Best Marrakesh hotels near Royal Tennis Club de Marrakech
Designed with a contemporary style, the 5-star Sofitel Marrakech Lounge & Spa hotel is an oasis of calm in the heart of a beautiful garden with views of the Atlas Mountains. Rejuvenate body and mind in this luxurious haven of peace just a stone's throw from the Medina. Offering comfortable rooms and spacious suites, this idyllic hotel promises perfect moments of relaxation in its outdoor pools, spa, fitness center, gourmet restaurants and bars
Overall 9.2 Excellent
Based on 5,202 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.
Good
7.0
Pros: Location
Good
7.5
Pros: Breakfast was excellent as was dinner. The pools are lovely
Excellent
10.0
Pros: Location n ambiance n decor beautiful
Excellent
9.6
Pros: Beautiful hotel!! Very close to the Medinah. Excellent location
Excellent
9.2
Pros: Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.
Mediocre
2.5
Pros: ???
Excellent
9.2
Pros: Everything was amazing with great service
Good
6.7
Details
Reviews
Overall 9.2 Excellent
Based on 5,202 reviews
Location
9.7
Bar
9.6
WiFi
9.6
Vibe
9.5
Breakfast
9.5
Food
9.3
Service
9.3
Wellness
9.2
Pool
8.8
Comfort
8.5
Room
8.5
Breakfast
9.6
Bar
9.6
Location
9.6
Service
9.4
Food
9.3
Wellness
9.1
Pool
9.0
Room
8.3
Location
9.7
Breakfast
9.6
Bar
9.3
Service
9.1
Room
8.0
Value
4.7
Location
9.8
Breakfast
9.6
Service
9.6
Vibe
9.4
Wellness
9.3
Food
9.3
Room
9.1
Comfort
8.7
Bar
9.6
Location
9.6
Breakfast
9.5
Service
9.4
Food
9.2
Comfort
8.8
Room
7.9
8.8 Excellent
Pros: I liked the staff specially Ayoub, Yunis and Wafa in receptions they were friendly and professional.
Cons: Room price is high
7.0 Good
Pros: Location
Cons: To expensive for the hotel , service , etc...
7.5 Good
Pros: Breakfast was excellent as was dinner. The pools are lovely
Cons: The first night we were given a room which was extremely noisy. We could hear the noise from a club and we had a sleepless night. We complained the next morning but didn't even get an apology from the receptionist who obviously knew all about the noise. The other room we were given was fine and we had no further issues.
10.0 Excellent
Pros: Location n ambiance n decor beautiful
Cons: Nothing all was excellent
9.6 Excellent
Pros: Beautiful hotel!! Very close to the Medinah. Excellent location
Cons:
9.2 Excellent
Pros: Smells amazing, very clean, prompt courteous service from all staff. Very Relaxing.
Cons: We’re from the UK, so we’re used to people not smoking indoors; the hotel allows people to smoke in the main reception and there are ash trays set out on all the tables. We accept that this is the norm over there.
2.5 Mediocre
Pros: ???
Cons: Service was a catastrophe! Food middle standard! Réception Personal super unfriendly. Service at the pool!? Which service???? Dirty and not really comfortable! Not to recommend!!!!
9.2 Excellent
Pros: Everything was amazing with great service
Cons: Price so high, as expensive as in NYC, at least breakfast should be included at this rate.
6.7 Good
Pros:
Cons: The service was terrible. The standard and quality of hotel has gone down greatly since I was last here 4 years ago.
Designed with a contemporary style, the 5-star Sofitel Marrakech Lounge & Spa hotel is an oasis of calm in the heart of a beautiful garden with views of the Atlas Mountains. Rejuvenate body and mind in this luxurious haven of peace just a stone's throw from the Medina. Offering comfortable rooms and spacious suites, this idyllic hotel promises perfect moments of relaxation in its outdoor pools, spa, fitness center, gourmet restaurants and bars
The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.
Overall 9.2 Excellent
Based on 2,723 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Good
7.9
Pros: Very nice pool and athmosphere
Okay
4.6
Pros: Breakfast was terrible Fruits were rotting Ok let’s worry bad
Excellent
9.6
Pros: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite
Excellent
10.0
Pros: Breakfast, staff service, environment..everything was wonderful
Excellent
10.0
Pros: Everything!
Excellent
10.0
Pros: I loved everything
Okay
5.0
Pros: Staff unprofessional. hotel is hold. would need a full refurbishment
Excellent
10.0
Pros: Everything
Okay
5.8
Pros: The rooms are a bit old but nice. The reception is great.
Excellent
10.0
Pros: Well, the room was nice, breakfast was great, swimming pool was good and staff very friendly and gentle. We really appreciated our stay. We were with a 3 month old baby and the staff at the pool was very nice and useful. I can only recommend.
Details
Reviews
Overall 9.2 Excellent
Based on 2,723 reviews
WiFi
10.0
Bar
9.8
Location
9.8
Vibe
9.1
Food
9.1
Breakfast
9.1
Pool
9.0
Service
9.0
Wellness
8.8
Comfort
7.9
Room
7.7
Value
3.2
Location
9.8
Breakfast
9.0
Pool
8.9
Service
7.6
Room
7.1
Service
9.0
Service
8.9
7.9 Good
Pros: Very nice pool and athmosphere
Cons:
4.6 Okay
Pros: Breakfast was terrible Fruits were rotting Ok let’s worry bad
Cons:
9.6 Excellent
Pros: The breakfast was delicious fresh veggies and fresh fruit The room was beautiful with big balcony with gorgeous view Great location The staff was very helpful and polite
Cons:
10.0 Excellent
Pros: Breakfast, staff service, environment..everything was wonderful
Cons: Loved everything!!
10.0 Excellent
Pros: Everything!
Cons: Nothing
10.0 Excellent
Pros: I loved everything
Cons:
5.0 Okay
Pros: Staff unprofessional. hotel is hold. would need a full refurbishment
Cons: location - close to city center
10.0 Excellent
Pros: Everything
Cons:
5.8 Okay
Pros: The rooms are a bit old but nice. The reception is great.
Cons: The food and the service. The food overall is just bad. We have been coming here for years and we could clearly see the difference this year. The staff in the kitchen and the pool is really not friendly and the room service is among the worst I have done. Used to be the best.
10.0 Excellent
Pros: Well, the room was nice, breakfast was great, swimming pool was good and staff very friendly and gentle. We really appreciated our stay. We were with a 3 month old baby and the staff at the pool was very nice and useful. I can only recommend.
Cons: nothing
The Sofitel Marrakech Palais Impérial is a magnificent Moorish palace set in the middle of luxurious gardens of palm trees and bougainvilleas. The immense columns and sculpted ceilings, traditional zelliges, carpets and artwork, are beautiful invitationsto succumb to the combined charms of Eastern hospitality and the excellence of the French way of life. You can hear the bustle of the Medina whilst looking out onto the snow-covered peaks of the Atlas Mountains.
With a stay at Four Seasons Resort Marrakech, you'll be centrally located in Marrakech, within a 5-minute drive of Palais des Congres and Menara Gardens. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Marrakech? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 9.2 Excellent
Based on 1,497 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10.0
Pros: The staff are super friendly and helpful, every thing is clean and the location it perfect.
Excellent
10.0
Pros: Breakfast room service, the room, service
Excellent
8.8
Pros: The service was great
Excellent
10.0
Pros: Everything!!!!!!!
Good
7.1
Pros: Beautiful hotel and very nice staff.
Excellent
10.0
Pros: The property can best be described as a compound that functions as a respite from the hustle and bustle of Marrakech. The grounds are gorgeous and pool one of the best. The staff are exceedingly friendly and go out of their way to ensure your comfort.
Excellent
8.8
Pros: The poolside had amazing service! Complementary Ice cream & fruit that the wait staff brought around, complementary water with your own little esky, sunblock and books. All pool staff were amazing!
Excellent
9.6
Pros: Everything
Excellent
9.6
Pros: Bed was extremely comfortable. Staff is helpful and kind. The food was excellent.
Details
Reviews
Overall 9.2 Excellent
Based on 1,497 reviews
Pool
9.4
Comfort
9.3
Service
8.8
Wellness
8.7
Location
8.7
Room
8.7
Breakfast
6.8
Value
3.2
Pool
9.3
Service
8.9
Amenities
8.9
Location
8.7
Room
8.6
Cleanliness
8.6
Breakfast
6.7
Value
3.3
Service
8.9
Location
8.5
Room
8.2
10.0 Excellent
Pros: The staff are super friendly and helpful, every thing is clean and the location it perfect.
Cons:
10.0 Excellent
Pros: Breakfast room service, the room, service
Cons:
8.8 Excellent
Pros: The service was great
Cons:
10.0 Excellent
Pros: Everything!!!!!!!
Cons:
7.1 Good
Pros: Beautiful hotel and very nice staff.
Cons: Wasn’t very clean and a bit unorganized.
10.0 Excellent
Pros: The property can best be described as a compound that functions as a respite from the hustle and bustle of Marrakech. The grounds are gorgeous and pool one of the best. The staff are exceedingly friendly and go out of their way to ensure your comfort.
Cons: Nothing
8.8 Excellent
Pros: The poolside had amazing service! Complementary Ice cream & fruit that the wait staff brought around, complementary water with your own little esky, sunblock and books. All pool staff were amazing!
Cons: There was no dedicated ‘concierge’ desk. A young girl that they were training had been given the job to do this but could not answer anything! There were two senior staff women watching on without offering to come and help her or us with our enquires. Very unprofessional for this standard of hotel.
9.6 Excellent
Pros: Everything
Cons: /
9.6 Excellent
Pros: Bed was extremely comfortable. Staff is helpful and kind. The food was excellent.
Cons:
With a stay at Four Seasons Resort Marrakech, you'll be centrally located in Marrakech, within a 5-minute drive of Palais des Congres and Menara Gardens. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Marrakech? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at La Mamounia, you'll be centrally located in Marrakech, steps from Bab El Djedid and within a 10-minute walk of Koutoubia Minaret. Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
Overall 9.1 Excellent
Based on 2,839 reviews
All reviews
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- Families
- Couples
Details
Reviews
Overall 9.1 Excellent
Based on 2,839 reviews
Pool
9.5
Vibe
9.5
Amenities
9.5
Location
9.5
Service
8.2
Bar
7.9
Comfort
7.7
Room
7.7
Breakfast
7.0
Value
4.2
Service
8.3
Location
9.5
Service
8.4
With a stay at La Mamounia, you'll be centrally located in Marrakech, steps from Bab El Djedid and within a 10-minute walk of Koutoubia Minaret. Featured amenities include a business center, express check-in, and express check-out. Guests may use a roundtrip airport shuttle for a surcharge, and free valet parking is available onsite.
With a stay at 2Ciels Boutique Hotel & SPA, you'll be centrally located in Marrakech, a 10-minute walk from Royal Tennis Harti and 12 minutes by foot from Palais des Congres. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 9.0 Excellent
Based on 3,653 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9.2
Pros: Very friendly and helpful staff. Good breakfast. Nice roof-bar. Free printer provided for printing the boarding pass. Free bottled water every day delivered at the room.
Excellent
10.0
Pros: The staff were such beautiful people, so helpful and kind. Room was fab and two great pool areas to choose from. Decor was so luxurious.
Excellent
10.0
Pros: Very central to Marrakesh 10 mins drive from airport Hotel is safe . I left in the morning in the lobby my rucksack with my iPad and when I realized this in the evening -contacted hotel and nothing was taken . Rooftop bar with swimming pool Downstairs bar Rooms are spacious
Excellent
10.0
Pros: I loved everything about this accommodation! Gorgous modern hotel with exceptionally polite and attentive staff! The complimentary breakfast was the best we have seen...
Excellent
9.6
Pros: The room was spacious. We liked that staff were available 24 hours and were very friendly and spoke English. Large bed, very comfortable. Hotel in great location.
Excellent
10.0
Pros: Lovely hotel. Staff was very helpful, friendly & kind.
Excellent
10.0
Pros: We only stayed here one night but we absolutely loved it! The hotel is beautiful- our room was large and decorated so tastefully! The bed was huge and comfortable! We loved the downstairs pool area but the rooftop sky lounge was just amazing. Ate dinner in the downstairs restaurant by the pool in the evening- just stunning and had a drink on the roof after which had a great buzz with a dj playing! We had to leave the hotel at 3:45am to get to the airport- the hotel arranged for us to have an early breakfast at this time then made sure our transport was arranged also! There are also facilities to print your boarding passes which was very helpful. 10/10 could not fault our stay at all.
