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Crowne Plaza Knoxville Downtown University
3 stars

Crowne Plaza Knoxville Downtown University

401 West Summit Hill Drive, Knoxville, TN 37902, United States
Knoxville, TN
See location+1 865 522 2600
From
$206
Cheapest

rate per night

8.9
Very good
based on 1242 reviews
1,242 reviews
Room type
Provider
Nightly total
Standard Room
$206
Double room
$235
Queen room
$271
44 more Crowne Plaza Knoxville Downtown University deals
44 more Crowne Plaza Knoxville Downtown University deals

Photos of Crowne Plaza Knoxville Downtown University

Overview

Experience the best of Knoxville at pet-friendly Crowne Plaza Knoxville Downtown University hotel. Located just one mile from the University of Tennessee, we offer exceptional service and modern amenities. Stay connected with free Wi-Fi, keep up with your fitness routine in our expansive fitness center, or relax by our indoor pool. Explore nearby attractions like Neyland Stadium, Market Square, Old City, and historic Gay Street. Don’t miss a visit to the Tennessee Theatre or the Knoxville Museum of Art. Whether you're here for business or leisure, over 15,000 of sophisticated meeting spaces with 10 distinct spaces and spacious guest rooms with premium linens ensure a comfortable stay. Plus, we’re just a short distance from Cemex, making us your perfect gateway to all things Knoxville.
8.9
Very good rating
Based on 1,242 verified guest reviews

Latest deals for Crowne Plaza Knoxville Downtown University

mar 15/7
mer 16/7
Standard Room
1 queen bed
$206
1 queen bed
$221
bed type unknown
$245
Queen room
1 sofa bed
$271
2 queen beds
$295
2 queen beds
$371
Double room
2 double beds
$235
2 double beds
$248
2 double beds
$252
King room
1 king bed
$419
1 king bed
$490
1 king bed
$520
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Crowne Plaza Knoxville Downtown University

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Hypoallergenic
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Designated smoking area

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Bathroom

  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Dining

  • Microwave
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • 24-hour front desk

General

  • Window
  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Cribs available
  • Kids meals
  • Pool cover

Pool

  • Heated pool
  • Indoor pool
  • Pool towels

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Crowne Plaza Knoxville Downtown University

8.9
Very good
1242 verified ratings
Wonderful
830
Very good
165
Good
111
Okay
38
Fair
41
Mediocre
18
Poor
39

Summary of reviews

Guests say
Guests generally appreciated the great location of the hotel, with many mentioning its proximity to restaurants and shops. However, there were significant concerns regarding cleanliness, with multiple reviews highlighting unpleasant odors and dirty areas. Service also received criticism, particularly regarding staff responsiveness and issues with check-in and amenities. Overall, while the location is a strong point, improvements in cleanliness and service are needed to enhance the guest experience.
AI-generated from customer reviews
Location9.5 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Room was spacious and bed was comfortable.
Cons (-) There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.
5.1
Fair
Kelsey, Jan 2018
Pros (+) They allowed me to check in a couple of hours early...
Cons (-) The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
10
Wonderful
Don, Jul 2017
Pros (+) Proximity to downtown business, restaurants and entertainment.
5.4
Fair
Heather, Jan 2017
Pros (+) When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my h...
Read more
5.4
Fair
Anonymous, Dec 2015
Cons (-) We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first ...
Read more
7.7
Good
Anonymous, Nov 2015
Cons (-) Food in restaurant was sub par

Location

401 West Summit Hill Drive, Knoxville, TN 37902

What's nearby

  • Market Square113 m
  • Gay Street247 m
  • East Tennessee Historical Society387 m
  • Tennessee Theatre399 m
  • L&N Station0.5 km
  • Bijou Theatre0.6 km
  • Sunsphere Tower0.6 km
  • Medical Arts Building0.7 km
  • Knox County Courthouse0.7 km
  • First Baptist Church0.7 km
  • Andrew Johnson Building0.8 km
  • Knoxville Civic Auditorium and Coliseum0.8 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crowne Plaza Knoxville Downtown University

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Crowne Plaza Knoxville Downtown University

  • Where is Crowne Plaza Knoxville Downtown University located?

    Crowne Plaza Knoxville Downtown University is located at 401 West Summit Hill Drive in Downtown, 0.7 km from the centre of Knoxville. Market Square is the closest landmark to Crowne Plaza Knoxville Downtown University.

  • When is check-in time and check-out time at Crowne Plaza Knoxville Downtown University?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Knoxville Downtown University.

  • Does Crowne Plaza Knoxville Downtown University offer free Wi-Fi?

    Yes, Crowne Plaza Knoxville Downtown University offers free Wi-Fi.

  • How far is Crowne Plaza Knoxville Downtown University from the airport?

    Crowne Plaza Knoxville Downtown University is 18.9 km from Knoxville McGhee Tyson. Crowne Plaza Knoxville Downtown University is 137.9 km from Asheville Regional.

  • Does Crowne Plaza Knoxville Downtown University have a pool?

    Yes, Crowne Plaza Knoxville Downtown University has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Knoxville Downtown University hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Knoxville Downtown University in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Knoxville Downtown University and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Knoxville Downtown University.

See more FAQs

Nearby hotels and places to stay

Closest

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3-star hotel
The Oliver Hotel9.5 Excellent (122 reviews)0.26 kmFitness centre, Restaurant, Bar/Lounge$352+
2-star hotel
Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel8.6 Excellent (24 reviews)0.27 kmRestaurant, Bar/Lounge, Room service$508+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.1 Excellent (296 reviews)0.31 kmOutdoor pool, Spa and wellness centre, Fitness centre$375+
3-star hotel
Hyatt Place Knoxville/Downtown8.8 Excellent (1,042 reviews)0.38 kmFitness centre, Restaurant, Bar/Lounge$340+

Cheapest

See cheapest stays in Knoxville
3-star hotel
Hilton Knoxville7.9 Good (810 reviews)0.49 kmOutdoor pool, Fitness centre, Restaurant$239+
2-star hotel
Hampton Inn & Suites Knoxville-Downtown8.8 Excellent (701 reviews)0.75 kmIndoor pool, Fitness centre, Room service$248+
3-star hotel
Courtyard by Marriott Knoxville Downtown
8.4 Excellent (191 reviews)0.56 kmFitness centre, Restaurant, Bar/Lounge$264+
3-star hotel
Cumberland House Knoxville Tapestry Collection by Hilton8.9 Excellent (359 reviews)0.86 kmFitness centre, Restaurant, Bar/Lounge$279+

Most recommended

See most recommended stays in Knoxville
3-star hotel
The Oliver Hotel9.5 Excellent (122 reviews)0.26 kmFitness centre, Restaurant, Bar/Lounge$352+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9.2 Excellent (61 reviews)0.51 kmFitness centre, Free Wi-Fi, Tea/coffee maker$317+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.1 Excellent (296 reviews)0.31 kmOutdoor pool, Spa and wellness centre, Fitness centre$375+
4-star hotel
The Tennessean Personal Luxury Hotel9.1 Excellent (487 reviews)0.53 kmFitness centre, Restaurant, Bar/Lounge$378+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
0.7 km
Knoxville McGhee Tyson
18.9 km

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