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Almaty hotels

Almaty hotels

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Almaty, Kazakhstan
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Low season December
High season January
  Average price (weeknight): $143
  Average price (weekend night): $120

cheapest month to stay

19%

expected price decrease

most expensive time to stay

34%

expected price increase

(avg. price over the last 2 weeks)

Sun - Thu

(weeknight)

(avg. price over the last 2 weeks)

Fri & Sat

(weekend night)

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KAYAK users have found double rooms in Almaty for as cheap as $12 in the last 3 days. The average price is $72.
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In the last 72 hours, users have found Almaty hotels for this weekend for as low as $12 per night. Users have also found 3-star hotels from $24 and 4-star hotels from $46.
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Best Almaty hotels

Show all
D'Rami - Almaty - Building
1
9.4 Excellent (454 reviews)
Overview Reviews
With a stay at Mini Hotel D'Rami in Almaty, you'll be a 3-minute walk from Nedelka Park and 6 minutes by foot from Almaty Opera House. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
10.0 Excellent
Pros: We stayed 2 nights at cosy double bedroom with shared bathroom. Nice, friendly and helpful stuff. The hotel is very Clean and adjacent to the restaurants/coffee and supermarket. The Almaty metro station is nearby.
9.2 Excellent
Pros: The staff were really friendly and helpful. Would definitely recommend this place to friends visiting Almaty. Located near to convenience shops and plenty of good restaurants.
Cons: Bed was not that comfortable
10.0 Excellent
Pros: Lovely if small rooms, friendly helpful staff, excellent location
Cons: No elevator and it’s a third floor walkup so may not be for everyone.
9.6 Excellent
Pros: I actually stayed here for transit as my flight did a long transit in Almaty. Initially I did not expect anything, but the service was beyond my expectation. The staff are great, the rooms was clean, the location just a walk to many restaurants.
Cons: Nothing
10.0 Excellent
Pros: The room was great. Bed and pillows were comfortable. The hotel is well located. Staff were nice and helpful.
10.0 Excellent
Pros: very good place to stay, friendly staff and great location
Cons: didnot find any
9.6 Excellent
Pros: everything
Cons: nothing
The Ritz-Carlton Almaty - Almaty - Building
2
9.3 Excellent (1,904 reviews)
Overview Reviews
Experience The Ritz-Carlton, Almaty as the first true luxury hotel in Kazakhstan, offering unparalleled Ritz-Carlton service in the best location in City on footsteps of the Alatau Mountains with most spacious rooms and suites, restaurants and bars on the upper floors of the Hotel providing quests unique culinary experience and SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and aesthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers.
9.0 Excellent
Pros: super breakfast
Cons: can not open windows.....
9.2 Excellent
Pros: Our stay there was perfect. Delicious breakfast, nice rooms, professional staff.
Cons: The only bad thing there was they stressed their wellness and swimming pool facilities. Without letting us know before on booking.com, we found out soon that swimming pool was out of order. They offered a voucher to a wellness center nearby.
10.0 Excellent
Pros: The best thing about the hotel was how attentative and helpful the staff were, I couldnt emphasize how nice, friendly, and helpful. They would talk to you genuinely and do everything they could to make your stay better. They arranged a tour of Big Almaty Lake with a great tour guide (Gulnar) and driver (Sattam) whom were beyond exceptional in the tour. Highly recommended, plus the food in the hotel is great.
8.3 Excellent
Pros: Polite, attentive staff. Decor. Rainforest bedroom shower. Swimming pool. Changing rooms. Gym had excellent up-to-date maintained equipment and additional features. Luxury robes and toiletries.
Cons: There were coffee cup marks on the bedside tables in the bedroom. The smoke detector in the room was still taped up (I am a safety advisor)! I was sure something was constantly beeping in the room or nearby.
10.0 Excellent
Pros: everything
10.0 Excellent
Pros: Super Staff - Mr. Nurlan the Bellboy - excellent English speaker & communication skills
Royal Tulip Almaty - Almaty - Building
3
9.2 Excellent (1,763 reviews)