Excellent
8.8
Pros: Spacious rooms, complimentary water, swimming pool.
Good
7.9
Excellent
8.3
Pros: I have to preface this by saying we had previously stayed at the Sofitel, which of course is in a different category (so was biased a bit), but i was spending one night here alone and needed a fab yet more reasonable stay! The decor was great, rooms well appointed and comfortable and pool (if small) was lovely. Service great!
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Details
Reviews
Overall 9.0 Excellent
Based on 3,653 reviews
WiFi
9.5
Breakfast
9.4
Location
9.0
Service
8.8
Room
8.8
Comfort
8.7
Bar
8.3
Breakfast
9.3
Service
9.3
Room
9.3
Location
9.0
Cleanliness
8.8
Comfort
8.7
Bar
8.3
Pool
6.3
Breakfast
9.6
Service
9.1
Location
9.1
Room
8.8
Cleanliness
8.7
Comfort
8.7
Bar
8.0
Comfort
8.9
Location
8.9
Breakfast
8.8
Room
8.5
Service
8.5
Food
9.0
Service
9.0
9.2 Excellent
Pros: Very friendly and helpful staff. Good breakfast. Nice roof-bar. Free printer provided for printing the boarding pass. Free bottled water every day delivered at the room.
Cons:
10.0 Excellent
Pros: The staff were such beautiful people, so helpful and kind. Room was fab and two great pool areas to choose from. Decor was so luxurious.
Cons:
10.0 Excellent
Pros: Very central to Marrakesh 10 mins drive from airport Hotel is safe . I left in the morning in the lobby my rucksack with my iPad and when I realized this in the evening -contacted hotel and nothing was taken . Rooftop bar with swimming pool Downstairs bar Rooms are spacious
Cons:
10.0 Excellent
Pros: I loved everything about this accommodation! Gorgous modern hotel with exceptionally polite and attentive staff! The complimentary breakfast was the best we have seen...
Cons: My only critique is no bathrobes even though the pics have them. Other than that I cannot fault this place!
9.6 Excellent
Pros: The room was spacious. We liked that staff were available 24 hours and were very friendly and spoke English. Large bed, very comfortable. Hotel in great location.
Cons: Prior to going there had attempted to contact hotel on a number of occasions and received no response. Had tried to organise airport pick up. Also asked booking.com to organise which they did, however airport transfer to the hotel didn’t turn up.
10.0 Excellent
Pros: Lovely hotel. Staff was very helpful, friendly & kind.
Cons:
10.0 Excellent
Pros: We only stayed here one night but we absolutely loved it! The hotel is beautiful- our room was large and decorated so tastefully! The bed was huge and comfortable! We loved the downstairs pool area but the rooftop sky lounge was just amazing. Ate dinner in the downstairs restaurant by the pool in the evening- just stunning and had a drink on the roof after which had a great buzz with a dj playing! We had to leave the hotel at 3:45am to get to the airport- the hotel arranged for us to have an early breakfast at this time then made sure our transport was arranged also! There are also facilities to print your boarding passes which was very helpful. 10/10 could not fault our stay at all.
Cons:
8.8 Excellent
Pros: Spacious rooms, complimentary water, swimming pool.
Cons: Location.
7.9 Good
Pros:
Cons: I was at the hotel at 13h30 to do My check in but i had to wait for another 1 hour because my room was not clean.
8.3 Excellent
Pros: I have to preface this by saying we had previously stayed at the Sofitel, which of course is in a different category (so was biased a bit), but i was spending one night here alone and needed a fab yet more reasonable stay! The decor was great, rooms well appointed and comfortable and pool (if small) was lovely. Service great!
Cons: The airco seemed all or nothing (I hate airco but at 40C a LITTLE would have been ok...this blasted down to 17C it seemed). The breakfast was ok but all the cooked savoury foods were VERY greasy. Like all hotels in Morrocco the alcohol was very expensive.
With a stay at 2Ciels Boutique Hotel & SPA, you'll be centrally located in Marrakech, a 10-minute walk from Royal Tennis Harti and 12 minutes by foot from Palais des Congres. Featured amenities include a business center, express check-in, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Located in Marrakech (Medina), Les Jardins De La Koutoubia is within a 10-minute walk of Koutoubia Minaret and Jemaa el-Fnaa. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9.0 Excellent
Based on 1,917 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9.6
Pros: Location, facilities, service, spa, many restaurants and great room.
Excellent
9.6
Pros: Only a few steps away from Jamaa al Afna, this corner of paradise is the perfect location to relax. Beautiful swimming pool (actually there are 2 pools, one on the 3rd floor), great fresh breakfast, every day fresh flowers in the room, staff always smiling and ready to help. Perfect stay to enjoy the city and relax. Highly recommended!
Excellent
10.0
Pros: It is very special hotel: chic and charming, beautiful , romantic and very convenient location to visit Marrakech. It is in the city center. We traveled with kids and they could rest after visiting enjoyed the beautiful pool in the main patio ,the the pool which is next to the sky bar with amazing views to the Koutoubia also the SPA. The employees and the manager of the Hotel received warmly and they were very useful. I hardly recommend this hotel if you want to have a special experience.
Excellent
10.0
Pros: Breakfast was lovely, a great range to choose from, very well presented and lasts from 6.30 until 10.30, so plenty of time to have a lie in and still enjoy a good breakfast. A great range on offer from hot food, including bacon, sausages, boiled eggs, an egg bar where they make omelettes or fried eggs as well as a pancake bar. Lots of fresh fruit and yogurt, cakes and croissants. Really good coffee!! The hotel is a quiet relaxing riad in the middle of chaos...and the chaos is amazing! its busy, its hot, there is something to see and do everywhere it can be overwhelming, then......you step over the threshold to a quiet, calm, serene beautifully scented hotel lobby, surrounded by friendly and welcoming staff. The evening bar is a must, the pianist is great, the cocktails and nibbles so fantastic (try the negroni!!) then a walk up to the roof and you are in THE BEST Indian restaurant, amazing views across the city the best poppadum, curries, the onion banjos are mouthwatering!! Everywhere is beautifully kept, maintained and cleaned. There is a pool side restaurant and snack bar, lovely food throughout the hotel in 3 -4 different restaurants, including traditional Moroccan and a french inspired evening restaurant too, with lovely steaks. At night, you retreat back to you room, in a moroccan vibe, cool and calming, very well appointed with towels and toiletries, cleaned every day. Filled with fresh fruit and water, they miss nothing in this hotel. The reception staff are very helpful, upgraded us on arrival, which was amazing ! nothing is too much trouble for them, from exchanging money to sorting out guides, transfers and birthday cake ! .......we will definitely stay here again and will look forward to coming.
Excellent
8.8
Pros: Location and choice of swimming pools. The rooftop swimming pool was particularly good and much cooler than the ground floor pool which was a bit of a heat trap.
Excellent
9.2
Pros: Best location and Beautiful pool
Excellent
9.2
Pros: Staff was great. Beautiful building and grounds. Only thing is that the AC in the room is not up to US standards, but it was comfortable. But the location, the charm and the staff exceeding our expectations. Would def recommend
Excellent
9.6
Pros: Everything excellent at an affordable price for a so luxury place!
Excellent
10.0
Pros: This property is exquisite, lavish and excellent in every way. Centrally located, with only a very short two minute stroll to the Square. I felt as though I was in a haven, the serenity within the hotel is perfection. This is one hotel I didn't want to leave. The spa I would rate as 10/10 absolutely amazing aesthetically and the treatments and staff absolutely perfect. The roof top Indian restaurant is a must visit, the menu and quality A+, staff excellent and listening to the call to prayer as the sunsets was extraordinary. I would highly recommend this hotel, one of my highlights of a very long trip.
Okay
5.8
Pros: The staff was helpful when we need to work on shipping an item.
Excellent
9.7
Pros: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect
Mediocre
3.7
Details
Reviews
Overall 9.0 Excellent
Based on 1,917 reviews
Location
9.3
Pool
9.0
Amenities
8.5
Service
8.5
Breakfast
8.0
Comfort
7.9
Room
7.8
Wellness
7.2
WiFi
5.8
Location
9.3
Pool
8.9
Breakfast
8.2
Service
8.2
Room
8.1
Comfort
7.9
Location
9.4
Service
9.3
Pool
9.0
Vibe
8.3
Breakfast
7.1
Room
6.9
9.6 Excellent
Pros: Location, facilities, service, spa, many restaurants and great room.
Cons: High end prices, but the quality was great.
9.6 Excellent
Pros: Only a few steps away from Jamaa al Afna, this corner of paradise is the perfect location to relax. Beautiful swimming pool (actually there are 2 pools, one on the 3rd floor), great fresh breakfast, every day fresh flowers in the room, staff always smiling and ready to help. Perfect stay to enjoy the city and relax. Highly recommended!
Cons: Rooms would need a bit of refreshment. It would be very nice if smoking was not allowed in the swimming pool.
10.0 Excellent
Pros: It is very special hotel: chic and charming, beautiful , romantic and very convenient location to visit Marrakech. It is in the city center. We traveled with kids and they could rest after visiting enjoyed the beautiful pool in the main patio ,the the pool which is next to the sky bar with amazing views to the Koutoubia also the SPA. The employees and the manager of the Hotel received warmly and they were very useful. I hardly recommend this hotel if you want to have a special experience.
Cons:
10.0 Excellent
Pros: Breakfast was lovely, a great range to choose from, very well presented and lasts from 6.30 until 10.30, so plenty of time to have a lie in and still enjoy a good breakfast. A great range on offer from hot food, including bacon, sausages, boiled eggs, an egg bar where they make omelettes or fried eggs as well as a pancake bar. Lots of fresh fruit and yogurt, cakes and croissants. Really good coffee!! The hotel is a quiet relaxing riad in the middle of chaos...and the chaos is amazing! its busy, its hot, there is something to see and do everywhere it can be overwhelming, then......you step over the threshold to a quiet, calm, serene beautifully scented hotel lobby, surrounded by friendly and welcoming staff. The evening bar is a must, the pianist is great, the cocktails and nibbles so fantastic (try the negroni!!) then a walk up to the roof and you are in THE BEST Indian restaurant, amazing views across the city the best poppadum, curries, the onion banjos are mouthwatering!! Everywhere is beautifully kept, maintained and cleaned. There is a pool side restaurant and snack bar, lovely food throughout the hotel in 3 -4 different restaurants, including traditional Moroccan and a french inspired evening restaurant too, with lovely steaks. At night, you retreat back to you room, in a moroccan vibe, cool and calming, very well appointed with towels and toiletries, cleaned every day. Filled with fresh fruit and water, they miss nothing in this hotel. The reception staff are very helpful, upgraded us on arrival, which was amazing ! nothing is too much trouble for them, from exchanging money to sorting out guides, transfers and birthday cake ! .......we will definitely stay here again and will look forward to coming.
Cons: Nothing can be improved upon.
8.8 Excellent
Pros: Location and choice of swimming pools. The rooftop swimming pool was particularly good and much cooler than the ground floor pool which was a bit of a heat trap.
Cons: nothing in particular though i thought the gym could have been better equipped for a hotel of this standing.
9.2 Excellent
Pros: Best location and Beautiful pool
Cons:
9.2 Excellent
Pros: Staff was great. Beautiful building and grounds. Only thing is that the AC in the room is not up to US standards, but it was comfortable. But the location, the charm and the staff exceeding our expectations. Would def recommend
Cons:
9.6 Excellent
Pros: Everything excellent at an affordable price for a so luxury place!
Cons:
10.0 Excellent
Pros: This property is exquisite, lavish and excellent in every way. Centrally located, with only a very short two minute stroll to the Square. I felt as though I was in a haven, the serenity within the hotel is perfection. This is one hotel I didn't want to leave. The spa I would rate as 10/10 absolutely amazing aesthetically and the treatments and staff absolutely perfect. The roof top Indian restaurant is a must visit, the menu and quality A+, staff excellent and listening to the call to prayer as the sunsets was extraordinary. I would highly recommend this hotel, one of my highlights of a very long trip.
