Once you are ready to return your car, head to the car rental counter. The handover process for car rental at Longview East Texas Regional Airport is simple, it's just a matter of signing the rental agreement to verify that you've returned your car in good condition. To avoid any problems with your itinerary, it is important that you return your vehicle on time. If for some reason there are delays in returning the car or you have gone over the allotted mileage, be sure to make a reservation before dropping off your rented vehicle at East Texas Regional Airport so as not to impose any additional charges.
Documents required to rent a car at East Texas Regional Airport include a valid driver's license and passport, with photocopies. You will also be required to have a photo ID that proves the renter is 18 years old or older. Other countries have different requirements, so be sure to check if your country needs any additional documentation. It’s recommended to have an International Driver’s License on hand. Some car rental companies may also ask for a credit card in order to charge any damages.
The car rental center is located at the lower level of the airport. This location is easily accessible from the airport's terminal. You can access it from the airport's parking garage. Alternatively, you can also take the escalator to its location. The center stands out with its blue and yellow facade. The counters are conveniently located near the entrance.
The amenities at East Texas Regional Airport rental car center include a baby changing room, vending machines for drinks and snacks, ATM machine (US dollars only), and luggage carts. It also has spacious restrooms and a designated smoking area. The parking area is located in an underground level with self-parking. Other client-friendly services are the free shuttle service to the terminal and rental car pick-up.
Car rental companies that offer shuttle or pick-up services from Longview East Texas Regional airport to off-airport locations include Avis, and Budget.
Pros:Good clean fast service
Pros:small airports, easy rents process
8.0 Very Good
Pros:Size and price.
Cons:Traveling extra miles because there is no Budget rental in Tyler, TX.
Pros:Relatively new car.
Cons:The car was dirty on inside and outside.
8.0 Very Good
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Pros:Helpful, professional staff. Easy pick up and drop off. We upgraded from minivan to Yukon XL and it made our trip so much more comfortable.
Cons:Clean your cars interiors to a minimum acceptable level.
Pros:Longview staff excellent and helpful, car was in terrible mechanical shape, and left driver stranded alone on a dark stormy highway for hours, undriveable. No roadside assistance given. Later, car locked itself while running with keys in ignition, locksmith finally found by a relative, car unlocked and driver charged $120...These issues happened in the Leesville area, over the weekend, and the Leesville office refused to help her. She ended up having to pay 544.00 for repairs to the rental in order to be able to drive safely back to Texas.
Cons:Roadside assistance...and emergency assistance services for mechanical breakdown...
Pros:Staff was very clear about directions with the car use and drop off, pick up and drop off were easy.
Cons:This Enterprise seemed understaffed both at pickup and drop off, phones ringing and people waiting in line. The staff were efficient but I think they could use more people on the floor to help customers more quickly.
Cons:Made a reservation online to be picked up at 8. Got there at 8 and they told me they were pit of vehicles. Very unprofessional enterprise.
Pros:Upon arrival, found out we received a free upgrade due to no 'economy' cars being on the lot. Perfect! Ross, our agent, was very friendly, asked if we had any questions or concerns & even got my husband to put the extra 'insurance' on the car just in case. Very friendly & fast service for sure!
Cons:Nothing. All was good.
Cons:Had a vehicle they told me they did not have one after they showed one online
Pros:Pick up and drop off was simple and quick
Cons:The car was def not cleaned on the outside, the inside was mostly clean but a few spots could be seen.
Pros:The staff at the longview location was great. Very nice.
Cons:The longview location is dirty and off putting. Will never rent from there again. The car itself was just ok. We used it for a cross country road trip and it was pretty uncomfortable. We found a precious passengers lease agreement in the glove box, so not a very thorough clean. The fees that Hertz charges is absurd. I typically use Enterprise but Hertz was cheaper for this specific trip. Won’t make that mistake again. Too many hidden fees. $6.95 per toll fee on top of the toll itself....Enterprise charges no extra fee. $9.99 per gallon for gas is absurd. Enterprise something like $3 per gallon. Get it together, Hertz.
Pros:Nothing no one was willimg to accept responsibility you rented me a car online that didn't exist
Cons:helped me to find a car that day
8.0 Very Good
Pros:The staff was unfriendly trying to over sell me insurance that I didn't need because I'm fully covered by my Visa premier insurance
Pros:Price, ease of pickup and drop off.
Cons:Car was dirty inside and out. Some weird sticker residue on all the doors. Looks like a drink exploded inside the car. On headliner, steering wheel buttons were sticky and difficult to push.
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