Overview Reviews
With a stay at Royal Tulip Almaty in Almaty, you'll be in the business district, within a 15-minute drive of Shymbulak Ski Resort and National Museum of Kazakhstan. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
8.8 Excellent
Pros: Huge room and bathroom, comfortable bed
Cons: Two power sockets in the room, hangers difficult to use
10.0 Excellent
Pros: Fresh air, nice and polite staff
7.1 Good
Pros: Interiors
Cons: Breakfast, Service, Reseption
8.8 Excellent
Pros: The location was good, room huge stuff friendly
Cons: The tween beds are small in size
10.0 Excellent
Pros: Everything
Cons: nothing
9.2 Excellent
Pros: Everything
10.0 Excellent
Pros: Everything else was just perfect.
Cons: Breakfast menu was limited for such class hotel
7.9 Good
Pros: Friendly staff Decent sized room Decent facilities
Cons: Location was a bit away from the action it seemed
Rixos Almaty Hotel - Almaty - Building
4
9.1 Excellent (3,552 reviews)
Overview Reviews
The largest luxury and prestigious hotel in the city with extensive meeting facilities and luxury SPA. Rixos Almaty hotel offers 237 guestrooms. All of our rooms have all the necessary amenities and comforts for any business traveler. Four full floors of our hotel are for non-smoking guests. Brasserie is an all day dining Restaurant which offers International cuisine. At the comfortable Lobby Bar & Lounge guests may taste rich Tapas variety and big selection of light refreshments. When its time to host your elite event, no matter what the size, Rixos Almaty is the best choice in town. The largest-capacity function room in Almaty Premium Ballroom can accommodate up to 1500 people. However, more intimate settings are available for groups as small as 10 and up to 60 people. You can enjoy the magnificent Rixos SPA with total area of 2200 sq.m; including Fitness Center, 7 massage rooms, Sauna & Turkish bath (hammam), Rain & Steam room, Indoor swimming pool and Beauty Saloon. Luxury Boutiques at the Lobby.
10.0 Excellent
Pros: Excellent employees in all facilities (lobby bar, reception, wallets, restaurant, etc.) Very comfortable bed and pillows. quiet room.
7.5 Good
Pros: Excllent breakfast, small but comfy rooms. Very clean and relaxing.
Cons: %50 of room fee was charged for early checkin, even we noticed our early check in request when we made booking 2 weeks ago..I think it is not fare.. Just 2 elevators (one of them is out of order during our stay) are not enough for such a big hotel!
10.0 Excellent
Pros: nice rooms. great location
Cons: n.a
4.6 Okay
Pros: The lobby was beautiful with nice restaurant and the staff very friendly.
Cons: The room I stayed in was almost £200 euro per night and the furniture looked like it was from the 1980s Very old, very outdated and bad value for money. I will not stay again.
7.1 Good
Pros: Comfortable bed
Cons: The staff was not friendly. I thought l paid my nights already. They explained no, at any rate, so l paid them when checked in. At check out though, they asked me for my debit card again. I told the staff I already paid. He insisted he wanted to see my card again which didn't make one feel good! Other hotels wouldn't do that when you paid them in full and even got a receipt back. Not professional and waste of time. Also, the person who made our room took my daughter's pajamas' pant, likely by accident, but if we didn't ask, he may not have returned it. It just feel kind of strange!
Mercure Almaty City Center - Almaty - Building
5
9.0 Excellent (1,182 reviews)
Overview Reviews
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
4.2 Okay
Pros: It is new and good
Cons: Cleaning service is not good, not replacing towels and other items in bath. Even if you put clean my room tag, they are not cleaning.
10.0 Excellent
Pros: The rooms were very spacious and the facilities were outstanding. The staff, especially Rishat at the front desk were very accommodating, also great English speakers.
Cons: Nothing, all was great
8.0 Excellent
Pros: The gym could be open longer and have more equipment.
9.2 Excellent
Pros: To be honest it’s good location & nice staff
Cons: Not all of them but they didn’t have experience to clean the path room very well
9.6 Excellent
Pros: location view service quality of the furniture
Cons: none
10.0 Excellent
Pros: Everything was great!!!
Cons: Nothing!
9.0 Excellent
Cons: breakfast could be better
Royal Park Hotel Almaty - Almaty - Building
6
9.0 Excellent (307 reviews)
Overview Reviews