Cons: There is absolutely nothing I could mention here, this hotel is exquisite in every way.
5.8 Okay
Pros: The staff was helpful when we need to work on shipping an item.
Cons: The air conditioner in our room was not working. We told them the first night and no one came and fixed it. We we told them again the next morning someone came and “fixed” it but I continued to be warm in our room. Air Conditioner was set to 5C and we were still sweating in our room The shower was lukewarm every time we took a shower.
9.7 Excellent
Pros: The restaurants are nice and the food is delicious. The staff is kind and the location is perfect
Cons:
3.7 Mediocre
Pros:
Cons: The staff was disorganized and dishonest. They strung us along for several hours about attempts to fix the AC in our room only to finally admit there was no AC in the hotel in February (despite being a warm and muggy night) after we confronted them with the fact that every room had its windows open.
Located in Marrakech (Medina), Les Jardins De La Koutoubia is within a 10-minute walk of Koutoubia Minaret and Jemaa el-Fnaa. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at Hôtel & Ryads Barrière Le Naoura, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Saadian Tombs. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
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Overall 8.9 Excellent
Based on 732 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9.2
Pros: Staff approachability and smiles
Excellent
10.0
Pros: Location near souks and the hivernage area where all the restaurants and nightclubs are
Excellent
9.2
Pros: Lovely hotel, friendly staff and far enough away from the Médina to have the relaxing feel yet still walkable distance.
Excellent
10.0
Pros: When we arrived at the hotel, we were impressed by how nice we were greeted and how attentive the staff were to the children travelling with, a group of 13 people. Staff was very quick to respond to our queries/questions/requests, we had plenty of water/soda provided to us; and most importantly, the villa was very clean and tidy. It was more than what we could ask for. Staying in a 4 bedroom villa, we were also impressed by how clean the pool was - children were all very happy. Breakfast was really tasty too, with a lot of choices for the adults as well as cereal and pastries selection for the children Couldn’t praise the hotel enough - especially when they bargained for us for the horse ride and cars. It was really really good - a definite stay again for us!
Excellent
10.0
Pros: Great staff from the concierge, reception, pool and kids club. Really great value and the Riad was awesome. The team was extremely friendly and personal also. Great location and close to everything.
Excellent
9.6
Pros: Great room(3 bed Ryad)
Excellent
9.6
Pros: Great location. Great staff. Nice pool.
Excellent
10.0
Pros: There was nothing not outstanding !
Excellent
10.0
Pros: Professional Staff and .. High quality services
Excellent
10.0
Pros: Great location for a luxury hotel with all the facilities. Amazing customer service from the beginning to end, including an unexpected upgrade. Hospitality was stellar. Facilities were stellar.
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Details
Reviews
Overall 8.9 Excellent
Based on 732 reviews
Location
9.6
Service
9.2
Pool
8.5
Comfort
8.4
Room
7.9
Breakfast
7.7
Bar
7.6
Wellness
6.0
Value
4.5
Location
9.6
Service
9.4
Pool
8.3
Room
7.2
Service
9.2
Breakfast
7.9
Room
7.7
9.2 Excellent
Pros: Staff approachability and smiles
Cons: Slow in making food
10.0 Excellent
Pros: Location near souks and the hivernage area where all the restaurants and nightclubs are
Cons:
9.2 Excellent
Pros: Lovely hotel, friendly staff and far enough away from the Médina to have the relaxing feel yet still walkable distance.
Cons:
10.0 Excellent
Pros: When we arrived at the hotel, we were impressed by how nice we were greeted and how attentive the staff were to the children travelling with, a group of 13 people. Staff was very quick to respond to our queries/questions/requests, we had plenty of water/soda provided to us; and most importantly, the villa was very clean and tidy. It was more than what we could ask for. Staying in a 4 bedroom villa, we were also impressed by how clean the pool was - children were all very happy. Breakfast was really tasty too, with a lot of choices for the adults as well as cereal and pastries selection for the children Couldn’t praise the hotel enough - especially when they bargained for us for the horse ride and cars. It was really really good - a definite stay again for us!
Cons: Nothing
10.0 Excellent
Pros: Great staff from the concierge, reception, pool and kids club. Really great value and the Riad was awesome. The team was extremely friendly and personal also. Great location and close to everything.
Cons: Well the only recommendation would be the towels...which have couple of years...I think they would deserved to be replaced both at the pool (colour) and in the rooms.
9.6 Excellent
Pros: Great room(3 bed Ryad)
Cons: A little bit tired.
9.6 Excellent
Pros: Great location. Great staff. Nice pool.
Cons: The restaurant is ok. Better food options around the hotel.
10.0 Excellent
Pros: There was nothing not outstanding !
Cons: Nothing
10.0 Excellent
Pros: Professional Staff and .. High quality services
Cons:
10.0 Excellent
Pros: Great location for a luxury hotel with all the facilities. Amazing customer service from the beginning to end, including an unexpected upgrade. Hospitality was stellar. Facilities were stellar.
Cons: Some of the bathrooms in the ryad we stayed in had a strong sewage smell. While we loved the private pool, it was not heated- good for the hot sunny days, but made too cold for night.
With a stay at Hôtel & Ryads Barrière Le Naoura, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Saadian Tombs. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Marrakech? This hotel has facilities measuring 1076 square feet (100 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Located in the recently built Carr Eden complex in the central Gueliz district, the Radisson Blu Hotel in Marrakech is surrounded by trendy bars and restaurants as well as a shopping mall populated with high-end international stores. Gazing at the hotels striking modern lobby, patio, restaurant and bar designed by famous architect Imaad Rahmouni, its easy to forget that the historic medina, with the vibrant Djemaa El-Fna square and famous souks, is just a short walk away. The 198 rooms and suites, created by acclaimed architects Lotfi Sidi Rahal and Meriem Benkirane, feature a warm, contemporary style and amenities like Free high-speed, wireless Internet and LED screens with satelite channels. The unique open dining area combines a restaurant, lounge and bar and serves organic meat and fish cooked over a charcoal grill as well as tapas and sushi. The hotel also features an aquarium swimming pool, an expansive patio with sun beds, a fitness centre, a spa and a ballroom, as well as 10 large meeting rooms for business events. As part of the Carr Eden development, the Radisson Blu Hotel is surrounded by a brand-new shopping mall as well as the popular stores and restaurants of the Gueliz district, the centre of Marrakech. Walk from this Marrakech hotel to the medina, the oldest part of the city, to explore the souks or Djemaa El-Fna square. The hotels welcoming rooms feature rich woods and ornate decorative grills and are adorned with shades of grey and caramel enhanced by touches of vivid red. The unique communal dining area makes it possible to lounge in comfortable chairs or sit by the fireplace while savouring organic meat and fish, sushi, tapas or a cocktail from the bar. Relax in the stunning aquarium pool, sunbathe on the expansive patio, or focus on wellness by visiting the fitness centre and spa. 12 meeting rooms filled with natural light and high-end equipment make the Radisson Blu the perfect place for conferences and business gatherings. 2017 TripAdvisor Certificate of Excellence winner.
Overall 8.6 Excellent
Based on 1,817 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
7.1
Pros: Could not bring food are drink in and food poor inside and drink is over priced
Excellent
10.0
Pros: Everything
Excellent
9.2
Pros: The staff were excellent
Good
7.9
Pros: The bed was very comfortable. The facility was very clean and the breakfast was excellent
Excellent
9.6
Pros: My husband is not fond of staying in the Medina and most of our friends and favorite restaurants and shopping are located in Gueliz, where this hotel is located. I have been by this hotel a thousand times, but never in it. I really never planned to stay there, because I always thought it was better to stay in one of the beautiful Riads that Marrakech has to offer, rather than a Western style hotel. Well Radisson Blu really exceeded my expectations. It was so great to have American like service while in Morocco. Moreover, to have a huge modern bathroom (with bathtub), reliable wifi, comfortable beds with feather pillows and good a/c (in August) was fantastic. They also have a really good brunch each morning. Lots of selections (including an omelet and egg bar). The staff at breakfast were very accommodating and professional. The staff at check-in and check-out were superb. They really had great attitudes and no sour faces, like many places, unfortunately in Morocco. The bellman was fantastic and offered to pull our car around in advance and made sure our luggage got to our room and our room was all set up when got back from lunch. Even the guys who watch the cars in the underground parking lot were amazingly friendly and helpful. I am not sure how they get staff to do such a fantastic job, as the salaries in Morocco are notoriously low, which accounts for why there are so many sour faces. I highly recommend this property and also encourage everyone to tip, tip often and tip well. The workers in Morocco need every precious dirham.
Excellent
8.8
Pros: Location is super! In the heart of the city, anywhere is very accessible. Within the hotel, there is Carré Eden mall with many modern shops and Carrefour market. The ambiance at night is very charming in the hotel with a local band playing international songs in English, French and Spanish.
Excellent
9.6
Pros: Second time i stay in Radisson in Gueliz. They upgraded my room due to unavailability of my booking. I thank them Very much for that. All in all, you will not regret staying here. May the best hotel in marrakech in-term of value for money and a 5 star hotel facilities & cleaniness.
Excellent
10.0
Pros: looooved this hotel! Recommend is 100%! You’re close to everything, supermarket, restaurants, 10min wall from Jardin Majorelle. The staff was super nice and kind.!!’
Okay
5.4
Good
7.9
Pros: Good location and breakfast. Most staff were excellent.
Details
Reviews
Overall 8.6 Excellent
Based on 1,817 reviews
WiFi
9.5
Location
9.3
Wellness
9.1
Breakfast
8.0
Service
7.9
Room
7.4
Amenities
6.0
Value
4.7
Location
9.4
Breakfast
8.4
Service
8.3
Cleanliness
7.9
Room
6.9
Pool
6.1
Amenities
6.1
Value
4.1
Location
9.4
Service
8.5
Breakfast
7.8
Pool
7.0
Comfort
6.9
Room
6.9
Location
9.1
Service
8.2
Room
6.4
7.1 Good
Pros: Could not bring food are drink in and food poor inside and drink is over priced
Cons:
10.0 Excellent
Pros: Everything
Cons: Nothing
9.2 Excellent
Pros: The staff were excellent
Cons: Pool was a bit small
7.9 Good
Pros: The bed was very comfortable. The facility was very clean and the breakfast was excellent
Cons: Our room was very very far from the elevators. The swiming pool water was very very cold.
9.6 Excellent
Pros: My husband is not fond of staying in the Medina and most of our friends and favorite restaurants and shopping are located in Gueliz, where this hotel is located. I have been by this hotel a thousand times, but never in it. I really never planned to stay there, because I always thought it was better to stay in one of the beautiful Riads that Marrakech has to offer, rather than a Western style hotel. Well Radisson Blu really exceeded my expectations. It was so great to have American like service while in Morocco. Moreover, to have a huge modern bathroom (with bathtub), reliable wifi, comfortable beds with feather pillows and good a/c (in August) was fantastic. They also have a really good brunch each morning. Lots of selections (including an omelet and egg bar). The staff at breakfast were very accommodating and professional. The staff at check-in and check-out were superb. They really had great attitudes and no sour faces, like many places, unfortunately in Morocco. The bellman was fantastic and offered to pull our car around in advance and made sure our luggage got to our room and our room was all set up when got back from lunch. Even the guys who watch the cars in the underground parking lot were amazingly friendly and helpful. I am not sure how they get staff to do such a fantastic job, as the salaries in Morocco are notoriously low, which accounts for why there are so many sour faces. I highly recommend this property and also encourage everyone to tip, tip often and tip well. The workers in Morocco need every precious dirham.
Cons: I only had two small complaints. One was the smell of the room. The carpet had a sour smell. I sprayed the room with perfume, opened up the windows and then later put on the a/c. It was better after that. The elevators are a bit confusing and slow. Some go from parking to the top. Some go from street level to the lobby. Some go from street level to the top, but not to parking.
8.8 Excellent
Pros: Location is super! In the heart of the city, anywhere is very accessible. Within the hotel, there is Carré Eden mall with many modern shops and Carrefour market. The ambiance at night is very charming in the hotel with a local band playing international songs in English, French and Spanish.
Cons: Room design is not good, the lavatory is within the room with movable separator, gets water messy when using the lavatory. Breakfast is good but not for a five star hotel, food is not fresh on daily basis. Swimming pool is quite small and very busy!
