Newly renovated. Such spacious nice rooms and comfy beds. We will definitely stay here again.
It was very clean and everyone we very nice and helpful!
Spacious room, breakfast, friendly staff, clean
IT was not luxury by any means, but it was acceptable and clean. The staff was very accomodating, we appreciated that.
If it were my hotel I would clean up the grout in the tile area which is such an easy fix, cracks are starting to show mold. The location was strange and hard to get to, thankfully GPS is around. ;) Of course, I realize there is nothing you can do about that.
The AC is super cold.
If you are looking for a place to crash and do not care about literally any amenities, this is fine. It's extremely dated in every detail. (Think 30 Inch box TV, shower with the heat lamp, 70's décor). I would not personally stay here again but it was definitely at least a bed to sleep in.
Ease of check-in and check-out. Value for the money.
The location was very convenient
Ordered a non smoking double bed room.. And was given a smoking king size bed room... They did change it to what I ordered ...and the remote for the TV didn't work... They replaced the batteries... But it still didn't work..we gave up on it
The new smoke-free Comfort Inn & Suites Knoxville West is located directly across from West Town Mall. We are centrally located off Interstate 40 with convenient access to local attractions such as the University of Tennessee, Knoxville Zoo, Knoxville Convention Center, Dollywood and the Great Smoky Mountains. Amenities include a state-of-the-art fitness center, seasonal outdoor pool and free hot breakfast. Our spacious guest rooms include microwaves, refrigerators, single serve coffee makers and 43-inch TVs. Earn rewards with every stay with our Choice Privileges Rewards program. No Pets Allowed.
Based on 896 reviews
Value for money
Policies vary by room type and provider.