Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel

Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel

401 West Summit Hill Drive, Knoxville, TN 37902, United States
+1 865 522 2600
From
$234
Cheapest

rate per night

8.7
Great

based on 817 reviews

Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel
Fri 7/10
Sat 8/10

About Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free
Located in Old City, this hotel is steps away from Knoxville Visitors Center and Market Square. Knoxville Convention Center and Tennessee Theatre are also within 10 minutes.

Photos of Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel

Property safety measures

Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel has implemented the following measures:
Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Latest deals for Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel

Sat 8/10
Wed 12/10
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Double rooms($234 - $366)
Double room
2 double beds

2 double beds

Agoda.com

$234/night

$234 totalAgoda.com
2 double beds

2 double beds

FINDHOTEL

$241/night

$241 totalFINDHOTEL
2 double beds

2 double beds

KAYAK

$264/night

$264 totalKAYAK
Premier rooms($877)
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Zenhotels.com

$877/night

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Standard rooms($264 - $943)
Standard Room
2 queen beds

2 queen beds

SuperTravel

$264/night

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2 queen beds

2 queen beds

FINDHOTEL

$264/night

$264 totalFINDHOTEL
2 queen beds

2 queen beds

KAYAK

$271/night

$271 totalKAYAK
Queen rooms($246 - $315)
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Traveluro

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2 queen beds

2 queen beds

Agoda.com

$251/night

$251 totalAgoda.com
2 queen beds

2 queen beds

Traveluro

$264/night

$264 totalTraveluro
Executive rooms($851)
Executive room
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no bed type specified
Booking.com

$851/night

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King rooms($346 - $664)
King room
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Priceline

$346/night

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no bed type specified
Booking.com

$366/night

$366 totalBooking.com
1 king bed

1 king bed

KAYAK

$371/night

$371 totalKAYAK

Amenities at Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Multi-lingual staff
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Roll-in shower
  • Disabled access
  • Lift
  • Shower chair
  • Accessible by lift
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by lift

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Health and safety

  • Daily housekeeping
  • Hand sanitiser in guest accommodation and key areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • All plates, cutlery, glasses and other tableware have been sanitised
  • Delivered food is securely covered
  • Guests can opt out of accommodation cleaning
  • Staff follow all safety protocols as directed by local authorities
  • Disinfection of high-touch surfaces
  • Enhanced cleaning
  • Safe

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

General

  • Window
  • Interconnected room(s) available
  • Storage available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bedroom

  • Socket near the bed
  • Sofa bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Cribs available
  • Kids meals
  • Pool cover

Pool

  • Heated pool
  • Indoor pool
  • Pool towels

Workspace

  • Fax/photocopying
  • Desk

Parking and transportation

  • Parking

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel

8.7
GreatBased on 817 verified guest reviews
8.5Friends
8.6Families
8.6Solo
8.8Couples

Traveller type:
Time of Year:
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Newest first
A
7.7 Good
Pros:Room was spacious and bed was comfortable.
Cons:There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.
K
5.1 Passable
Pros:They allowed me to check in a couple of hours early...
Cons:The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
D
10.0 Excellent
Pros:Proximity to downtown business, restaurants and entertainment.
H
5.4 Passable
Pros:When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my husband who has life threatening food allergies. I would not have trusted this uneducated staff to properly ensure that his food was safe. I ordered instead from room service. The options were not impressive but I opted for pizza. I asked for "light cheese". It was repeated back to me correctly. I received a pizza with extra cheese and no sauce. I ended up ordering delivery food from outside the restaurant in order to get an edible meal. That was made difficult by a horrible WiFi in the room. It crashed 3 times in the course of my order. I won't be back.
A
5.4 Passable
Cons:We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!
A
7.7 Good
Cons:Food in restaurant was sub par
M
8.0 Great
Pros:Comfortable!
A
8.0 Great
Pros:Beds very soft, pillows very nice

Location

401 West Summit Hill Drive, Knoxville, TN 37902

What's nearby

  • Market Square113 m
  • East Tennessee Historical Society387 m
  • Tennessee Theatre399 m
  • Knoxville Museum of Art0.7 km
  • Knoxville Civic Auditorium and Coliseum0.8 km
  • World's Fair Park0.8 km
  • James White Fort0.9 km
  • Knoxville Opera0.9 km
  • Women's Basketball Hall of Fame0.9 km
  • Neyland Stadium1.4 km
  • Haley Heritage Square1.6 km
  • University of Tennessee1.7 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

FAQs when booking at Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel

  • Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel is located at 401 West Summit Hill Drive, 0.7 km from the centre of Knoxville. Market Square is the closest landmark to Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel.

  • Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel.

  • Yes, Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel offers free Wi-Fi.

  • Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel is 18.9 km from Knoxville McGhee Tyson. Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel is 137.9 km from Asheville Regional.

  • Yes, Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel is a pet-friendly hotel.

  • Yes, Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel has a pool on-site.

  • KAYAK scours the web for all room deals available at Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Hotel Knoxville Downtown University, An IHG Hotel.

Nearby hotels and places to stay

Good to know

Value for money

8.3

Distance to city centre

0.7 km

Location rating

9.3

Nearest airport

Knoxville McGhee Tyson

Distance to airport

18.9 km