We always stay at Crowne Plaza when we travel..but.
They allowed me to check in a couple of hours early...
The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
Front desk staff was the best I have experienced in a long while.
Proximity to downtown business, restaurants and entertainment.
Horrible food and service
When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my husband who has life threatening food allergies. I would not have trusted this uneducated staff to properly ensure that his food was safe. I ordered instead from room service. The options were not impressive but I opted for pizza. I asked for "light cheese". It was repeated back to me correctly. I received a pizza with extra cheese and no sauce. I ended up ordering delivery food from outside the restaurant in order to get an edible meal. That was made difficult by a horrible WiFi in the room. It crashed 3 times in the course of my order. I won't be back.
Do not accept a room on the 7th floor!
We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!
Food in restaurant was sub par
Need microwave frig in room
Beds very soft, pillows very nice
Welcome to One of the Top Hotels in Knoxville, TNKnoxville, home of the University of Tennessee Volunteers and the 1982 World's Fair, is a beautiful city nestled on the banks of the Tennessee River and home to endless sights and treats. You can make your trip even more memorable by staying at one of the best hotels in Knoxville, TN.Whether you want lodging near the Knoxville, TN convention center or you need to host an event, the Crowne Plaza® Knoxville hotel can deliver. We have more than 15,000 sq ft of event space and special perks like a Crowne Meetings Director and Herman Miller Caper chairs, we're considered "The Place to Meet." We're also conveniently near companies such as Tennessee Valley Authority and Brunswick.If you're planning a Knoxville, Tennessee vacation, our hotel's location makes it easy to visit the sights. We're near the beautiful campus of the University of Tennessee, as well as Sunsphere Tower from the 1982 World's Fair. Being within walking distance of other attractions like Market Square, Old City and the Tennessee Theatre is a great perk of lodging in downtown Knoxville, TN.No matter what brings you to our city, we're sure that you'll have a great time. Our amenities, including a 3,000-sq-ft Fitness Center, an indoor pool, Mahogany's Restaurant and the Crowne Plaza Sleep Advantage® Program, are there to ensure that. Come stay at one of the best Knoxville, Tennessee hotels!
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