New Pola Hotel

We really enjoyed our stay at New Pola. My husband and I actually stayed three separate times during our time in Egypt because of the value for money and reliable comfort this place offers. We actually booked the Standard Room with Garden View initially but the staff surprised us when we arrived by upgrading us to Nile View for no extra charge. We later stayed in the Standard Room with Garden View and the Standard Room with City View. The rooms are essentially identical, except for the view from the balcony. The Garden View balcony was quieter and City View balcony faces the Nile but the view is blocked by the trees across the street. The rooms were spacious and well-lit with very comfortable beds. The air conditioning and mini-fridges worked well in all rooms. We had lots of luggage and there was plenty of space for it as well as a folding luggage stand. The view of the Nile river from the Nile View balcony was incredible. There were two chairs and a table in each balcony. The rooftop terrace is spacious with a pool and lounge chairs on the first tier. The view of the city and Nile is unobstructed from the terrace. We saw some incredible sunsets over the Nile. The pool was relatively clean. The morning staff were very friendly and attentive. The breakfast costs 20 EGP and consists of bread, jam, cheese, yogurt, an omelette, and tea or coffee. The hotel sells bottled water and beer for better prices than you will find even in other low-cost hotels. (Egyptian) Stella was 30 EGP which is the best price we found in Luxor.

We only have a few small negative comments about this place. We stayed during the slow season/Ramadan and both the upstairs and downstairs restaurants were closed. However, the hotel allowed us to order food to be delivered at the hotel. The umbrellas around the pool are hard to put up. The terrace/pool area was closed and locked nightly around 7:00PM which was disappointing. There's no kettle in the room and a cup of hot water costs ~10 EGP. The hot water did not work well in the Nile View and Garden View rooms we stayed in. The wifi only worked in the lobby. Overall, the positives far outweigh the negatives which is why we chose to keep coming back.