9.6 Excellent
Pros: Second time i stay in Radisson in Gueliz. They upgraded my room due to unavailability of my booking. I thank them Very much for that. All in all, you will not regret staying here. May the best hotel in marrakech in-term of value for money and a 5 star hotel facilities & cleaniness.
Cons:
10.0 Excellent
Pros: looooved this hotel! Recommend is 100%! You’re close to everything, supermarket, restaurants, 10min wall from Jardin Majorelle. The staff was super nice and kind.!!’
Cons:
5.4 Okay
Pros:
Cons: I haven't received my invoice
7.9 Good
Pros: Good location and breakfast. Most staff were excellent.
Cons: The hotel was mainly rented out for a private function which meant there was an extremely loud party going on until 12.30 at night making sleep very difficult. I explained this to a member of staff at check out and he said that he agreed sleep was very difficult that night. I would not have booked the hotel had I known about that late night party.
Located in the recently built Carr Eden complex in the central Gueliz district, the Radisson Blu Hotel in Marrakech is surrounded by trendy bars and restaurants as well as a shopping mall populated with high-end international stores. Gazing at the hotels striking modern lobby, patio, restaurant and bar designed by famous architect Imaad Rahmouni, its easy to forget that the historic medina, with the vibrant Djemaa El-Fna square and famous souks, is just a short walk away. The 198 rooms and suites, created by acclaimed architects Lotfi Sidi Rahal and Meriem Benkirane, feature a warm, contemporary style and amenities like Free high-speed, wireless Internet and LED screens with satelite channels. The unique open dining area combines a restaurant, lounge and bar and serves organic meat and fish cooked over a charcoal grill as well as tapas and sushi. The hotel also features an aquarium swimming pool, an expansive patio with sun beds, a fitness centre, a spa and a ballroom, as well as 10 large meeting rooms for business events. As part of the Carr Eden development, the Radisson Blu Hotel is surrounded by a brand-new shopping mall as well as the popular stores and restaurants of the Gueliz district, the centre of Marrakech. Walk from this Marrakech hotel to the medina, the oldest part of the city, to explore the souks or Djemaa El-Fna square. The hotels welcoming rooms feature rich woods and ornate decorative grills and are adorned with shades of grey and caramel enhanced by touches of vivid red. The unique communal dining area makes it possible to lounge in comfortable chairs or sit by the fireplace while savouring organic meat and fish, sushi, tapas or a cocktail from the bar. Relax in the stunning aquarium pool, sunbathe on the expansive patio, or focus on wellness by visiting the fitness centre and spa. 12 meeting rooms filled with natural light and high-end equipment make the Radisson Blu the perfect place for conferences and business gatherings. 2017 TripAdvisor Certificate of Excellence winner.
With a stay at Movenpick Hotel Mansour Eddahbi Marrakech in Marrakech (Hivernage), you'll be within a 5-minute drive of Palais des Congres and Koutoubia Minaret. Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
Overall 8.3 Excellent
Based on 5,556 reviews
All reviews
- All reviews
- Families
- Couples
Okay
5.8
Pros: good
Excellent
9.6
Pros: Staff were amazing, especially Muhsin and Hind, and they hotel smelt amazing!
Excellent
10.0
Pros: Clean, tidy, great staff, Ibrahim really looked after us when we had breakfast
Good
7.5
Pros: Room
Excellent
10.0
Pros: I liked everything in the hotel ♥️it’s not my first time to stay there and it’s definitely my fav spot to go everytime I visit Marrakech isa
Excellent
8.8
Pros: The rooms and the gym; also the hotels structute ans design
Excellent
9.2
Pros: Family friendly, well organized, welcoming and helpful staff.
Good
7.9
Pros: The place and the room was amazing
Okay
5.4
Pros: Our complaint on site was handled directly. The very friendly F&B manager of the hotel took time for us and we ended up with -50% on a night's sleep, which was very generous.
Okay
4.2
Pros: Location
Details
Reviews
Overall 8.3 Excellent
Based on 5,556 reviews
Location
8.8
Breakfast
8.3
Service
7.3
Room
6.6
Food
5.7
Value
4.5
WiFi
2.4
Location
9.1
Breakfast
8.9
Service
8.4
Amenities
6.5
Room
5.6
Value
4.4
Location
8.7
Breakfast
8.0
Room
6.7
Service
6.5
Pool
6.4
5.8 Okay
Pros: good
Cons: Anwer our call for service
9.6 Excellent
Pros: Staff were amazing, especially Muhsin and Hind, and they hotel smelt amazing!
Cons:
10.0 Excellent
Pros: Clean, tidy, great staff, Ibrahim really looked after us when we had breakfast
Cons:
7.5 Good
Pros: Room
Cons: The parking and lift
10.0 Excellent
Pros: I liked everything in the hotel ♥️it’s not my first time to stay there and it’s definitely my fav spot to go everytime I visit Marrakech isa
Cons:
8.8 Excellent
Pros: The rooms and the gym; also the hotels structute ans design
Cons:
9.2 Excellent
Pros: Family friendly, well organized, welcoming and helpful staff.
Cons:
7.9 Good
Pros: The place and the room was amazing
Cons: The service. They took too long to respond to the telephone calls.
5.4 Okay
Pros: Our complaint on site was handled directly. The very friendly F&B manager of the hotel took time for us and we ended up with -50% on a night's sleep, which was very generous.
Cons: This hotel is a sheer disappointment – right from the start! The reception is overwhelmed with the visitors - there is no friendliness, but there are waiting times at the check-in (about 20 minutes). Many employees just walked past us or played in the next room or directly in front of us with their cell phones, instead of helping us with the check-in. There is no own luggage room; the luggage is stored in a kind of second reception without supervision. Here we were able to serve unsolicited at any time. When we finally got to our room (an early check-in was not possible), our room was not ready! We had no towels, no bottled water and an extra rollaway bed in the room (which was removed after 5 hours and many calls to the customer service). Generally the room was quite dirty (see the photo attached: the toilet) and the reception was never reachable by phone. Disenchanted with so many bad impressions on the first day we were looking forward to the breakfast, which is a pure mass processing. Quantity instead of quality is the motto here. Our highlights: the dishes were dirty & sticky, empty decanters everywhere, long lines at the egg station and pure chaos! Our second night was clouded by a private event: 2 pools were closed all day long (so all the other pools were heavily overcrowded) and at night, music was played until 00:30 (super loud & with a strong bass) so that we could not fall asleep (our balcony was just above the party). Supposedly, such private events are held here very often. For the proud price we are very disappointed from this hotel and would not visit again. Every Riad & Refuge was nicer during our Morocco stay!
4.2 Okay
Pros: Location
Cons: Service it looks like they are not used to have a lot of people at the same time. We stayed in a classic king room with garden view. No TV in the room complained at least 9 times of which 4 of them had to go to the front office myself after calling 5 or 6 times with them promising to send a tech to fix the problem. They didn’t seem to care much I tried to talk to a manger but at the reception they actually didn’t allow me to do that. They said there is no manger on duty. Which is BS off course. I wrote a complain on the Accor site and will see what happens. It wasn’t cheap $240.00 a night with breakfast and it is supposed to be a five stars hotel. Not a good experience! Didn’t enjoy this hotel what so ever.
With a stay at Movenpick Hotel Mansour Eddahbi Marrakech in Marrakech (Hivernage), you'll be within a 5-minute drive of Palais des Congres and Koutoubia Minaret. Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.
Ideally located in the heart of the city, Savoy Le Grand Hotel Marrakech offers premium access to the city's major attractions. The hotels is 5mn drive to Marrakech Menara International airport and less than 5mn drive to the city's historical landmark Jamaa El Fna Square.The hotel offers direct access to the city's largest shopping, attraction and dining mall, the Menara MallAll our 369 rooms and suites offer an ultimate chic and elegant experience in the heart of town.A large number of rooms and suites are overlooking our beautifuly designed pools.Our esteemed guests will enjoy large and exclusive dining facilities (International buffet, Italian Cuisine, All day snacking, lobby bar, bella lounge).The guests may indulge in our Spa and relax in our indoor swimming pool.
Overall 8.3 Excellent
Based on 5,440 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Very friendly staff
Excellent
10.0
Pros: This hotel is luxurious, the room was spacious clean and comfortable. Toilet and shower were spacious and luxurious. Staff were helpful. Breakfast was one of a kind, many varieties and delicious things were available. The hote has several swimming pools including one huge indoor. Large gem lounge was also available.
Mediocre
2.9
Pros: Its clean
Excellent
8.5
Pros: This is a nice hotel in a good location. Nice pool area and conveniently located. Comfy beds and nice rooms.
Excellent
8.8
Pros: Attached to the Menara Mall and all stores had a 50% sale. Also, close to the Medina which is a great cultural experience.
Excellent
9.6
Pros: Morad the guest manager was simply amazing and made us feel at home.
Excellent
9.2
Pros: I like the location of the hotel. I like my room the prestige suit 2 double bedrooms .
Good
6.3
Pros: Location Size of the room Facilities
Excellent
10.0
Pros: Everything
Good
7.9
Pros: The General Manager Mr. Nader is very attentive and went the extra mile to insure our stay was enjoyable. He ended up making our stay in Savoy a pleasant one.
Okay
5.8
Pros: Big hotel with lots of amenities attached to a (very) small mall. Big rooms/suites. Super swimming pool (only thong really clean!). Good drinks and Chichas.
Details
Reviews
Overall 8.3 Excellent
Based on 5,440 reviews
Location
9.0
Breakfast
8.8
Pool
7.8
Beach
7.8
Room
7.0
Service
6.3
WiFi
3.9
Bar
3.7
Value
3.7
Location
9.5
Breakfast
8.9
Pool
7.7
Room
6.8
Food
5.6
Service
5.5
Value
3.6
Location
8.5
Breakfast
8.4
Pool
8.1
Room
7.7
Comfort
7.0
Service
5.7
Value
4.0
Room
6.3
Food
6.0
Service
6.0
Breakfast
8.7
Room
6.4
Service
6.4
10.0 Excellent
Pros: Very friendly staff
Cons: Noisy neighbors
10.0 Excellent
Pros: This hotel is luxurious, the room was spacious clean and comfortable. Toilet and shower were spacious and luxurious. Staff were helpful. Breakfast was one of a kind, many varieties and delicious things were available. The hote has several swimming pools including one huge indoor. Large gem lounge was also available.
Cons: Noise can be heard from next room, walls need more insulation.
2.9 Mediocre
Pros: Its clean
Cons: please avoid this hotel Following you will find a list of the events of my stay at this hotel. 1/ Like every client in this hotel, i reserved the chairs with towels with a good spot next to the swimming pool (basically the earliest get the best chairs, believe me you have to be very early). After a 20 minutes sport session, other people were at the chair that i reszrved. The swimming pool guy basically removed my towels with no reason. Now no chairs anymore available for the all day in the hotel, so I had to go to another hotel, pay a fee to access to the pool for the day. 2/ the mattress in my room was basically wood. It hurts my back so bad you cant imagine. It took me 4 back and forth at the reception to get to change the mattress which they finally did not change and i had to move to another room. 3/ when i arrived, they proposed to get bring my 2 suitcases in my room. After 30 minutes wait, i finally went back to the reception to bringing ilthem myself. (they did not even noticed that i tooked my suitcase basically) 4/ Construction work took place at the swimming pool. So you can imagine the noise when they are destroying the ground from 9am to 8pm without interruption. 5/ I still believe that I can do a better mojito that the one that i ordered at the bar of the hotel. It was basically water with lemon and some rhum. I paid this mojito 130 Dirhams. I noticed them that I will not drink this and they did not event try to do something. I did not drink it and only few would have. 6/i ordered food with Glovo (value 400 dirhams). I was Hungry and i just wanted to have diner in my room. The lady a the entrance (after being very invasive in my bag in the afternoon with me) blocked me pretending that i coud not bring this in the hotel. I was so pissed off that i left the food in the street ( basically you can not eat outside because it’s too hot and people will recognize that you are not from here and ask you money repetitively).
8.5 Excellent
Pros: This is a nice hotel in a good location. Nice pool area and conveniently located. Comfy beds and nice rooms.
