Good to know
|Distance to city centre||1.6 km|
|Nearest airport||Marrakesh Menara|
|Distance to airport||3.7 km|
|"Great location and friendly staff."||(in 72 reviews)|
|"Fantastic hotel with amazing staff."||(in 50 reviews)|
|"Staff was very friendly."||(in 68 reviews)|
|"Water pressure too low in shower"||(in 6 reviews)|
|"This is not a 5 star hotel."||(in 4 reviews)|
|"Noise from outside"||(in 9 reviews)|
Time of year
Show reviews that mention
|bigger then expected||in 5 reviews|
|comfortable bed||in 35 reviews|
|free upgrade||in 9 reviews|
|good breakfast||in 62 reviews|
|great location||in 91 reviews|
|great spa||in 23 reviews|
|hotel is nice||in 92 reviews|
|main square||in 4 reviews|
|medina||in 19 reviews|
|nice area||in 11 reviews|
|nice swimming pool||in 28 reviews|
|noise from the street||in 17 reviews|
|quick walk||in 23 reviews|
|reception staff||in 121 reviews|
|restaurants and nightclubs||in 2 reviews|
|rooftop bar||in 32 reviews|
|room a nice||in 73 reviews|
|room service||in 32 reviews|
|star hotel||in 9 reviews|
|sunset views||in 4 reviews|
|walking distance||in 7 reviews|
|water pressure too low||in 6 reviews|
Location was good - walking distance to all popular sights. Many restaurants nearby - most of them really expensive. Room overall was relatively modern and had everything we needed.
We stayed on the 6th floor - right under the bar - the music blasting until after midnight was an issue. Was difficult to relax with that nightclub vibe. Breakfast was poor - way too many pastries (with birds freely pecking at it), not enough any kind of decent savoury options. The lady on the omelette station needs some training - kept serving me raw eggs which we could not eat. Half way through the trip we stopped going there for breakfast as there simple was not anything that did not contain sugar or was actually fresh. Most importantly the staff and customer service was not a highlight for us. My partner described the staff as moody. Every time you ask something you can feel that they are annoyed for being disturbed which made us feel a bit uncomfortable. Finally - pool was odd. Surrounded by windows so does not feel private or relaxing. Sun is always blocked by the building - so realistically you only get sun for a couple of hours a day. One of the days sat by the pool for 3 hours. No one asked if we wanted any drinks or anything.... Definitely not the worst hotel but you would expect more from something with that many stars......
Breakfast was plenty. Staff friendly and room clean
Lack of electric points to charge phone etc
Quite expensive for what you go and just not over welcoming. The aircon just blew out hot air The bathroom soap appliance wasn’t fixed to the wall correctly and kept coming off The shower didn’t seem powerful enough Satellite TV had 2 English channels
The staff were very helpful, proactive and smiley. Location is great. Good size rooms, great bed mattress.the receptionists helped me book different restaurants, called me in the room to confirm all the time the bookings. Very friendly people!! Fast email responses to any request. Me and all my friends overall enjoyed this hotel!
No indoor pool. Balcony door could not close it fully, was broken. No music channels. The furniture a bit worn out. They provide different cars as taxis but you need to negotiate your own price ( towards the airport), 100 MAD is ok for the airport trip, one way. Found Hairs on the floor in the bathroom as I just came in.
Great location, lovely and clean rooms and the most amazing staff - was they were friendly and very helpful :) we had such a lovely time staying here :)))
Located in Marrakech (Hivernage), Hivernage Hotel And Spa is within a 15-minute walk of Koutoubia Minaret and Menara Mall. Featured amenities include a business center, limo/town car service, and express check-in. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
based on 1,670 reviews
Things to know
- Friendly service
- Comfortable beds
Policies vary by room type and provider.
FAQs when booking at Hivernage Hotel & Spa
Where is Hivernage Hotel & Spa located?
Hivernage Hotel & Spa is located at 4 Angle Avenue Echouhada et Rue des Temples in Gueliz - Hivernage, 1.6 km from the centre of Marrakesh. Mosquée de la Koutoubia is the closest landmark to Hivernage Hotel & Spa.
When is check-in time and check-out time at Hivernage Hotel & Spa?
Check-in time is 14:00 and check-out time is 12:00 at Hivernage Hotel & Spa.
Does Hivernage Hotel & Spa offer free Wi-Fi?
Yes, Hivernage Hotel & Spa offers free Wi-Fi.
Does Hivernage Hotel & Spa offer free parking?
Yes, Hivernage Hotel & Spa offers free parking.
Does Hivernage Hotel & Spa offer free airport shuttle service?
No, Hivernage Hotel & Spa does not offer free airport shuttle service.
How far is Hivernage Hotel & Spa from the airport?
Hivernage Hotel & Spa is 3.7 km from Marrakesh Menara. Hivernage Hotel & Spa is 128.9 km from Ouarzazate.
Can you bring pets to Hivernage Hotel & Spa?
No, pets are not allowed at Hivernage Hotel & Spa.
Does Hivernage Hotel & Spa have a pool?
Yes, Hivernage Hotel & Spa has a pool on-site.
Reviews about Hivernage Hotel & Spa
Most popular landmarks
- Mosquée de la Koutoubia 0.7 km
- Place de le Jeunesse 1 km
- Bab Agnaou 1.1 km
- Jamaa el Fna 1.2 km
- Saadian Tombs 1.3 km
- Place du 16 Novembre 1.4 km
|Marrakesh Menara||3.7 km|