With a stay at Royal Park Hotel Almaty in Almaty, you'll be 5.3 mi (8.5 km) from MEGA Park and 6.1 mi (9.8 km) from Almaty Cathedral. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
7.9 Good
Pros: Fairly new small hotel near the airport, well equipped, good value for money, good fro tranist stay, even have a free shuttle to the airport; got breakfast delivered to room even at very early morning
Cons: location near busy street perhaps not the nicest, ok for a nigth or two
8.8 Excellent
Pros: The hotel is quite new and the room was perfectly clean and very modern and comfy. The Shuttle-Service to the airport worked fine.
Cons: The hotel is outside of the center, which is nice, if you want to go to the airport. To get in the center you have to take a cab or the bus (takes 20 minutes).
9.6 Excellent
Pros: I asked the waiter to fry my eggs hard, not with the yolk runny. It was very tasty. The bacon was raw, but I wasn’t going to eat it anyway.
Cons: Maybe a coffee machine instead of instant, but I realize that some people enjoy tea more than coffee!
8.8 Excellent
Pros: Excellent place for a layover in Almaty with good airport shuttles
Cons: WiFi coverage wasn’t good everywhere but broadly ok
10.0 Excellent
Pros: Clean. Free airport shuttle. Great staff. Air conditioner/heat in room. Close to train station.
Cons: No electric kettle in the room.
10.0 Excellent
Pros: The kindness of the staff and the willingness towards customer’s Confort.
Cons: All good!
10.0 Excellent
Pros: Great big rooms and receptionist speaking excellent English. Restaurant open 24/7, nobody spoke English there though. Got great early breakfast to our room with no extra cost. Free airport shuttle was also awesome.
Cons: The hotel also sells rooms for 12 h for a cheaper rate which would have been what we needed, however this was not mentioned on booking.com. So rather book straight through them if you're just staying the night (staying <12 h).
7.5 Good
Pros: Staff were great . One lady was super friendly and spoke perfect English and very helpful (lived in Bahrain ) . Also the young front desk guy during the day was very helpful friendly and informative . And there was a young guy who was very friendly who seemed to always be at the hotel always working in many differences jobs. He was always smiling and working hard. (Night guy was a little grumpy each morning I saw him but I guess that is understandable )
Cons: The actual details of the hotel didn't match the details on the booking.com site . For example it said free airport pickup . But actually it was $9 usd unless you stay for three days. (But those details were left out on the booking.com site) Also says sauna but there is no sauna. And the pool was "under maintenance" I imagine probably indefinitely. So I felt it was dishonest of the hotel or booking.com.
8.3 Excellent
Pros: Clean. Modern. Free airport shuttle!
Cons: Still a fair way to the centre of town, hotel is closer to the airport - which was good for me.
Renion Residence Hotel - Almaty - Building
7
8.9 Excellent (717 reviews)
Overview Reviews
With a stay at Renion Residence Hotel, you'll be centrally located in Almaty, just a 4-minute walk from Central Park of Culture and Leisure and 8 minutes by foot from 28 Panfilov Heroes Memorial Park. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
9.6 Excellent
Pros: Clean. Good shower. Decent restaurant. Friendly staff.
Cons: The kitchen in the room was not provisioned with needed utensils, dish soap, paper towels, condiments, toaster, etc.
10.0 Excellent
Pros: Every thing was perfect.
Cons: The location is great. The staffs are friendly. The hotel is very clean.
9.6 Excellent
Pros: Good location, delicious and plentiful breakfast, friendly representatives at the reception desk, spacious accommodation (actually, it was an apartment).
Cons: Upon arrival, found out that WC pan wasn't properly cleaned; entry door sound isolation level is poor, kitchen tap was leaking a bit. But, in general, I am satisfied with accommodation, plentiful breakfast, good location, and price!
10.0 Excellent
Pros: Excellent hotel for a family
Cons: There just isn’t anything bad to comment about. The breakfast pack could have been a little more tasty but still not bad
9.0 Excellent
Pros: This hotel is fantastic for people like me who doesn’t like the local food so you can cook.every thing else just perfect
Cons: I didn’t like the breakfast and it wasn’t big deal because I cooked for myself.
10.0 Excellent