Cons: I was very upset about how I was treated initially when I turned up with a Moroccan friend. He was treated appallingly as a second class citizen. He essentially wasn't allowed in the hotel.
Also I had to request a room change as the first one was so noisy from a nearby nightby nightclub.
8.8 Excellent
Pros: Attached to the Menara Mall and all stores had a 50% sale. Also, close to the Medina which is a great cultural experience.
Cons:
9.6 Excellent
Pros: Morad the guest manager was simply amazing and made us feel at home.
Cons: The first member of staff I spoke to wasn’t friendly but when Morad walked in he changed everything around
9.2 Excellent
Pros: I like the location of the hotel. I like my room the prestige suit 2 double bedrooms .
Cons: I would be better if each room has a small hanger at the balcony. To dry swimming suit or towel . I was stying in Prestige suit 2 double room with pool view. I had to dry my swimsuit on the chairs and the tables at the balcony . It will look nice and tidy for the look of hotel as well.
6.3 Good
Pros: Location Size of the room Facilities
Cons: You have to walk about 500 meters to reach your room The screen of the tv is to small My room doors locked for more than two hours for three times and the technical can't open it !
10.0 Excellent
Pros: Everything
Cons: Spa and restaurant so expensive
7.9 Good
Pros: The General Manager Mr. Nader is very attentive and went the extra mile to insure our stay was enjoyable. He ended up making our stay in Savoy a pleasant one.
Cons: The service ! Some of the front desk ladies were careless upon arrival and we had a bathroom issue that had to wait till the next morning to get fixed despite reporting the issue to the front desk.
5.8 Okay
Pros: Big hotel with lots of amenities attached to a (very) small mall. Big rooms/suites. Super swimming pool (only thong really clean!). Good drinks and Chichas.
Cons: Training of the staff is not appropriate, long waiting time for drinks or coffee are not acceptable for a claimed 5* Hotel. Rooms and balconies are not clean. AC makes noise. Room not ready when we arrived. Bed broken, I had to fix it myself (twice) as nobody came to do it. Toilets leaking.
Ideally located in the heart of the city, Savoy Le Grand Hotel Marrakech offers premium access to the city's major attractions. The hotels is 5mn drive to Marrakech Menara International airport and less than 5mn drive to the city's historical landmark Jamaa El Fna Square.The hotel offers direct access to the city's largest shopping, attraction and dining mall, the Menara MallAll our 369 rooms and suites offer an ultimate chic and elegant experience in the heart of town.A large number of rooms and suites are overlooking our beautifuly designed pools.Our esteemed guests will enjoy large and exclusive dining facilities (International buffet, Italian Cuisine, All day snacking, lobby bar, bella lounge).The guests may indulge in our Spa and relax in our indoor swimming pool.
With a stay at Diwane Hotel & Spa Marrakech in Marrakech (Gueliz), you'll be a 4-minute drive from Koutoubia Minaret and 5 minutes from Saadian Tombs. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Overall 7.9 Good
Based on 1,120 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
Excellent
10.0
Pros: Nice to be given clean towels daily by the pool . Aziz the guy who looked after the pool was excellent . He looked after the clients really well and worked so hard . All the staff were lovely and obliging and all worked really hard . Some minor hiccups at breakfast like waiting for plates and cutlery but not a problem . Location excellent . Not far to walk to the medina . Overall an excellent hotel and good value .
Excellent
8.8
Pros: Big spacious rooms, clean and tidy and really helpful staff.
Excellent
9.6
Pros: Drinks too expensive .
Good
7.5
Pros: Don't expect miracles.... Breakfast nothing special but ok. Pool looks bigger on the picture than it actually is. Could use stronger airco's. But overall ok. You are in Marrakech...
Excellent
9.6
Pros: I booked this hotel for a family of 8 but I accidently entered the wrong dates so I was charged for no show for two junior suites. I contacted the hotel and Hassan/Khadija were very helpful, they allowed me to use the money towards placing the booking again for the correct dates, so all I had to pay was the difference on arrival. I was abit worried that there would be an issue once we arrived, but I was wrong as Zoulaika at reception assisted us and made the check in process easy so props to her/the team :). Also we were pleased that we were allowed to check in at 12.45pm. Our rooms were very clean and next door to one another, the shower had good pressure and the right temperature which was great. The walls were not thin which is an issue I usually have with other hotels so it was nice and peaceful. Everything worked well in the room, it would be great if they provided water and a kettle but overall the rooms were good for a 4 star hotel. The hotel does need a more modern look as well. We all enjoyed breakfast the most, as they had a variety of pastries, moroccon food, freshly made moroccon pancakes, crepes and omelettes. The food tasted fresh. The pool looked clean but there wasn't a muslim friendly swimming pool for families/women only which was dissapointing as we were in a muslim country. I guess the area we stayed in were more for tourists but it would have been nice to have a abit of privacy for the kids to play in the pool. Overall we very pleased with our short stay and would return here again. Thank you for the Diwane team for making the stay very easy for us. Stay blessed :)
Good
6.3
Pros: Traditional Moroccan hotel. This hotel is perfect for a short stay We have stayed here many times in transit to other locations in Morocco
Okay
5.4
Pros: Pool was lovely, as was the location.
Excellent
9.6
Pros: Excellent service. Staff are very helpful if you need anything at all they will have it for you within minutes.
Excellent
8.8
Pros: Really comfortables beds, nice AC, sparkling cleanliness, good staff.
Details
Reviews
Overall 7.9 Good
Based on 1,120 reviews
Service
9.3
Location
9.2
Breakfast
8.2
Cleanliness
7.8
WiFi
7.1
Room
6.5
Vibe
5.6
Bar
2.5
Service
9.4
Location
8.5
Breakfast
8.4
Cleanliness
8.1
Pool
8.1
Room
5.9
Comfort
5.2
Service
9.4
Location
9.2
Cleanliness
7.8
Comfort
6.2
Room
5.8
Vibe
5.2
Location
9.3
Service
9.2
Breakfast
8.0
Food
6.6
Room
6.0
Vibe
4.9
10.0 Excellent
Pros: Nice to be given clean towels daily by the pool . Aziz the guy who looked after the pool was excellent . He looked after the clients really well and worked so hard . All the staff were lovely and obliging and all worked really hard . Some minor hiccups at breakfast like waiting for plates and cutlery but not a problem . Location excellent . Not far to walk to the medina . Overall an excellent hotel and good value .
Cons: No complaints
8.8 Excellent
Pros: Big spacious rooms, clean and tidy and really helpful staff.
Cons:
9.6 Excellent
Pros: Drinks too expensive .
Cons: Water and soft drinks dear.
7.5 Good
Pros: Don't expect miracles.... Breakfast nothing special but ok. Pool looks bigger on the picture than it actually is. Could use stronger airco's. But overall ok. You are in Marrakech...
Cons: No real disappointments
9.6 Excellent
Pros: I booked this hotel for a family of 8 but I accidently entered the wrong dates so I was charged for no show for two junior suites. I contacted the hotel and Hassan/Khadija were very helpful, they allowed me to use the money towards placing the booking again for the correct dates, so all I had to pay was the difference on arrival. I was abit worried that there would be an issue once we arrived, but I was wrong as Zoulaika at reception assisted us and made the check in process easy so props to her/the team :). Also we were pleased that we were allowed to check in at 12.45pm. Our rooms were very clean and next door to one another, the shower had good pressure and the right temperature which was great. The walls were not thin which is an issue I usually have with other hotels so it was nice and peaceful. Everything worked well in the room, it would be great if they provided water and a kettle but overall the rooms were good for a 4 star hotel. The hotel does need a more modern look as well. We all enjoyed breakfast the most, as they had a variety of pastries, moroccon food, freshly made moroccon pancakes, crepes and omelettes. The food tasted fresh. The pool looked clean but there wasn't a muslim friendly swimming pool for families/women only which was dissapointing as we were in a muslim country. I guess the area we stayed in were more for tourists but it would have been nice to have a abit of privacy for the kids to play in the pool. Overall we very pleased with our short stay and would return here again. Thank you for the Diwane team for making the stay very easy for us. Stay blessed :)
Cons:
6.3 Good
Pros: Traditional Moroccan hotel. This hotel is perfect for a short stay We have stayed here many times in transit to other locations in Morocco
Cons:
5.4 Okay
Pros: Pool was lovely, as was the location.
Cons: Very old tired rooms. Found a cockroach in the bathroom.
9.6 Excellent
Pros: Excellent service. Staff are very helpful if you need anything at all they will have it for you within minutes.
Cons: Swimming pool area sunbeds are too far away on grass
8.8 Excellent
Pros: Really comfortables beds, nice AC, sparkling cleanliness, good staff.
Cons: The gym is begging to be refurbished... Machines are broken, just dumbells and bars to be used.
With a stay at Diwane Hotel & Spa Marrakech in Marrakech (Gueliz), you'll be a 4-minute drive from Koutoubia Minaret and 5 minutes from Saadian Tombs. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
With a stay at Grand Mogador MENARA, you'll be centrally located in Marrakech, steps from Palais des Congres and 8 minutes by foot from Menara Mall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marrakech? This hotel has facilities measuring 377 square feet (35 square meters), including a conference center. Free self parking is available onsite.
Overall 7.6 Good
Based on 3,269 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7.1
Pros: Breakfast was good together with food. Friendly staff in the restaurant and pool.
Good
7.5
Pros: Location , breakfast, swimming-pool
Excellent
10.0
Pros: Everything good
Good
7.9
Pros: Breakfast was lovely, pool very nice and clean, the staff were very friendly and helpful.
Excellent
9.6
Pros: Breakfast good; dinner was not. Food was dry.
Excellent
9.2
Pros: The service and breakfast.
Excellent
9.2
Pros: Having ac in the reception area
Excellent
10.0
Pros: Nice & pleasant polite especially Soufiane at the Caise Thanks to all staff
Excellent
8.8
Pros: All members of staff away from the cafe couldn't be more helpful. The breakfast buffet was very good.
Good
6.7
Pros: Breakfast was good
Details
Reviews
Overall 7.6 Good
Based on 3,269 reviews
Location
9.0
Breakfast
8.2
Service
7.8
Food
5.7
Room
5.5
Amenities
5.1
Vibe
4.5
WiFi
3.0
Bar
1.8
Location
8.5
Service
7.9
Breakfast
7.6
Pool
7.0
Cleanliness
5.7
Comfort
5.7
Amenities
4.9
Room
4.6
Value
4.5
Food
4.2
Vibe
3.0
Location
8.7
Service
8.3
Breakfast
8.2
Pool
7.1
Comfort
6.1
Food
5.6
Room
5.5
Amenities
5.1
Vibe
3.6
Location
9.3
Breakfast
8.4
Service
7.9
Pool
6.9
Room
5.3
Vibe
3.5
Room
5.2
7.1 Good
Pros: Breakfast was good together with food. Friendly staff in the restaurant and pool.
Cons: It is not fit to half a 5 star rating. WiFi was weak in most places and no WiFi in the bedroom. Complained everyday but nothing achieved. Bathroom was falling to bits. Tiles around the pool broken. Little maintenance observed-generally.
7.5 Good
Pros: Location , breakfast, swimming-pool
Cons: Furniture very old ,, hotel need renovation
10.0 Excellent
Pros: Everything good
Cons: All good
7.9 Good
Pros: Breakfast was lovely, pool very nice and clean, the staff were very friendly and helpful.
Cons: The maids didn’t clean the rooms properly and they wouldn’t change the bedsheets they would just fix it and leave. Also the furniture is very old they need to update the hotel abit more. Seems more like a 3-4 star hotel than a 5.
9.6 Excellent
Pros: Breakfast good; dinner was not. Food was dry.
Cons: Food could have been better.
9.2 Excellent
Pros: The service and breakfast.
Cons: Location
9.2 Excellent
Pros: Having ac in the reception area
Cons: Ac didn't work properly. Called for maintenance but no.one came to look .
10.0 Excellent
Pros: Nice & pleasant polite especially Soufiane at the Caise Thanks to all staff
Cons: All good
8.8 Excellent
Pros: All members of staff away from the cafe couldn't be more helpful. The breakfast buffet was very good.
