Hilton Knoxville

4 stars
7.9
Good
based on 862 reviews
862 reviews
501 West Church Avenue, Knoxville, TN 37902-2591, United States
501 West Church Avenue, Knoxville, TN
+1 865 523 2300
Mon 5/10
-
Tue 6/10
2 guests, 1 room
Deals from
$182
/Cheapest rate per night
Room type
Provider
Nightly total
Double room, 2 double beds
$182
Queen room, bed type unknown
$182
Standard Room, bed type unknown
$191
41 more Hilton Knoxville deals
41 more Hilton Knoxville deals
Patio
Lobby
Outdoor view
Living room
Room amenity
Bedroom
Lounge
Restaurant
Bar
Other
Pool
Lounge
Bedroom
Conference room
Lobby
Living room
Conference room
Bedroom
Restaurant
Restaurant
Restaurant
Living room
Restaurant
Outdoor view
Banquet hall
Conference room
Bedroom
Banquet hall
Building
Restaurant
Building
Gym
Conference room
Dining room
Bedroom
Room amenity
Bathroom
Gym
Bathroom
Gym
Bathroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Hilton Knoxville is set in Knoxville and is within a short walk of local attractions, such as Three Rivers Rambler and Gay Street. Just a short stroll from the East Tennessee History Center, it offers contemporary rooms equipped with a refrigerator.

Hilton Hotel Knoxville has recently undergone refurbishment and features an outdoor pool, an express check-in and check-out feature and valet parking. Welcoming and helpful staff are available 24 hours a day.

There are 317 modern rooms at Hilton Knoxville, each offering all the essentials to ensure a comfortable stay.

Knoxville Hilton has its own on-site restaurant, perfect for guests wishing to eat in. Alternatively, there are a choice of other dining options in the surrounding area. For guests with day trips planned, the hotel offers packed lunches if required.

Hilton Knoxville is close to the area's well-known tourist attractions, including L&N Station, which is a short walk away. Neyland Stadium is a quick drive away.

7.9
Good
862 reviews

Latest deals for Hilton Knoxville

Mon 5/10
-
Tue 6/10
Double room, 2 double beds
$182
nightly with fees
King room, 1 king bed
$300
nightly with fees
Queen room, bed type unknown
$182
nightly with fees
King room, 1 king bed
$201
nightly with fees
Superior room, 1 king bed
$349
nightly with fees
Standard Room, bed type unknown
$191
nightly with fees
Queen room, 2 queen beds
$261
nightly with fees
King room, 1 sofa bed
$344
nightly with fees
King room, 1 sofa bed
$215
nightly with fees
Standard Room, 1 king bed
$276
nightly with fees
Queen room, 2 queen beds
$339
nightly with fees
Executive room, 1 king bed
$224
nightly with fees
Superior room, 1 king bed
$253
nightly with fees
King room, 1 king bed
$274
nightly with fees
Standard Room, bed type unknown
$236
nightly with fees
Queen room, 2 queen beds
$288
nightly with fees
King room, 1 sofa bed
$323
nightly with fees
King room, 1 king bed
$243
nightly with fees
Queen room, 2 queen beds
$276
nightly with fees
Standard Room, bed type unknown
$281
nightly with fees
Queen room, 2 queen beds
$291
nightly with fees
King room, 1 king bed
$449
nightly with fees
Superior room, 2 queen beds
$550
nightly with fees
Superior room, 2 queen beds
$324
nightly with fees
King room, 2 king beds
$495
nightly with fees
Queen room, 2 queen beds
$1,170
nightly with fees
Queen room, 2 queen beds
$335
nightly with fees
King room, bed type unknown
$358
nightly with fees
Queen room, 2 queen beds
$353
nightly with fees
Superior room, 2 queen beds
$366
nightly with fees
King room, 2 king beds
$1,080
nightly with fees
King room, 1 sofa bed
$367
nightly with fees
Queen room, 2 queen beds
$374
nightly with fees
Superior room, 2 queen beds
$659
nightly with fees
King room, 1 king bed
$1,407
nightly with fees
Luxury Room, 1 king bed
$2,707
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hilton Knoxville

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Reviews of Hilton Knoxville

7.9
Good
862 verified ratings
Wonderful
445
Very good
128
Good
115
Okay
47
Fair
44
Mediocre
30
Poor
53

Summary of reviews

Guests say
Guests consistently praised the hotel's convenient location, with many appreciating its proximity to downtown and local attractions. Several reviewers also complimented the friendliness of the staff. However, there were frequent complaints about parking, including unclear instructions, high costs, and lack of transparency. Service issues were also noted, with reports of unhelpful or dishonest staff and problems during check-in or with billing. Some guests found the beds uncomfortable, and a few were disappointed by the pool being closed or unavailable.
AI-generated from customer reviews
Location9.5 out of 10
Bed Comfort3 out of 10
Service1.5 out of 10
Parking1 out of 10
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All reviews