Pros: This is a really very outstanding place to stay. Would that all hotels offer such incredible value for money. The breakfast is hugely varied, and vast. The room is spacious, and like a home. The property is immaculately clean. The spa contains a sauna, hammam and 2 pools. It’s a complete and utter no brainer to use the hotel on my future visits to Almaty. A big thank you to all the staff, who all helped make my stay comfortable. But a special mention to Akbope and Adisha, both of whom spent a great deal of time helping me find and use Russian language travel booking sites to make my onward travel arrangements. The sad reality now is that I have to revert back to slumming it - using hotels elsewhere that sadly charge far more, and offer far less. I cannot recommend Renion Residence strongly enough. I’m more than happy to give it a 10 / 10 rating.
Worldhotel Saltanat Almaty - Almaty - Building
8
8.9 Excellent (593 reviews)
Overview Reviews
A stay at Worldhotel Saltanat Almaty places you in the heart of Almaty, within a 15-minute walk of Nedelka Park and Almaty Opera House. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has 775 square feet (72 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
9.2 Excellent
Pros: Superb location Superb breakfast Room facilities (shower excepted) very high end Excellent sleep Super staff Compact, yet modern and functional gym. Convenient and fair priced airport transfer. Despite arrival 3.5 hours delayed, driver was still there to meet+greet at midnight. Thanks!
Cons: Shower - warm but not hot (especially at 6am on departure day) WiFi dropped out in the room a couple of times. Stingy with the towels
7.1 Good
Pros: Nice unusual design of the room, furniture is white, comfortable big table and wardrobe. The bed was very comfortable too.
Cons: Even though the design of the room and bathroom/toilet is nice and unusual I would prefer to have a standard bathroom. The one there in hotel was leaking and the water went to the room which was ridiculous. Curtains were with holes...
8.8 Excellent
Pros: Nice breakfast and great location next to Tulebayev alley
Cons: Bathroom! It feels like both toilet and shower are part of the room as they aren’t properly isolated (separated from the room with sort of sandwich panel type doors). That was quite dissapointing really.
10.0 Excellent
Pros: I stayed for 9 nights in Worldhotel Saltanat Almaty . It is Fantastic hotel in the centre of Almatyl. I loved everything about this hotel: Shuttle service from airport to the hotel, very welcoming receptionist who was there to offer help, took care of my luggage and checked me in seamlessly ( at 1:00 am ), nice and clean room, wonderfull breakfast and fast internet. If I travel to Almaty again, I will definitely stayi n this hotel
9.6 Excellent
Pros: Stayed here many times. Great place? all good. Rooms, breakfast, internet, location. Just a perfect stay for me in AA.
Cons: I liked everything. Will return again and again.
Voyage Hotel - Almaty - Bedroom
9
8.9 Excellent (415 reviews)
Overview Reviews
A stay at Hotel Voyage places you in the heart of Almaty, within a 10-minute walk of Zenkov Cathedral and Almaty Cathedral. Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
5.8 Okay
Cons: This is marketed as a 4 Star hotel and is no more than 3 at the price of a 4 star
10.0 Excellent
Pros: Hospitality of the Coffee Bar Staff in particular.
Cons: They should have Sauna, Jacuzzi also.
9.2 Excellent
Pros: Great location - close to ATMs, restaurants, supermarket, chemist and Metro. Very handy for the beautiful Zenkov Cathedral too. The staff were great and everything worked really well.
Cons: The breakfast needs some improvement.
8.0 Excellent
Pros: Before I say anything, the most memorable thing in this hotel is the elevator floormat. Yes, I'm not joking, the elevator floormat is the only thing I really remember. It's changed every day and has the name of the day written on it. You have to experience it to understand. Everything else was OK, but that floormat, I'll never forget that. The balcony off the room was nice, and it was rather spacious, and clean.
Cons: I found the temperature in the room hard to regulate as the radiators are always on full, and you have to counter that with opening the window. I had this issue in the next hotel as well, so it's not unique.
9.2 Excellent