Cons: The cafe by the pool. The servers seemed completely disinterested in being of any help and stood talking to each other while I waited on a number of occasions. The one time I was approached I was asked to put my bottle of water away as I hadn't bought it at the hotel! Within the hotel itself I tried to do a clothes wash but was horrified to find out I would be charged per item - nearly £5 for each t shirt!
6.7 Good
Pros: Breakfast was good
Cons: Very disappointing. We expected to have a room available at 3pm as per their standards but we were not given the room until 4:30pm, when we asked flexibility to check out due to the delay in the check-in, the Front Desk Team was not cooperative and refused the request. When we checked in, we found out that the room had two beds even though we asked for king size bed and the door was broken , we had to call engineering to come fixed.
With a stay at Grand Mogador MENARA, you'll be centrally located in Marrakech, steps from Palais des Congres and 8 minutes by foot from Menara Mall. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Marrakech? This hotel has facilities measuring 377 square feet (35 square meters), including a conference center. Free self parking is available onsite.
With a stay at Royal Mirage Deluxe Marrakech, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Palais des Congres. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 7.3 Good
Based on 870 reviews
All reviews
- All reviews
- Couples
Excellent
9.6
Pros: Location was perfect, all the hotel staff was extremely friendly and accommodating, breakfast had a variety of good options and I would defiantly stay again or recommend to others!
Okay
4.2
Pros: The staff were all very nice and pleasant.
Okay
5.4
Pros: Good accessible spot. Quality of beds/mattresses is good. The chef has some good ideas and his cutting style is very good. However they use the cheapest "beldi" (peasant) olive oil in the moroccan market which smells like old trousers (fermented and oxidised) and which destroys the taste of the very good fresh vegetables and wastes the chef's efforts. They put the same awful oil on the breakfast table too.
Excellent
9.2
Pros: Great Hotel,the staff was very helpful and the Rooms were clean. Only one thing i have got to say,there was no minbar in the Room. But would stay there again
Mediocre
3.3
Pros: The receptionist
Excellent
10.0
Pros: Everything was perfect, very helpful and friendly staff Really enjoyed our stay
Excellent
8.8
Pros: The hotel is beautiful! It's located about a 20 minute walk from Jemaa el-Fnaa, which we found ideal as the medina can be very loud at night however the walk can get a bit tiring if you are to & from the square a good bit. The staff were friendly and our room was very spacious and comfortable.
Good
7.9
Pros: Location
Good
7.9
Pros: Helpfull and very profesional personell; Food was very good. Very good location if you plan to explore the city. You are less then a 1 km to the city center. Most of the important sight seeing is possible to reach on foot.
Good
7.5
Pros: the view from terrace can be good，but the room was quite cold and AC was not wrking well。
Details
Reviews
Overall 7.3 Good
Based on 870 reviews
Location
8.9
Comfort
7.5
Service
7.4
WiFi
6.0
Breakfast
5.9
Amenities
5.8
Room
5.8
Vibe
5.7
Cleanliness
5.1
Food
4.3
Bar
3.0
Location
9.1
Service
7.7
Room
5.0
9.6 Excellent
Pros: Location was perfect, all the hotel staff was extremely friendly and accommodating, breakfast had a variety of good options and I would defiantly stay again or recommend to others!
Cons: The bed was awful - but just wasn't to my preference
4.2 Okay
Pros: The staff were all very nice and pleasant.
Cons: The hotel is very old and dirty. The chair in my bedroom was broken, All the door on the wardrobes were falling off. The terrace door was broken and did not close. The wooden floor in the bedroom is disintegrating and lifting up. The toilet floor was dirty. All the corridors are dirty and smelly. The food in the buffet dinner was absolutely disgusting, inedible.
5.4 Okay
Pros: Good accessible spot. Quality of beds/mattresses is good. The chef has some good ideas and his cutting style is very good. However they use the cheapest "beldi" (peasant) olive oil in the moroccan market which smells like old trousers (fermented and oxidised) and which destroys the taste of the very good fresh vegetables and wastes the chef's efforts. They put the same awful oil on the breakfast table too.
Cons: The hotel is very kitsch and from another era in terms of decor. It is worn out and although they seem to do their best at maintaining the public areas the rooms have simply had it. Linoleum - phoney wood - floors are all damaged and curled up and furniture varnish and paint (especially in bathroom) is dead with a big D. Whoever decorated this place should run away to a desert island or go meditate up the Khyber pass and not come back - in the interest of humanity. Given the age of the place, he's hopefully retired away..
9.2 Excellent
Pros: Great Hotel,the staff was very helpful and the Rooms were clean. Only one thing i have got to say,there was no minbar in the Room. But would stay there again
Cons: No minbar in the Room
3.3 Mediocre
Pros: The receptionist
Cons: The room access card does not turn the lights on The bed sheets are over used The W.C.
10.0 Excellent
Pros: Everything was perfect, very helpful and friendly staff Really enjoyed our stay
Cons:
8.8 Excellent
Pros: The hotel is beautiful! It's located about a 20 minute walk from Jemaa el-Fnaa, which we found ideal as the medina can be very loud at night however the walk can get a bit tiring if you are to & from the square a good bit. The staff were friendly and our room was very spacious and comfortable.
Cons: It was quite expensive.
7.9 Good
Pros: Location
Cons: NA
7.9 Good
Pros: Helpfull and very profesional personell; Food was very good. Very good location if you plan to explore the city. You are less then a 1 km to the city center. Most of the important sight seeing is possible to reach on foot.
Cons: Hotel is a in a great need of a total renovation. Like this is definitely not a 5star. Thanks to the very good personell and good food your stay is overall pleasent. Would be nice to "risk" a money for the one more music CD. At the pool we were listening same music all day long for all 8 days.
7.5 Good
Pros: the view from terrace can be good，but the room was quite cold and AC was not wrking well。
Cons:
With a stay at Royal Mirage Deluxe Marrakech, you'll be centrally located in Marrakech, within a 5-minute drive of Koutoubia Minaret and Palais des Congres. Featured amenities include complimentary wired Internet access, a computer station, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
A stay at Hotel Farah Marrakech places you in the heart of Marrakech, within a 10-minute walk of Palais des Congres and Menara Mall. Featured amenities include complimentary wired Internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
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Overall 6.8 Good
Based on 2,607 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Mediocre
3.3
Pros: The bagage services stole from us our laptop. I highly recommend to not go to this hotel. The bedsheet were disgusting as well.
Okay
5.8
Pros: Location was good. Apart from that all downhill for me.
Okay
5.4
Pros: I like only the price that's all
Good
7.5
Pros: - Very large garden. - Staff very friendly. - Quite at day and night which is perfect.
Good
6.7
Pros: Staff, location
Okay
5.8
Pros: Nice bed, clean hotel an many options for breakfast
Good
7.9
Pros: Location
Excellent
10.0
Pros: Very level high clean and nice
Good
6.7
Pros: I like the location of the property.
Good
7.9
Pros: The pool was extremely clean and the surrounding area was very good but extremely busy with people claiming seats before breakfast but the staff did a great job to find spots for you. The gardens are well maintained and offer seating close to the pool in the shade. The reception staff were very helpful and provided assistance with all queries. The breakfast was substantial but repetitive for those on a stay of more than 2 or 3 days with too many pastries and not enough fresh fruit. The tea and coffee were great but expensive for guests during the non breakfast period as was the water.
Details
Reviews
Overall 6.8 Good
Based on 2,607 reviews
Location
9.3
Service
7.0
Amenities
6.5
Comfort
5.1
WiFi
4.9
Cleanliness
4.7
Wellness
4.7
Breakfast
4.0
Room
4.0
Vibe
3.0
Food
2.8
Location
9.4
Pool
7.2
Service
7.2
Amenities
6.1
Comfort
5.8
Cleanliness
5.1
Room
4.8
Breakfast
4.1
Vibe
2.9
Food
2.9
Location
9.3
Pool
7.1
Service
6.9
Amenities
6.6
Comfort
4.8
Cleanliness
4.6
Breakfast
4.2
Room
3.5
Food
3.2
Vibe
2.3
Service
6.4
Breakfast
4.6
Comfort
4.4
Room
2.9
Service
6.6
3.3 Mediocre
Pros: The bagage services stole from us our laptop. I highly recommend to not go to this hotel. The bedsheet were disgusting as well.
Cons:
5.8 Okay
Pros: Location was good. Apart from that all downhill for me.
Cons: Lack of service. Well basically nothing was good about this hotel except location.
5.4 Okay
Pros: I like only the price that's all
Cons: Air-condition was so bad, they changed my room three times and the problem still exists the hotel provides a free breakfast however the breakfast is under expectation they even don't allow you to bring your own food or order food from restaurants
7.5 Good
Pros: - Very large garden. - Staff very friendly. - Quite at day and night which is perfect.
Cons: - If you're having breakfast early you will not find much to eat, there is few options, the more you're getting late for breakfast the more you have choices. - Very small pool. - Very cold air conditioning inside the hotel, when it's more than 35 C° outside an you get inside and find out that the temperature is like 16 C° you get a terrible headache and you're more likely to get sick.
6.7 Good
Pros: Staff, location
Cons: Bed not comfortable Breakfast very limited
5.8 Okay
Pros: Nice bed, clean hotel an many options for breakfast
Cons: No possibility to take a bath, because the drain plug was missing. Asked the staff 2 times for or a drain stop but did not receive it. Diluted Orange juice with sugar (or from a pack) was served at breakfast. It would have been better if it had just been freshly pressed.
7.9 Good
Pros: Location
Cons: Service in the pool was bad
10.0 Excellent
Pros: Very level high clean and nice
Cons: No complementary water bottle and electric kettle for tea and coffee.
6.7 Good
Pros: I like the location of the property.
Cons: 1. Check in process, I have been to a lot of hotels but this is the first time that I did not feel welcome at all. It was so uncomfortable I cannot even explain it. 2. When I phoned room service to order food they asked me to dial another number, I politely said thank you and dialed the number I was given, then they said to phone the "other". I was starving, it was very annoying. 3. The temperature in the country is a little bit too much for me not complaining I cannot control that, what I can do is hydrate myself, I went to the snack bar desperately in need of water and there was no one in there. Had to go back to the reception to ask if it's open or not or where is the person in there. It was so frustrating. I always give a fair review about hotels, some of the staff were actually nice to me, but for a 4 star hotel you would expect so much more. Complimentary water maybe? (To be fair not all hotels do this but 3 to 5 star hotels do), staff who can speak/understand English as not all who go to Morocco know how to speak French or Arabic. I'm sorry but it was a very bad experience for me.
7.9 Good
Pros: The pool was extremely clean and the surrounding area was very good but extremely busy with people claiming seats before breakfast but the staff did a great job to find spots for you. The gardens are well maintained and offer seating close to the pool in the shade. The reception staff were very helpful and provided assistance with all queries. The breakfast was substantial but repetitive for those on a stay of more than 2 or 3 days with too many pastries and not enough fresh fruit. The tea and coffee were great but expensive for guests during the non breakfast period as was the water.
Cons: Having to buy water when the tap water was noy fit to drink.
A stay at Hotel Farah Marrakech places you in the heart of Marrakech, within a 10-minute walk of Palais des Congres and Menara Mall. Featured amenities include complimentary wired Internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
With a stay at Hotel Marrakech Le Semiramis, you'll be centrally located in Marrakech, within a 5-minute drive of Palais des Congres and Menara Mall. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Marrakech? This hotel features 161 square feet (15 square meters) of event facilities. Free self parking is available onsite.
Overall 6.8 Good
Based on 3,950 reviews
All reviews
- All reviews
Okay
4.2
Pros: Good swimming pool.
Okay
5.0
Pros: Friendly staff
Okay
4.2
Pros: The swimming pool - the only place we could keep cool!
Good
7.1
Pros: We really loved the gardens, the pool area is great. The restaurants and bars in the hotel are cool and affordable. The rooms are big, the hotel has lots of space everywhere, the corridors are large and the social areas are well decorated. We bought breakfast separate from the room, which is cheaper, 5 euros a person, and it is quite good. The location is also good, around 4 km from the centre. We had a car so it is fine. It's quieter than in the Medina but you need to take a taxi if you aren't travelling with a car. The gym has old equipment but it's ok and free.