2.0
Poor
Timothy, Apr 2021
Cons (-) I stayed for three nights, on the 14th floor. I did not have hot water for any of the days, my ac unit would cut in and out, and the television would stop working around midnight every night due to poor connection. The fire alarm was set off by an employee smoking at 8:30 am. I also found a soiled towel under my bed while I was collecting my things upon check out.
8.0
Very good
Chad, Jan 2021
Pros (+) Staff was extremely friendly and food was great.
Cons (-) Bar staff could use some help pouring more than draft beer and shots. Great thing is you are just a few blocks from Market Square or Old City.
2.0
Poor
Sydney, Jan 2020
Cons (-) We went to check in and was told that our payment was declined and we had to go to a different hotel.
9.7
Wonderful
Anonymous, Aug 2019
Cons (-) Free WiFi
7.1
Good
Ed, Jan 2018
Pros (+) Location, price and value make the Hilton Knoxville a good choice.
Cons (-) Why does the hotel only operate 1 elevator even there are consistently lines in the lobby waiting on elevator service?
7.4
Good
Anonymous, Dec 2017
Cons (-) Our feet hung off the edge of the “king-sized” bed. I’m not sure how this was possible, considering I’m 5’5” and our bed at home (a queen) is perfectly accommodating. Disappointing.
2.0
Poor
J, Aug 2017
Cons (-) Overbooking policy, which resulted in cancellation of our confirmed reservation.
2.5
Poor
Anonymous, Jul 2017
Pros (+) They had a Starbucks in the building.
Cons (-) The office chair in the room looked like a dog chewed the stuffing out of it, the shower curtain was moldy, the shower wall had stains on it from where it had been moldy and had water damage, the bathroom fan didn't work, and the shower head was broken. I might as well have stayed in a Red Roof Inn.
10
Wonderful
Anonymous, Dec 2016
Pros (+) The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice.
Cons (-) I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.

Location

501 West Church Avenue, Knoxville, TN 37902-2591

What's nearby

  • Medical Arts Building193 m
  • East Tennessee Historical Society214 m
  • Tennessee Theatre250 m
  • Bijou Theatre255 m
  • First Baptist Church262 m
  • Knox County Courthouse300 m
  • Sunsphere Tower345 m
  • Gay Street348 m
  • Market Square377 m
  • Andrew Johnson Building379 m
  • L&N Station0.5 km
  • Knoxville Riverboat Company0.6 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Hilton Knoxville

Which month has the cheapest rates at Hilton Knoxville?

The cheapest month to stay at Hilton Knoxville is December, with an average nightly rate of $221. The most expensive month is September at $681 per night.

What is the cheapest day to book Hilton Knoxville?

The cheapest day to book Hilton Knoxville is Tuesday, with an average nightly rate of $285. The most expensive day is Friday at $1,397 per night.

How far in advance should you book Hilton Knoxville?

To get the best price at Hilton Knoxville, book around 6 weeks in advance. This could save you approximately 53% compared to booking last minute.

FAQs when booking at Hilton Knoxville

  • Where is Hilton Knoxville located?

    Hilton Knoxville is located at 501 West Church Avenue in Downtown, 0.2 km from the centre of Knoxville. Medical Arts Building is the closest landmark to Hilton Knoxville.

  • When is check-in time and check-out time at Hilton Knoxville?

    Check-in time is 16:00 and check-out time is 11:00 at Hilton Knoxville.

  • Does Hilton Knoxville offer free Wi-Fi?

    Yes, Hilton Knoxville offers free Wi-Fi.

  • How far is Hilton Knoxville from the airport?

    Hilton Knoxville is 18.5 km from Knoxville McGhee Tyson. Hilton Knoxville is 137.6 km from Asheville Regional.

  • Does Hilton Knoxville have a pool?

    Yes, Hilton Knoxville has a pool on-site.

  • How does KAYAK find such great Hilton Knoxville hotel deals?

    KAYAK scours the web for all room deals available at Hilton Knoxville in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Knoxville and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Knoxville.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
8.6 Excellent (7 reviews)0.04 kmFitness centre$288+
3-star hotel
The Oliver Hotel9.4 Excellent (170 reviews)0.23 kmRestaurant, Bar/Lounge, Free Wi-Fi$286+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (350 reviews)0.27 kmOutdoor pool, Fitness centre, Restaurant$427+
4-star hotel
Marriott Knoxville Downtown8.3 Excellent (229 reviews)0.28 kmFitness centre, Restaurant, Bar/Lounge$249+

Cheapest

See cheapest stays in Knoxville
4-star hotel
Marriott Knoxville Downtown8.3 Excellent (229 reviews)0.28 kmFitness centre, Restaurant, Bar/Lounge$249+
3-star hotel
Crowne Plaza Knoxville Downtown University By IHG8.9 Excellent (1,348 reviews)0.49 kmIndoor pool, Fitness centre, Restaurant$254+
3-star hotel
Hampton Inn & Suites Knoxville-Downtown8.5 Excellent (766 reviews)0.28 kmIndoor pool, Fitness centre, Room service$263+
3-star hotel
Cumberland House Knoxville Tapestry Collection by Hilton8.6 Excellent (398 reviews)0.61 kmFitness centre, Restaurant, Bar/Lounge$283+

Most recommended

See most recommended stays in Knoxville
3-star hotel
The Oliver Hotel9.4 Excellent (170 reviews)0.23 kmRestaurant, Bar/Lounge, Free Wi-Fi$286+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (350 reviews)0.27 kmOutdoor pool, Fitness centre, Restaurant$427+
4-star hotel
The Tennessean Hotel9.2 Excellent (537 reviews)0.29 kmFitness centre, Restaurant, Bar/Lounge$313+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9.2 Excellent (67 reviews)0.3 kmFitness centre, Free Wi-Fi, Tea/coffee maker$288+

Good to know

Distance to city centre

Nearest airport

Distance to airport

0.2 km
Knoxville McGhee Tyson
18.5 km

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