The Racquet Club

The lady that checked us in was smiley and polite. The bathroom was a great size with a roll top bath. At the top of the hotel their were squash courts, which were cool and maybe a USP (if I actually played squash- but I am sure a lot of business people would before/ after work) The reason I booked this hotel was Its excellent location and proximity to the main attractions in Liverpool, but more importantly the HM Passport office. ( It was literally a 5 minute walk) If you come out of this hotel and turn right and then left there is a lovely Italian restaurant called Trattoria ( I think was the name) OMG they did home made pasta and risotto ( delicious)

Upon arriving at the hotel we waited for roughly 10 minutes at the reception desk before I walked around to try and find someone. When I did find someone, she was polite and friendly and asked me to wait at reception and she would be with us shortly. I could see she had her hands full in the bar area behind the reception. Once we checked in I asked about room service ( they do not provide any) so she pointed in two directions and said tapas or food outlets. We set our bags down in the room and headed back out for dinner. As we were leaving another lady at reception appeared asking us to leave our key when we go out. She was in an office and asked us to leave the key at the reception desk. ( this didn't seem very safe having just dropped all our belongings in the room and the key would just sit there for anyone to grab as they passed) We went out for dinner and on our return we were greeted by a large group of men at the door smoking and what seemed like a party happening inside ( Loud music was playing) The receptionist asked us to remind her what room we were in. I said and she just handed the key ( no questions asked) When we got into the room the loud music prevented us for having a good night sleep. The WIFI was non existent and the room was very stuffy ( We were able to only open one window in the bathroom and one in the bedroom) In the morning we both had a shower and went to make a cup of tea. Well this didn't work out as there was a black dirt/ mould in the bottom of the kettle which neither of us wanted to drink from. The breakfast was not available so we went to the Hilton down the road ( it was only £14 for their buffet breakfast- really nice) Needless to say If it was cheaper for the room £30-£35 I would have almost expected this standard. For the £60 I paid, I would of had a much better experience elsewhere. I was super disappointed.