Okay
4.2
Pros: The children loved the pool
Okay
5.8
Mediocre
2.0
Pros: Nothing
Good
7.7
Pros: We had a very enjoyable stay at the Semiramus, but an hour after checking out, I realized I'd left my wedding ring in the bathroom of our room. We went back and spoke to the staff and then talked to the housekeeper crew. They said they never saw it. My wife and I are 100% sure it was in a glass by the bathroom sink. I told the housekeepers that the ring is not valuable and only really ha sentimental value. I offered to pay them a good bit more than the $40 ring is worth. But they continued to say they hadn't seen it. We were distraught about it.
Excellent
8.3
Pros: The food was very good and the staff was very kind.
Poor
1.0
Pros: Nothing at all. This place is a joke. It's a sad combination of rude staff, mediocre place, and no service or whatsoever. The pictures on booking.com page are totally different than place itself. The room was delivered before even housekeeping cleaned it. The towels and amenities are super dirty..the furniture is old and doesn't match the pictures. When complaining, we were told that there is not even a manager available on site. I would never consider this place again and I would not recommend it for anyone who wants to enjoy his experience in marackech . Save yourself and your family the worst experience of your lifetime.
Good
7.5
Pros: The bar, the swimming pool
Excellent
10.0
Pros: warm reception
Good
7.7
Pros: Services are excellent and staff are so friendly
Good
6.0
Pros: Pool area was very good
Okay
5.7
Pros: We thought the food was very good
Okay
4.3
Pros: It was good but not 5 star,hotel was massive but rooms ere very backdated but spacious.
Okay
5.0
Pros: Great, clean swimming pool.
Okay
4.0
Pros: Most of teh staff were friendly.
Okay
4.4
Pros: the swimming pool area is great.
Good
6.0
Pros: The room is large, got wifi in the whole hotel, hair dryer, got a basket of fruits on the first day. The breakfast was a buffet and the food was OK. There are a lot of room where you can take a rest.
Good
6.0
Pros: Hotel room is large and confortable.
Good
7.6
Pros: swimming pool and garden
Details
Reviews
Overall 6.8 Good
Based on 3,950 reviews
Cleanliness
6.8
Comfort
6.8
Location
7.2
Services
6.3
Staff
7.0
Value for money
6.8
4.2 Okay
Pros: Good swimming pool.
Cons: No Air conditioning was working and The temperature of Marrakech was 44°. No value for price. Premises is too old to maintain facilities for travellers.
5.0 Okay
Pros: Friendly staff
Cons: The 4 star rating and the price is not matching. Outside facilities was ok but the room was awful. The ceiling is peeling of the wall where is the shower head had hole can see through, night table lamp is not working the phone is not working as well. For the price you charged me I can got a better place. Put your self in my shoes? I am not happy with my stay at this hotel.
4.2 Okay
Pros: The swimming pool - the only place we could keep cool!
Cons: Please see above !!
7.1 Good
Pros: We really loved the gardens, the pool area is great. The restaurants and bars in the hotel are cool and affordable. The rooms are big, the hotel has lots of space everywhere, the corridors are large and the social areas are well decorated. We bought breakfast separate from the room, which is cheaper, 5 euros a person, and it is quite good. The location is also good, around 4 km from the centre. We had a car so it is fine. It's quieter than in the Medina but you need to take a taxi if you aren't travelling with a car. The gym has old equipment but it's ok and free.
Cons: The staff at reception isn't nice, lots of broken things in the room - hair dryer, safe, painting - overall there's a need for some maintenance everywhere. The carpets in the hotel are full of stains and burns. Our room was not fully prepared, no pillow cases and no towels and we had to phone twice after waiting for some hours.
4.2 Okay
Pros: The children loved the pool
Cons: There was no air conditioning in a 42C heat the room was sooo hot outside was cooler,I asked for a fan for my baby and wasn’t offered,staff couldn’t be bothered to help very bad experience feel so sorry to take my family there
5.8 Okay
Pros:
Cons: The room was ok not worth £62 a night the toilet flush broken, water running down the toilet making constant noise, declared it to reception to fix it no one bothered i left the hotel the same day
2.0 Mediocre
Pros: Nothing
Cons: Everything , front desk wasnt good at all no customer service
7.7 Good
Pros: We had a very enjoyable stay at the Semiramus, but an hour after checking out, I realized I'd left my wedding ring in the bathroom of our room. We went back and spoke to the staff and then talked to the housekeeper crew. They said they never saw it. My wife and I are 100% sure it was in a glass by the bathroom sink. I told the housekeepers that the ring is not valuable and only really ha sentimental value. I offered to pay them a good bit more than the $40 ring is worth. But they continued to say they hadn't seen it. We were distraught about it.
Cons:
8.3 Excellent
Pros: The food was very good and the staff was very kind.
Cons: not enough maintenance of the facilities (such as the pool and the gardens)
1.0 Poor
Pros: Nothing at all. This place is a joke. It's a sad combination of rude staff, mediocre place, and no service or whatsoever. The pictures on booking.com page are totally different than place itself. The room was delivered before even housekeeping cleaned it. The towels and amenities are super dirty..the furniture is old and doesn't match the pictures. When complaining, we were told that there is not even a manager available on site. I would never consider this place again and I would not recommend it for anyone who wants to enjoy his experience in marackech . Save yourself and your family the worst experience of your lifetime.
Cons: Everything
7.5 Good
Pros: The bar, the swimming pool
Cons: The A/C wasn’t working properly
10.0 Excellent
Pros: warm reception
Cons:
7.7 Good
Pros: Services are excellent and staff are so friendly
Cons: SPA staff are not too profisional
6.0 Good
Pros: Pool area was very good
Cons: Breakfast selection was limited
5.7 Okay
Pros: We thought the food was very good
Cons: We thought the room was too dark
4.3 Okay
Pros: It was good but not 5 star,hotel was massive but rooms ere very backdated but spacious.
Cons: no one knew how to speak english.
5.0 Okay
Pros: Great, clean swimming pool.
Cons: It was a three star impression throughout.Got ripped off by the reception, they doubled taxi fair to the airport. If we got the same taxi from their own taxi rank outside hotel it would have been 100 Rihad. We paid 200 out of which 100 prob went to the reception staff. Genuinly nice driver embarassed and confused....
4.0 Okay
Pros: Most of teh staff were friendly.
Cons: I would nott class it a Five Star hotel despite how it ha sbeen advertised on their website. If you are looking for a clean budget hotel this is fine howver i fyou ar elooking for a five star hotel with all the emanities this would not be it. There were additional charges for using the Gym and room safe which you would expect to be included in the price
4.4 Okay
Pros: the swimming pool area is great.
Cons: The restaurants are very expensive. The food is not great. During the breakfast we could see birds going in the pastry baskets and directly eat from it. Staff would see that but would not react. Au bar de la piscine, le serveur avait beaucoup de difficultés a nous rendre notre monnaie. Il fallait toujours reclamer car il nous disait d'aller nous installer au bord de la piscine, et ne repassait pas pour rendre la monnaie.
6.0 Good
Pros: The room is large, got wifi in the whole hotel, hair dryer, got a basket of fruits on the first day. The breakfast was a buffet and the food was OK. There are a lot of room where you can take a rest.
Cons: The location in booking.com is wrong, the hotel is located in semlalia in the north. The Air conditioning doesn't work well. the room service does not check if there are people in the room before entering. The location of the hotel is a bit far from the city center.
6.0 Good
Pros: Hotel room is large and confortable.
Cons: It is far from city centre, and you surely must take a taxi to get there. The breakfast could be better.
7.6 Good
Pros: swimming pool and garden
Cons: no
With a stay at Hotel Marrakech Le Semiramis, you'll be centrally located in Marrakech, within a 5-minute drive of Palais des Congres and Menara Mall. Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Marrakech? This hotel features 161 square feet (15 square meters) of event facilities. Free self parking is available onsite.
A stay at Mogador MENZAH places you in the heart of Marrakech, within a 10-minute walk of Palais des Congres and Menara Mall. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 6.2 Good
Based on 5,375 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
2.5
Pros: Nothink
Excellent
8.3
Pros: The staff were beyond friendly. The energy was amazing. Pool was clean and clear. Food was amazing local area has cafes with lovely staff as well! Activities are great price and the quad bikes was amazing
Okay
5.8
Mediocre
2.5
Pros: Nothing
Mediocre
2.8
Pros: I was not feeling comfy anyways so i can't recall a simple think i liked about it.
Good
6.3
Pros: The location and the room is clean
Okay
4.2
Pros: the breakfast was reasonable, with enough variety, and the location of the hotel was good for us, close to the centre.
Good
6.7
Pros: It’s location
Good
7.5
Pros: Everything
Okay
4.0
Okay
4.5
Pros: Didn't like anyhing about this hotel/ this place shouldn't be called hotel,it's apartment residential.
Okay
5.8
Pros: The location is fine, there is a big secure parking and the staff is nice.
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Details
Reviews
Overall 6.2 Good
Based on 5,375 reviews
Location
7.6
Service
6.1
Pool
4.3
Vibe
3.9
Bar
3.8
Breakfast
3.8
Comfort
3.2
Room
3.0
WiFi
2.7
Cleanliness
2.3
Food
2.0
Amenities
1.8
Location
8.3
Service
5.7
Pool
3.6
Breakfast
3.5
Vibe
2.7
Room
2.3
Comfort
2.0
Amenities
1.8
Cleanliness
1.6
Food
1.5
WiFi
1.0
Location
8.0
Service
6.4
Pool
4.1
Comfort
3.0
Room
2.7
Service
6.7
Comfort
3.0
Room
2.6
2.5 Mediocre
Pros: Nothink
Cons: Every think
8.3 Excellent
Pros: The staff were beyond friendly. The energy was amazing. Pool was clean and clear. Food was amazing local area has cafes with lovely staff as well! Activities are great price and the quad bikes was amazing
Cons: Too many families on vacation. Lots of mums and dads so perfect for families
5.8 Okay
Pros:
Cons: I didn’t like the service is too slow and i keep asking for many things missing they took too long to bring it to me sometimes i call the reception more than 4 times just to get me a bathroom towels ..
2.5 Mediocre
Pros: Nothing
Cons: This hotel should not be listed on booking. Extremely poor customer service, dirty appartments , flooding bathrooms due to poor maintenance and very poor breakfast. Please avoid this place by all means!!!!
2.8 Mediocre
Pros: I was not feeling comfy anyways so i can't recall a simple think i liked about it.
Cons: The hotel doesn't match the 4 stars. Rooms dusty and not clean.
Furniture old and npt highly maintained
6.3 Good
Pros: The location and the room is clean
Cons: The AC was not working and we have called the front disk many times there were no answer and after they answered they told us the Tech is coming and we waited for 4 hours and the tech did'nt come we called again and they said the tech has left all ready
4.2 Okay
Pros: the breakfast was reasonable, with enough variety, and the location of the hotel was good for us, close to the centre.
Cons: we where a group of 9 persons, and our experience in this hotel was quite bad from from the first moment we arrived at the hotel. this is a 4 star hotel, so we expected a very different experience . as soon as we arrived, there was no sign of simpathy from the staff, we made the check in, had to pay the staying in advance (which is not very usual), they didn't offer any kind of help with the bags, and didn't took us to the rooms; and in the appartments (we had 2) we found really disappointing problems: - in 1 of the rooms the closet door was literally broken and falling ( they came to solve this after 1 hour) - 4 towels for 9 persons (they only had bath towels)- after we claimed the missing towels, they actually brought more, but so dirty we didn't used them - no sheets and pillows for the single beds , and the ones in there where dirty - no forks and knives, the only pair existing was dirty, they brought more after a few time - the oven was even imposible to open due to it s dirty - in one of the rooms the AC didn't work - the hot water failled completely at the end of one day, they just told us there was a problem, and that we should wait. after some insistance from us, their solution was to arrange us 1 room for us (9 persons) to take a shower... so, although the location of the hotel is good, it's not a place we will stay next time. Aida Silva Porto, Portugal
6.7 Good
Pros: It’s location
Cons: The flat N 354 had water leaking in the kitchen and the bath. I hope they fix it
7.5 Good
Pros: Everything
Cons: Why no vageteryan food
4.0 Okay
Pros:
Cons: I originally paid for the hotel in full with booking.com in full and on the morning I was due to check in. I then later received an email saying I need to update my card details as it was declined and that I had 3 hours to do so so I didn’t loose the room. I did that only to find the hotel had taken 2 payments. I brought this up with the staff and then management only to keep been told only one payment was made. This made me upset as my banking app clearly showed 2 payments and I showed the manager and accountant and still they said no it’s only one payment nothing they can do. I had spoke to my bank 3 days In a row whilst I stayed at the hotel telling me that it’s with the hotel and they need to reject it. I told them this again and again and they refused. It didn’t matter to them that it took the remainder of my money that I needed. I didn’t receive any apologies or acceptance of responsibility or understanding that I needed that money. The accountant literally laughed in my face when I said I need the money, I found them both very rude and customer care was very poor. I have had to deal with the problem back in England 2 weeks on. This problem ruined the rest of my trip in Marrakesh. The dinner at the hotel is awful and not worth the money. Don’t trust them with the card payments, they could clearly see they took 2 payments and refused to just refund it, the bank said it’s with the hotel to send back to me, not their bank like they kept telling me. Would NEVER stay there again. Can’t say enough how rude they were.