Pros: We stayed at the Voyage Hotel three times during our trip to Central Asia. The central location was great...close to ATMs, supermarket and good restaurants. The staff were extremely helpful and friendly. We pre-booked taxi transfers to and from the airport which worked perfectly. The hotel is in a quiet location and rooms were very good.
Cons: The breakfast was a bit mediocre, but still better than what I feed myself at home!
7.1 Good
Cons: Location only
9.2 Excellent
Pros: Excellent location, in a very nice area that made everything a short walk away. Also convenient for the Metro. Comfortable and spacious room, that was surprisingly quiet. Good wifi! Staff were very nice and helpful, and good with directions.
Cons: Breakfast was lacking. Very basic buffet, in a dimly lit coffee shop. At least the coffee was good.
Kuze Hotel - Almaty - Bedroom
10
8.9 Excellent (187 reviews)
Overview
With a stay at Kuze Hotel in Almaty, you'll be 5.5 mi (8.8 km) from MEGA Park and 6.3 mi (10.1 km) from Zenkov Cathedral. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Rahat Palace Hotel - Almaty - Building
11
8.8 Excellent (2,659 reviews)
Overview Reviews
With a stay at Rahat Palace Hotel in Almaty, you'll be within a 5-minute drive of Almaty Central Stadium and St Nicholas Cathedral. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has facilities measuring 2368 square feet (220 square meters), including conference space. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
9.6 Excellent
Pros: Although the food taste is not up to my expectation, but the breakfast remain excellent. It's just different taste among regions/continents, so, can't do much about it.
Cons: The driver and the bell boy could cooperate better.
10.0 Excellent
Pros: Great stuff. Very helpful. Nice rooms, really.
6.3 Good
Cons: On 19 November 2019 the bathroom was not cleaned properly. I even discovered an opened can of RedBull in the bathroom...
9.0 Excellent
Pros: Excellent breakfast. Interesting architecture
Cons: It was very dark in the room. One or two brighter lamps would be increase the rating substantially
10.0 Excellent
Pros: The staff is always so helpful.
7.9 Good
Pros: Great location for walking around the city, Really nice outdoor space, nice outdoor bar/restaurant. The pool area was really good.
Cons: All good
Saraichik Hotel - Almaty - Building
12
8.8 Excellent (467 reviews)
Overview Reviews
Located in Almaty, Saraichik Hotel is in the suburbs, within a 15-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Almaty? This hotel has facilities measuring 753 square feet (70 square meters), including a conference center. A roundtrip airport shuttle is complimentary (available 24 hours), and a train station pick-up service is also provided at no charge.
9.2 Excellent
Pros: Very friendly staff (they even spoke decent english, as advertised), breakfast was ok; we were able to print out our flight tickets without any additional charge! Flexible check in was a nice feature.
Cons: Location was very noisy, bathroom doors lock was broken
9.6 Excellent
Pros: staff is friendly, the toilet is clean
Cons: nothing
8.3 Excellent
Pros: Comfy bed and very quiet. The breakfast had a large variety and was tasty. You could request eggs or an omlette how you like it. Tea available 24 7. The front staff are very helpful. Computer and printer and scanner was useful.
5.4 Okay
Cons: The room was so cold!
8.8 Excellent
Pros: Comfy beds and very helpful staff
Cons: Far out of city
9.6 Excellent
Pros: Arrived early in the morning. Excellent, nice driver. We were met nicely, quickly got the room, water, right size slippers etc. The food was very good, cakes etc, though of course mainly for carnivores. It would be a nice improvement to have a complete vegetarian menu. The whole staff is very friendly and kind, but a special thanks to Gaukhar. Return transfer to the airport on time, also good driver.
9.6 Excellent
Pros: Good property Loved this place Lovely hotel and Lovely staff
10.0 Excellent
Pros: Breakfast very good. All shops all within walking distance.Staff very helpful and welcoming. What is wonderful the owners have built something with character, rather than the boring high rise apartment blocks. Shuttle bus and cheerful driver makes a difference.
Cons: Unfortunately owing to the location it is subject the high level of air pollution that afflicts Kazakhstan cities so you cannot open the windows. The effect on the populations health must be severe, something the government needs to address urgently. If this hotel was up on the hillside above the pollution it would be the best in Almaty.
8.0 Excellent
