Cons: The agent didn't understand English sufficiently to give us a less expensive car.
review from
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2.0
Cons: Late too much late
review from
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2.0
Cons: Avis was closed at 730 am and I didnt know where or how to drop off the car it was a terrible experience
review from
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2.0
car rental
Pros: we were given a much smaller car than we asked for. when we asked them for a car the size we ordered and we were told take it or leave thats all they had. they made no effort to at all to find us another car. we asked for a refund, they told us to go upstairs as they couldn't do it from their office, well, imsure you can guess what happened because nobody seemed to know what they were doing. so no refund and a most horrible start to our vacation. so we ended up paying for a car we didn’t have .
Cons: poor customer service.
review from
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3.6
Cons: Tank was not full when we received the car; the agent tried to trick us into upgrading for a good price, only to discover that the charge would have been double that of the car reserved.
review from
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4.4
Pros: Nice car, but smaller than what was promised
Cons: Drop off was difficult without any help. Cost was much higher than estimated originally
review from
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6.4
Pros: Friendly staffer at malpensa airport.
Cons: After hours Key drop box at canazei office. Also, was disappointed to have rented automatic Audi a3 or similar and getting a manual fiat 500.
review from
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2.0
Money back
Cons: I didn’t rent the car because Avis employee in Malpensa airport told me they can’t accept my driving license, and I paid 36$ as damage assurance and I sent to you from 4 days to send back because I didn’t take the car , and till now no answer
review from
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2.0
Cons: Avis did not honor kayaks reservation in malpesa airport milan. They said the car that kayak held for us does not exist. They wanted to give us a small car . Very disappointed at avis and kayak
review from
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2.0
Just a mess
Pros: NothIng, cancelled my reservation and payed more at different rental.
Cons: 98 people ahead of me with only 2 counter open. At 4pm, when I got there, there were still people who came on a 11 am flight waiting to be served. Hertz, eurocar etc has no such issues.
review from
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2.0
Rip off
Pros: Nothing
Cons: They gave me a crappy car "fiat panda" they overcharged me with insurances coverage, the car had a bad tire that run flat after a day and obviously their insurance "don't cover tires", they want me to pay 400€ for it! Avis never again!
review from
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2.0
Cons: Late too much late
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Rated no. 8
Europcar
5.0 Okay (5 reviews)
2 locations at Milan Malpensa Airport
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Europcar reviews
Car hire locations
Europcar
Locations at Milan Malpensa Airport
Malpensa Apt Terminal 2
+39 025 858 3526
Malpensa Apt-terminal 1
+39 027 486 9200
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Europcar reviews at Milan Malpensa Airport
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2.0
Cons: very poor service from front desk representative Erica, not correct final bill
review from
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2.0
There is no connection between what I ordered and what I was offered w
Cons: I ordered a convertable mini (with the picture of a MINI). I am aware of the categories, but I did not expect to be offered a FIAT 500 even if the roof should be slightly opened. My great disappointment is clear. The lady who took care of me was everything but nice and empathetic. After explaining what I expected and what I paid for, only one option was presented: to actually add twice the price. one can easily understand why I will not buy more on your site, and away from everything related to Europcar. I'm going to Norway in two weeks, and this morning I rented a car through my "old" rent a car company. Even if it seems that it is a little more expensive in comperison to your site and similar, at the end it turns out that the cost is sane and less expensive and especially I have someone to talk to if there is any problem.
review from
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2.0
Cons: very poor service from front desk representative Erica, not correct final bill
review from
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2.0
There is no connection between what I ordered and what I was offered w
Cons: I ordered a convertable mini (with the picture of a MINI). I am aware of the categories, but I did not expect to be offered a FIAT 500 even if the roof should be slightly opened. My great disappointment is clear. The lady who took care of me was everything but nice and empathetic. After explaining what I expected and what I paid for, only one option was presented: to actually add twice the price. one can easily understand why I will not buy more on your site, and away from everything related to Europcar. I'm going to Norway in two weeks, and this morning I rented a car through my "old" rent a car company. Even if it seems that it is a little more expensive in comperison to your site and similar, at the end it turns out that the cost is sane and less expensive and especially I have someone to talk to if there is any problem.
review from
Rated no. 9
Goldcar Rental SP
4.2 Okay (5 reviews)
1 location at Milan Malpensa Airport
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Goldcar Rental SP reviews
Car hire locations
Goldcar Rental SP
Locations at Milan Malpensa Airport
Aeropuerto de Milán - Malpensa
+39 199 151 151
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Goldcar Rental SP reviews at Milan Malpensa Airport
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4.0
Bad custom service
Cons: They didn't make some of their (nonstandard) rules clear. That's fine... but then when we tried to address these issues with them they were unwilling to discuss. Bluntly, I feel like I was mugged. I won't do business with them again. I will go out of my way to make sure my friends don't deal with them.
review from
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4.0
Service personnalisé incorrect
Cons: Ils n'ont pas précisé certaines de leurs règles (non standard). C'est très bien... mais quand nous avons essayé de résoudre ces problèmes avec eux, ils n'étaient pas disposés à discuter. Bien, j'ai l'impression d'être malmené. Je ne vais plus travailler avec eux. Je vais faire tout mon possible pour m'assurer que mes amis ne les traitent pas.
review from
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4.0
Bad custom service
Cons: They didn't make some of their (nonstandard) rules clear. That's fine... but then when we tried to address these issues with them they were unwilling to discuss. Bluntly, I feel like I was mugged. I won't do business with them again. I will go out of my way to make sure my friends don't deal with them.
review from
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4.0
Service personnalisé incorrect
Cons: Ils n'ont pas précisé certaines de leurs règles (non standard). C'est très bien... mais quand nous avons essayé de résoudre ces problèmes avec eux, ils n'étaient pas disposés à discuter. Bien, j'ai l'impression d'être malmené. Je ne vais plus travailler avec eux. Je vais faire tout mon possible pour m'assurer que mes amis ne les traitent pas.
review from
Rated no. 10
Advantage
2.0 Mediocre (1 review)
1 location at Milan Malpensa Airport
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Advantage reviews
Car hire locations
Advantage
Locations at Milan Malpensa Airport
Milan Malpensa Apt - Europcar Terminal 1
+39 0258 5621
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Advantage reviews at Milan Malpensa Airport
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Car hire locations
Sunnycars
Locations at Milan Malpensa Airport
Aeroporto di Milano-Malpensa
Malpensa Apt Terminal 2
Malpensa Apt-Terminal 1
Ss 336 Km 8,500
Stazione Ferroviaria Malpensa
Via Don Andrea Sacconago 2
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Car hire locations
B-Rent
Locations at Milan Malpensa Airport
Milano Malpensa Airport Terminal 1
+39 033 130 2526
Milano Malpensa Airport Terminal 2
+39 388 642 4142
Via Sant'Anna 24/26, Lonate Pozzolo VA, , Italy
+39 388 642 4142
