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Crowne Plaza Knoxville Downtown University

9.0
Excellent

Based on 1,159 reviews
 
401 West Summit Hill Drive, Knoxville, TN 37902, United States
  +1 865 522 2600
Crowne Plaza Knoxville Downtown University - Knoxville, TN, United States
Check-in
Check-out
Compare vs KAYAK |
Booking.com $173
Priceline $176
InterContinental $185
Booking.com
per night
Priceline
per night
InterContinental
per night

Rooms

Check-in
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King rooms

$252+

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Bed type
Provider
Nightly Base Price
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King bed
$252 per night
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Unknown
$364 per night
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King bed
$456 per night

Queen rooms

$277+

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Bed type
Provider
Nightly Base Price
IMAGE
Sofa bed
$277 per night
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Queen bed
$283 per night
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Queen bed
$284 per night
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Queen bed
$286 per night

Executive rooms

$471+

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Bed type
Provider
Nightly Base Price
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King bed
$471 per night

Leisure rooms

$268+

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Bed type
Provider
Nightly Base Price
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Double bed
$268 per night
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Double bed
$294 per night

Double rooms

$173+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Double bed
$173 per night
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Double bed
$176 per night
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Double bed
$190 per night
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Double bed
$192 per night
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Double bed
$199 per night
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Double bed
$199 per night
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Double bed
$206 per night
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Double bed
$207 per night
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Double bed
$208 per night
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Double bed
$214 per night
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Double bed
$219 per night
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Double bed
$225 per night
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Double bed
$294 per night

Reviews

Pros

Cons

Traveller rating

238
58
19
9
4

Time of year

Traveller type

Show reviews that mention

+
knoxville
market square
room service
location is great
nice hotel
breakfast included
parking should be free
walking distance to downtown
friendly staff
shops and restaurants
clean and nice
day for parking
great parking
pool was closed
fridge or microwave
room was clean
  • Okay
    Jan 2018
    5.1

    We always stay at Crowne Plaza when we travel..but.

    They allowed me to check in a couple of hours early...

    The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....

  • Excellent
    Jul 2017
    10.0

    Front desk staff was the best I have experienced in a long while.

    Proximity to downtown business, restaurants and entertainment.

  • Okay
    Jan 2017
    5.4

    Horrible food and service

    When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my husband who has life threatening food allergies. I would not have trusted this uneducated staff to properly ensure that his food was safe. I ordered instead from room service. The options were not impressive but I opted for pizza. I asked for "light cheese". It was repeated back to me correctly. I received a pizza with extra cheese and no sauce. I ended up ordering delivery food from outside the restaurant in order to get an edible meal. That was made difficult by a horrible WiFi in the room. It crashed 3 times in the course of my order. I won't be back.

  • Okay
    Dec 2015
    5.4

    Do not accept a room on the 7th floor!

    We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!

  • Good
    Nov 2015
    7.7

    Food in restaurant was sub par

  • Good
    Jan 2015
    8.0

    Comfortable!

  • Good
    Jan 2015
    8.0

    Need microwave frig in room

    Beds very soft, pillows very nice

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About

Overview

Welcome to One of the Top Hotels in Knoxville, TNKnoxville, home of the University of Tennessee Volunteers and the 1982 World's Fair, is a beautiful city nestled on the banks of the Tennessee River and home to endless sights and treats. You can make your trip even more memorable by staying at one of the best hotels in Knoxville, TN.Whether you want lodging near the Knoxville, TN convention center or you need to host an event, the Crowne Plaza® Knoxville hotel can deliver. We have more than 15,000 sq ft of event space and special perks like a Crowne Meetings Director and Herman Miller Caper chairs, we're considered "The Place to Meet." We're also conveniently near companies such as Tennessee Valley Authority and Brunswick.If you're planning a Knoxville, Tennessee vacation, our hotel's location makes it easy to visit the sights. We're near the beautiful campus of the University of Tennessee, as well as Sunsphere Tower from the 1982 World's Fair. Being within walking distance of other attractions like Market Square, Old City and the Tennessee Theatre is a great perk of lodging in downtown Knoxville, TN.No matter what brings you to our city, we're sure that you'll have a great time. Our amenities, including a 3,000-sq-ft Fitness Center, an indoor pool, Mahogany's Restaurant and the Crowne Plaza Sleep Advantage® Program, are there to ensure that. Come stay at one of the best Knoxville, Tennessee hotels!

InterContinental

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

Based on 1,159 reviews

9.6

Wellness Area

9.4

Service

7.9

Room

5.3

Comfort

Things to know

  • Clean rooms
  • Friendly service
  • Great shopping

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Increased accessibility
ATM on-site
Business centre
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
EV charging station
Lift
Concierge service
Hairdryer
Parking (surcharge)

Location

Most popular landmarks

  • Market Square 113 m
  • East Tennessee Historical Society 387 m
  • Tennessee Theatre 399 m
  • Knoxville Museum of Art 0.7 km
  • Knoxville Civic Auditorium and Coliseum 0.8 km
  • World's Fair Park 0.8 km

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