Pros: Very friendly staff, and everything we needed
Overview Reviews
This comfortable hotel is part of the biggest exhibition complex of Almaty, Atakent, and is a prime location to enjoy shopping, dining and sightseeing. Close to administrative and financial districts, business travelers especially enjoy the convenience of the Best Western Plus Atakent Park Hotel. Just a 30 minute drive from the International Airport and with four conference rooms provided, this Almaty hotel is an excellent choice. We offer a flexible price policy, so enjoying touches of luxury at a competitive price is enjoyed by every guest. The international brand of Best Western guarantees that travelers enjoy high quality amenities and services. Enjoy the local sports events and cinema festival while traveling in Almaty. Many guests are in town for exhibitions, conferences and forums. Whether you're traveling for business or pleasure, the new projects in the region provide an array of exciting possibilities. You'll be just 10 minutes from Republic Square and walkable to the city parks. Warmth and hospitality goes hand in hand with the Best Western brand, and our Almaty hotel delivers the best of both. Enjoy the Kazakh and International cuisine at our onsite restaurant. Our Almaty hotel is known for friendly staff members who are happy to give you advice on must-see local attractions. Whether you're interested in a night on the town or a cultural visit filled with museums and galleries, the front desk is happy to help. Quiet, spacious and clean, our Almaty hotel makes traveling a little bit easier. Compliment it with an unbeatable location, a brand you can trust, and a competitive price, and you've found your ideal home away from home. Book your upcoming stay at Best Western Plus Atakent Park Hotel for a relaxing getaway! Enjoy your stay.
1.0 Poor
Cons: I have stayed at te hotel several times over the years during this visit the front desk manager miss Dariga was extremely rude and kept on getting into unnessary arguments with my wife . We brushed it off at first but over the the next 2 days her behaviour was just way to obnoxious to tolerate . Eventually my wife had to tell her off . To my surprise I tried to book the hotel again and I am for some reason not allowed to do the same as this lady says she does not wish to give us the room . I am a hotelier and part off the hotel federation off india . Over the years I have stayed at various hotels and have a great credit history and am a business man off repute . I find this extremely disrespectful and would honestly need some explanation from the hotel .
10.0 Excellent
Pros: BW+ Atakent was my first choice as I needed to attend an exhibit at the nearby convention center. The facilities are great and the staff was more than helpful. BW+ Atakent is definitively on the top of my list for a future stay in Almaty.
8.0 Excellent
Pros: Pleasant stay.... shops around...service was good
10.0 Excellent
Pros: Enthusiasm of the staff to go extra mile for the comfort of customers. Always smiling, always ready to come up with a solution. Very professional team, they managed to create a spirit of belonging for the customers to always wish to come back. Thank you!
Cons: I should have taken a room with a bigger bed since I was with my baby. But that's my bad. This was my first travel with my baby. Next time I'll be more experienced.
10.0 Excellent
Pros: Clean and Silent was perfect.
9.2 Excellent
Pros: Best location with so kind front staff.
Cons: nothing
Ramada by Wyndham Almaty - Almaty - Building
14
8.7 Excellent (1,893 reviews)
Overview Reviews
Located just 15 kilometers from Almaty International Airport, the Ramada Almaty is the smart choice for business trips and events, within easy reach of Almaty City Hall, Atakent International Exhibition Centre, Koktem Business Centre, Kazakh-British Technical University and the central train station. Visit Old Square, Ascension Cathedral, Central Park, Monument of Independence, and the Botanical Garden nearby. This facility features a spa, fitness centre, indoor pool, concierge, car rental desk, airport pick-up and drop-off, free parking, on-site dining, event rooms and business centre. Enjoy complimentary wireless Internet access and complimentary hot breakfast, with the option to upgrade to a deluxe breakfast buffet for a fee. All guest rooms feature desk, safe, iron, ironing board, hair dryer, coffeemaker, mini refrigerator, minibar and flat screen HDTV. Select the Executive Floor guest suites, offering exclusive access to the Executive Lounge. Smoking rooms available upon request. No pets allowed.