4.5 Okay
Pros: Didn't like anyhing about this hotel/ this place shouldn't be called hotel,it's apartment residential.
Cons: The room was dusty, furniture was old, stand up shower was awfully small, showerhead was pooring toward the wall. Towels were rough like pool towels, shouldn't advertise 4 stars, this hotel/ apartment resistance shoukd be 2 stars.
The pool was too crowded, expect to pay city tax for each person staying. The elevator jorks you feel like you going to grt stuck in it.
5.8 Okay
Pros: The location is fine, there is a big secure parking and the staff is nice.
Cons: I was a big Fan of Mogadors' hotels and appart hotels, unfortunately, i've been disappointed by the deterioration. On the 3 lifts available only one was functional (the others broken) so, as the residence was almost full, you have to wait longtime to reach the lift. (One lift used by residents and staff). We booked for 4 people, at the room there was no towel for bath, no towel for hands, no shampoo nor shower gel, there were 2 sheets and pillows missing, but we asked the staff who nicely brought them (only 3 bath towels, no shampoo nor hand towel, but its ok we had only one night to spend). The phone in the room isn't functional, you have to go down if you wanna ask for something. There was no electric or gas cooker (fortunately we were just spending the night). The breakfast wasn't that good. The quality of bedding and the building has to be upgraded. I am sad about this deterioration. I hope Mogador will have better days.
A stay at Mogador MENZAH places you in the heart of Marrakech, within a 10-minute walk of Palais des Congres and Menara Mall. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at Hotel Agdal in Marrakech (Gueliz), you'll be within a 5-minute drive of Palais des Congres and Koutoubia Minaret. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Overall 5.8 Okay
Based on 3,696 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
8.3
Pros: The location of the hotel was excellent..
Okay
5.0
Pros: The price is so cheap do not expect much If u need just placw where to sleep
Good
6.3
Pros: L'emplacement
Excellent
10.0
Pros: I liked the service provided,
Good
7.9
Pros: Nice staff. Busy hotel.ok location
Okay
5.0
Pros: The staff wonderful very helpful and good Excellent
Okay
5.8
Good
6.7
Pros: Nice room/balcony + very good bathroom, good pool
Mediocre
3.3
Pros: Not good not clean
Poor
1.0
Details
Reviews
Overall 5.8 Okay
Based on 3,696 reviews
Location
8.2
Service
5.9
WiFi
3.6
Bar
3.6
Breakfast
3.3
Food
3.0
Cleanliness
2.9
Room
2.8
Comfort
2.7
Vibe
2.4
Amenities
2.3
Wellness
2.1
Location
8.3
Service
5.7
Breakfast
4.5
Cleanliness
3.0
Room
2.8
Food
2.8
Amenities
2.7
Vibe
2.5
Comfort
2.3
WiFi
1.6
Location
7.9
Service
5.9
Cleanliness
3.6
Comfort
3.4
Room
3.4
Food
2.8
Breakfast
2.7
Vibe
2.4
Location
8.5
Service
6.2
Pool
4.5
Breakfast
3.5
Food
3.2
Cleanliness
2.6
Amenities
2.2
Comfort
2.0
Room
1.7
Vibe
1.4
Location
8.2
Service
5.9
Breakfast
2.8
Vibe
2.3
Room
2.2
Comfort
2.2
8.3 Excellent
Pros: The location of the hotel was excellent..
Cons:
5.0 Okay
Pros: The price is so cheap do not expect much If u need just placw where to sleep
Cons: Bed is poor toilet breakfast
6.3 Good
Pros: L'emplacement
Cons: I booked a double bed so I found a room with two separate beds. And he told me that's what's available now to take or let
10.0 Excellent
Pros: I liked the service provided,
Cons: The hotel was very nice and clean, all the staff was excellent, the rooms were cleaned daily, new soap and new towels were given daily, The only thing I found dangerous was the pool, which isn't clearly marked how deep it is, Someone nearly drowned, there was NO safeguard to help, some swimmers helped and saved a life, this is something which I witnessed... There was only 1 member of staff who was seen shouting at a man for taking a second glass of orange juie at breakfast time, that member of staff was reported to the reception staff, who dealt with this matter immediately. Apart from this The hotel and the staff were excellent. The toilet leaked all day and night, sometimes it woke us up...
7.9 Good
Pros: Nice staff. Busy hotel.ok location
Cons:
5.0 Okay
Pros: The staff wonderful very helpful and good Excellent
Cons: Building it’s very bad condition No good shower facilities Bed specially the metress is very bad had very bad night
5.8 Okay
Pros:
Cons: It was a disappointment. But given the low cost, we can't ask more I must believe. However, I have to say that one shouldn't expect much if looking to have a decent time visiting the city. What made this experience mediocre were actually the super tiny & non-functioning TV as well as the air conditioning that didn't have a remote control, which left the room very cold so much that I had to wear extra clothes to keep warm, not to mention the covers which were old and not seasonal. The staff, although friendly and smiling, didn't provide any information as far as the facilities are concerned, let alone activities. Breakfast provided limited choices but was okay. In sum, not recommending this unless necessary.
6.7 Good
Pros: Nice room/balcony + very good bathroom, good pool
Cons: ac is not controlled by you but is automatic so gets very cold at night and breakfast isn't really continental. Also the tv is most certainly NOT flat screen
3.3 Mediocre
Pros: Not good not clean
Cons: Not good at all
1.0 Poor
Pros:
Cons: The hotel is very old, the rooms, and the shower room too... The hotel is in a bad state and shouldn’t be open for business as the standard is very low. The three stars that it supposedly has should be revoked, I have been to better motels. The images presented online do not reflect the state of the hotel. One of our rooms had a broken air conditioner which made it very difficult to sleep at night, and on top of that, the tap in the bathroom was dripping all night long and there was no way of stopping it.
With a stay at Hotel Agdal in Marrakech (Gueliz), you'll be within a 5-minute drive of Palais des Congres and Koutoubia Minaret. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
With a stay at Imperial Holiday Hôtel & spa, you'll be centrally located in Marrakech, within a 5-minute drive of Palais des Congres and Koutoubia Minaret. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 5.5 Okay
Based on 4,237 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3.8
Pros: The location of the hotel was good, approx. 20-25 minutes walk from the Djemaa el-Fna and although it seems far from the Medina, it's very nice to walk as you'll be able to see the new city which is more modern, full of shops, restaurants, patisseries etc., more European style.
Mediocre
3.1
Pros: Location
Excellent
10.0
Pros: The front office team so amazing and helpful I would like to thank them all Ibticam in the reception she is the hero very fast helpful smiling all the time welcoming people I would like to give her a praise
Excellent
10.0
Pros: I went to the Imperial Holiday Hotel with my husband for our Honey moon and it was a very good experience! The room was big, with terrace which was great. But most likely the staff was very carrying and ready to help in any occasion. Specially Nadia who took care of us and planned out amazing activities through out our stay. Thank you so much for making it a great experience for our first time in Morocco and a great success. We had a lot of fun!
Mediocre
3.3
Pros: Nothing
Mediocre
3.3
Pros: Good position of the hotel
Mediocre
2.9
Pros: Nothing
Excellent
10.0
Pros: Nice clean room , good location too . Air co is working .
Okay
4.6
Pros: The place is unsecured
Mediocre
2.9
Pros: I enjoy the pool much
Okay
5.4
Pros: Air conditioned...room service
Details
Reviews
Overall 5.5 Okay
Based on 4,237 reviews
Location
7.0
Service
5.4
Value
4.8
Pool
4.4
Breakfast
4.0
Wellness
4.0
Bar
3.5
Food
3.0
Comfort
2.7
Room
2.6
Vibe
2.4
Amenities
2.4
Beach
2.1
WiFi
1.8
Cleanliness
1.6
Location
6.0
Service
4.7
Value
4.3
Breakfast
4.1
Pool
3.5
Food
3.3
Amenities
2.5
Room
2.2
Comfort
2.1
Vibe
1.6
Cleanliness
1.4
WiFi
0.7
Location
7.1
Service
5.5
Value
4.6
Breakfast
4.1
Comfort
3.1
Room
3.0
Food
2.8
Amenities
2.6
Vibe
1.3
Cleanliness
1.3
WiFi
0.7
Service
5.2
Pool
4.4
Room
2.3
Cleanliness
1.8
Location
6.1
Service
4.8
Room
2.3
3.8 Mediocre
Pros: The location of the hotel was good, approx. 20-25 minutes walk from the Djemaa el-Fna and although it seems far from the Medina, it's very nice to walk as you'll be able to see the new city which is more modern, full of shops, restaurants, patisseries etc., more European style.
Cons: The rooms are completely different from the photos, we should have seen the reviews before we went there. The bed sheets had stains, the toilet was very old, the bathtub plumbing was backed up. The hotel needs complete renovation. What made us angry was that one of the receptionists asked money (20MAD=2Euros) for printing us two pages with our flight tickets, she said that this is the policy of the hotel until I asked to talk to her manager to complain. She then changed her mind and said that we can take the money back, obviously she wanted to make money out of us. When we asked another receptionist a few hours later to print us the tickets again, he said that this is for free and as soon as I explained what happened earlier, he apologized for her behavior at least. Be aware of the reviews, I wish I was aware before I went there, stay away from this hotel, even though the price is attractive.
3.1 Mediocre
Pros: Location
Cons: The wifi not working tv also it's smells up to the fifth floor the stuff are rude everything needs to be updated.
10.0 Excellent
Pros: The front office team so amazing and helpful I would like to thank them all Ibticam in the reception she is the hero very fast helpful smiling all the time welcoming people I would like to give her a praise
Cons:
10.0 Excellent
Pros: I went to the Imperial Holiday Hotel with my husband for our Honey moon and it was a very good experience! The room was big, with terrace which was great. But most likely the staff was very carrying and ready to help in any occasion. Specially Nadia who took care of us and planned out amazing activities through out our stay. Thank you so much for making it a great experience for our first time in Morocco and a great success. We had a lot of fun!
Cons:
3.3 Mediocre
Pros: Nothing
Cons: This is NOT a 4star hotel the pictures you see on booking.com its nothing like that the truth is it's a old building No fridge NO clean comfort beds or pillows Very old broken baths with very old showers Food was ok but once it's gone it's gone. I will NEVER go back with my family and Never recommend it. I give the hotel 1star
3.3 Mediocre
Pros: Good position of the hotel
Cons: I did prenotate with booking and after going to a trip to the desert and come back to the hotel, they told me that they don't have my room that I reserved even I call them to confirm I'm coming , I called the police to solve things because the staff wasn't collaborative and send me to other hotels where I should pay more.
2.9 Mediocre
Pros: Nothing
Cons: Everything
10.0 Excellent
Pros: Nice clean room , good location too . Air co is working .
Cons:
4.6 Okay
Pros: The place is unsecured
Cons: Every thing
2.9 Mediocre
Pros: I enjoy the pool much
Cons: the room is not clean , you need to work on ur property they even forget to bring new sheet , the bed is dusty and the smell of the room is very bad the phone to call room service is not working it would be the last time
5.4 Okay
Pros: Air conditioned...room service
Cons: No bins in room, no fridges,
With a stay at Imperial Holiday Hôtel & spa, you'll be centrally located in Marrakech, within a 5-minute drive of Palais des Congres and Koutoubia Minaret. Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Where to stay in Marrakesh?
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