Good to know
|Distance to city centre||4.7 km|
|Nearest airport||London Heathrow|
|Distance to airport||19.1 km|
|"I'd definitely recommend the hotel!."||(in 98 reviews)|
|"Very close to underground station"||(in 124 reviews)|
|"Very helpful staff, great location"||(in 242 reviews)|
Time of year
Show reviews that mention
|central london||in 61 reviews|
|close to hyde||in 13 reviews|
|continental breakfast||in 307 reviews|
|friendly staff||in 245 reviews|
|great hotel||in 152 reviews|
|great location||in 360 reviews|
|hyde park||in 67 reviews|
|room too hot||in 14 reviews|
|shops and restaurants||in 51 reviews|
|small room||in 361 reviews|
|tube stations||in 207 reviews|
|value for money||in 101 reviews|
|walking distance||in 19 reviews|
Mary and her entire team made this stay a pleasant surprise. Mary herself, the team in the reception, the charming italian guy in the bar, the nice girls in the breakfast room - everyone is just so nice and provides excellent service. Rooms are recently refurbished and are nice and clean. On top of that, hotel is situated very close to Hyde park and tube stations, but still in a quiet area. I can only recommend, Hotel Phoenix and Mary and her team :-)
The poached eggs for breakfast could have been better. When paying extra for these, they should be perfect poached. When ordering extras for breakfast, you must expect waiting time during "breakfast rushour".
The location of the hotel was perfect! The hotel itself is really nice. I have been travelling for over 3 months and having this secure hotel was a great way to finish my journey.
The walls were quite thin and unfortunately during my stay it was loud outside; lucky for me though I am a deep sleeper
Everything was great afterall, but as bed is soo big, there’s not a much room/space around it! :)) Good breakfast included. Staff was great as well!
This was my fourth visit. Everything is perfect there including staff, breakfast, location, fresh flowers in the lobby.
Friendly staff good breakfast .Good location near tube
Located in London (London City Centre), Phoenix Hotel is within a 15-minute walk of Kensington Gardens and Kensington Palace. Featured amenities include a computer station, complimentary newspapers in the lobby, and a 24-hour front desk.
based on 3,024 reviews
Things to know
- Clean rooms
- Close to public transport
- Friendly service
Policies vary by room type and provider.
Reviews about Phoenix Hotel
Most popular landmarks
- Hyde Park 1.4 km
- Science Museum 2 km
- Natural History Museum 2.1 km
- Victoria and Albert Museum 2.2 km
- Buckingham Palace 3.6 km
- St James's Palace 3.7 km
|London City||16.6 km|
|London Heathrow||19.1 km|
|London Shepherds Bush||2.2 km|