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New Pola Hotel

Khaled Ibn-Elwaleed Street, Luxor, Egypt
+20 952 365 081

rate per night


based on 289 reviews
New Pola Hotel - Luxor, Egypt
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+20 952 365 081

Good to know

Distance to city centre 1.2 km
Location rating 8.7
Nearest airport Luxor
Distance to airport 7.6 km


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Show reviews that mention

balcony view in 22 reviews
balcony view good in 16 reviews
booking mail in 2 reviews
breakfast was good in 28 reviews
cutlery and plates in 3 reviews
friendly staff in 24 reviews
great location in 28 reviews
hot water for shower in 17 reviews
location walking distance in 18 reviews
luxor in 5 reviews
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obtained in 3 reviews
room was clean in 36 reviews
service was good in 10 reviews
staff was friendly in 22 reviews
swimming pool in 18 reviews
tall trees in 3 reviews
tv is not working in 10 reviews
walking distance in 8 reviews
  • Okay
    Aug 2019

    I stayed on the 6th floor Wich was very nice

    All the lights are turned off so the reception and hallways are very dark and don't feel welcoming. There were dirty towels laying on the ground in my bathroom when I arrived. Shower was cold but for me it was okey. Only low water pressure so you need some time :) I arrived at around 7.30pm and asked the reception where I could eat something. I didn't get an answer. So I went outside and the only thing I could find for a to go meal was kfc. Then I asked about the ferry schedule because I wanted to go to the West Bank the next day. He didn't want to tell me anything and startet to write on his paper that I wanted to book a private taxi from them to the West Bank for 150, without asking anything. He said it was the only way to get there, while I kept saying I wanted to take the ferry (which is around 1egp.) The next day another guy did the same and he tried to push me to do another tour because " it was not okey to go by myself" It felt kinda annoying and not respectfull because they didn't accept what I wanted while I said it like 5 times, and they didn't give me any information I asked for. The next day I checked out and these receptionists where very kind. Not any problems

  • Excellent
    Jun 2019

    We really enjoyed our stay at New Pola. My husband and I actually stayed three separate times during our time in Egypt because of the value for money and reliable comfort this place offers. We actually booked the Standard Room with Garden View initially but the staff surprised us when we arrived by upgrading us to Nile View for no extra charge. We later stayed in the Standard Room with Garden View and the Standard Room with City View. The rooms are essentially identical, except for the view from the balcony. The Garden View balcony was quieter and City View balcony faces the Nile but the view is blocked by the trees across the street. The rooms were spacious and well-lit with very comfortable beds. The air conditioning and mini-fridges worked well in all rooms. We had lots of luggage and there was plenty of space for it as well as a folding luggage stand. The view of the Nile river from the Nile View balcony was incredible. There were two chairs and a table in each balcony. The rooftop terrace is spacious with a pool and lounge chairs on the first tier. The view of the city and Nile is unobstructed from the terrace. We saw some incredible sunsets over the Nile. The pool was relatively clean. The morning staff were very friendly and attentive. The breakfast costs 20 EGP and consists of bread, jam, cheese, yogurt, an omelette, and tea or coffee. The hotel sells bottled water and beer for better prices than you will find even in other low-cost hotels. (Egyptian) Stella was 30 EGP which is the best price we found in Luxor.

    We only have a few small negative comments about this place. We stayed during the slow season/Ramadan and both the upstairs and downstairs restaurants were closed. However, the hotel allowed us to order food to be delivered at the hotel. The umbrellas around the pool are hard to put up. The terrace/pool area was closed and locked nightly around 7:00PM which was disappointing. There's no kettle in the room and a cup of hot water costs ~10 EGP. The hot water did not work well in the Nile View and Garden View rooms we stayed in. The wifi only worked in the lobby. Overall, the positives far outweigh the negatives which is why we chose to keep coming back.

  • Good
    Apr 2019

    The staff are very helpful and friendly. The location is very good and you can see the Nile The room is clean

    The hot water does not work properly The breakfast cost, is extremely exaggerated for the value, better go have a decent breakfast outside. The cleanliness of the restaurant utensils need more care

  • Good
    Apr 2019

    The bed is comfy !! I just use the room to sleep before go to the airport but the installation is like terror movie

  • Good
    Apr 2019

    1. They provided very early check-in at no extra cost. 2. The view was amazing from my room and that too at a very reasonable rate. 3. The receptionist was very nice and friendly.

    1. Breakfast, I felt as if it was a day or two old. 2. As soon as we reached the hotel, one guy out of nowhere greeted me, I thought he was from the hotel and started pitching me the cost for seeing whole Luxor at a cost of 250$. He stayed there until I asked the hotel reception about my room. The hotel reception too, didn't knew the guy as they asked me if I know him from the start. 3. I asked the hotel reception if they can arrange a tour and the guy who worked their said he was the hotel tour guide and he can provide the tour in 200$. When I told him that it was way too much and I will let him know after some time he stood their for like 5 mins looking at my face. 4. When the hotel guy found that I have booked the other guy at a very lower price he started negotiating with me and came to 150$ for the tour. 5. The phone does not work, so if you ask them, they will provide you a number and will ask you to call them from your local phone number.

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With a stay at New Pola hotel in Luxor, you'll be within a 5-minute drive of Luxor Temple and Karnak. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).



Free parking
Free airport shuttle
Free Wi-Fi
Pet friendly

6.9 Good

based on 289 reviews









Things to know

  • Wonderful sightseeing
  • Friendly service

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Policies vary by room type and provider.


Free Wi-Fi
Disabled access
Gift shop
Laundry service
Room service
Outdoor pool
24-hour front desk
Airport Shuttle (Surcharge)
Storage available
Non-smoking rooms available
Laundry facilities


New Pola Hotel - Luxor - Building All photos (38)
New Pola Hotel - Luxor - Balcony Balcony (7)
New Pola Hotel - Luxor - Bathroom Bathroom (3)
New Pola Hotel - Luxor - Bedroom Bedroom (6)
New Pola Hotel - Luxor - Buffet Buffet (1)


Most popular landmarks

  • Luxor Temple 1.2 km
  • Luxor Museum 2.2 km
  • Karnak 3.9 km
  • Colossi of Memnon 4 km
  • Medinet Habu 4.6 km
  • Ramesseum 4.7 km

Luxor travel guide

Learn about Luxor on KAYAK

Getting Around

Luxor 7.6 km
Sohag Intl 114.8 km

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