|"The room was AMAZING AND VERY CLEAN!"||(in 28 reviews)|
|"Great and helpful staff."||(in 31 reviews)|
|"The breakfast way exceeded expectations!"||(in 35 reviews)|
|"Had bed bugs!"||(in 6 reviews)|
|"Right off the highway."||(in 2 reviews)|
|"Ceiling over hot tub cracked and breaking off"||(in 4 reviews)|
|staff was very friendly||in 80 reviews|
|room were clean||in 79 reviews|
|great breakfast||in 77 reviews|
|bed and pillows||in 43 reviews|
|great location||in 33 reviews|
|nice hotel||in 31 reviews|
|free parking||in 19 reviews|
|hot tub||in 16 reviews|
|holiday inn||in 14 reviews|
|hot water||in 11 reviews|
|close to interstate||in 7 reviews|
|charged to my credit card||in 6 reviews|
|easy access||in 6 reviews|
|king suite||in 6 reviews|
|knoxville||in 4 reviews|
|stiff and rough||in 4 reviews|
|dropping our daughter||in 3 reviews|
|medical procedure||in 3 reviews|
|two nights||in 2 reviews|
Staff was very helpful.
Shower rods falling down. AC not working well, very humid in room and halls. Refrigerators turned off. Many normal breakfast items were missing.
Good enough stay but the highway is loud
The actual room, lobby, bed, and layout are as good as many others in this same price range. The parking is adequate and the staff was friendly and helpful.
They didn’t have anyway to plug in USB devices into either a lamp or a base unit which is common in many hotels of this similar type. The location is both great for acces to the highway and frustrating because of the noise from it. The actual entrance from the road is also fairly congested most of the time and can be difficult to get into.
Late night stop
The hotel was very clean and conveniently located right off the highway. Check in and out was easy and breakfast had a good selection.
The newest addition to the Heart of Knoxville,is the Holiday Inn Express Hotel & Suites Knoxville West at Papermill! We are conveniently located to I-75/ I-40 at Exit 383, just a short drive to Downtown Knoxville, the University of Tennessee campus, Knoxville Convention Center, West Town Mall and Turkey Creek Shopping. With our World Class Service and many Knoxville Businesses, Restaurants, Shopping and Attractions minutes from our front door, you'll discover why our guests have selected us as their Preferred Hotel in Knoxville! This state-of-the-art Hotel features special in room amenities such as free high speed Internet access, Microwave and Refrigerator, 47" Flat Panel HDTVand Free Local Calls. Whether you are staying with us for Business or Pleasure, take time to relax and enjoy our indoor heated swimming pool, business center, wireless Internet access in all public areas and fitness center. Points of Interest Companies:Pilot Corp, Flying J, Team Health & Bush Bros Universities:University of Tennessee, Pellissippi State & Knoxville College Hospitals:UT Medical, Fort Sanders, Parkwest & Mercy Health Partners Local Attractions:West Town Mall, Thompson-Boling Arena, Neyland Stadium, Knoxville Civic Coliseum, Regal Cinemas, Knoxville Zoo, Women's Basketball Hall of Fame, Three Rivers Rambler, Bijou Theatre, Tennessee Theater, Ijams Nature Center & Zuma Fun Center.
IHG Hotels & Resorts
based on 171 reviews
Policies vary by room type and provider.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill is located at 6324 Papermill Drive, 8.4 km from the centre of Knoxville. West Town Mall is the closest landmark to Holiday Inn Express Hotel & Suites Knoxville West -Papermill.
Check-in time is 15:00 and check-out time is 11:00 at Holiday Inn Express Hotel & Suites Knoxville West -Papermill.
Yes, Holiday Inn Express Hotel & Suites Knoxville West -Papermill offers free Wi-Fi.
Yes, Holiday Inn Express Hotel & Suites Knoxville West -Papermill offers free parking.
No, Holiday Inn Express Hotel & Suites Knoxville West -Papermill does not offer free airport shuttle service.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill is 14.6 km from Knoxville McGhee Tyson. Holiday Inn Express Hotel & Suites Knoxville West -Papermill is 143.9 km from Asheville Regional.
Yes, Holiday Inn Express Hotel & Suites Knoxville West -Papermill has a pool on-site.
Holiday Inn Express Hotel & Suites Knoxville West -Papermill has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.