10.0 Excellent
Pros: The team are great and specially Mr.Serjy the DORM his very helpful and cooperative also a Huge thanks for the tow young Beautiful ladies Miss .Aya and Miss.Guldraya the both really very professional and supporting during the day also Miss Alineta the guest relation Sorry for all if I wrote the names in miss spelling
8.0 Excellent
Pros: The staff were very nice. Rooms were comfortable. The pool and sauna were great to have for cold evenings!
Cons: The coffee at the breakfast could be improved!
2.0 Mediocre
Cons: Unexpected extra room charge. Unprofessional handling.
2.5 Mediocre
Pros: Nothing
Cons: I have arrived after long flight, and my booked room was not available. Very diappointing experience
10.0 Excellent
Pros: Staff were helpful with any additional requests. My children loved the swimming pool!
Uyut Hotel - Almaty - Lobby
15
8.7 Excellent (1,426 reviews)
Overview Reviews
Located in Almaty, Uyut Hotel is within a 5-minute drive of MEGA Park and Zenkov Cathedral. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
5.0 Okay
Pros: Breakfast is ok. Location near Gogolia street.
Cons: Receptionist is thinking you are not understanding russian and messing. After that making mistakes about what she is joking. There are insects. Walls are very very thin. You can hear each sentence from next room. Rooms are old.
10.0 Excellent
Pros: The Breakfast was good overall. There was a standard spread laid out. However, you could not order anything specific and there are no live counters. The vegetarians have a very limited choice and were not too happy.
Cons: Communicating with the staff in English is a problem.
9.2 Excellent
Pros: The hotel is in a great part of town. It's central but the inner yard makes it very quiet. The reception staff was very friendly and helpful. Comfortable clean rooms. Good breakfast.
Cons: Facilities are minimal. The sauna has to be booked few hours in advance. Kazzhol Hotel, which is next door (same company I guess), has much better facilities for a slightly higher price. The curtains in my room fell down when I opened them in the morning! But I told reception and it was fixed quickly.
5.4 Okay
Pros: Good location, at a walking distance to the center. The rooms are conventional. But the views are poor. Breakfast is not impressive, but ok
Cons: Nothing in particular
8.0 Excellent
Pros: Staff are very friendly and helpful 100 percent satisfaction
Cons: I didn’t see feta cheese on the breakfast table
7.1 Good
Pros: Manager should give a prize to restaurant staffs. Breakfast was very excellent. Front staffs also were helpful. Facility itself is not bad, and location is proper to reach main street.
Cons: Not soundproof wall. You can hear cough of nextdoor. from frontdoor and nextdoor, someone closed the door hard continuosly all the night. I guess it not a suitable hotel for a personal traveler who like a quiet place.
8.0 Excellent
Pros: The hotel is located right downtown, which makes it a perfect location.
Cons: The breakfast was mediocre.
Grand Hotel Tien Shan - Almaty - Building
16
8.7 Excellent (565 reviews)
Overview Reviews
A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of Zenkov Cathedral and Almaty Opera House. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
10.0 Excellent
Pros: I really enjoyed my stay at the Grand Thien Shan Hotel! Professional and friendly staff. Good location in Almaty. The Bali Spa and pool area is wonderful place to relax.
10.0 Excellent
Pros: friendly and helpful staff, nice location, SPA is good and brrakfast delicious... everything in general has met our expectations.
Cons: -
10.0 Excellent
Pros: Everything is perfect in this hotel, the location just I. The center, swembad en sauna was wanderful, the people is really friendly and helpful, bree really nice, comfortable bed, very clean
10.0 Excellent
Pros: Great location, thoughtful and helpful staff, reasonable prices
9.6 Excellent
Pros: Good location, good breakfast, lovely rooms and friendly helpful staff.
Cons: The WiFi was very poor after 10pm. We would have stayed again on our return to Almaty if it hadn’t been so poor.
7.0 Good
Pros: - Room was good - Wifi is quite fast
Cons: - Delivery fee (1000 KZT) for kettle and food (if you ask just kettle to boil water, you have to pay for delivery of kettle);
9.0 Excellent
Pros: Nice old style hotel in the center of town. I stayed 3 nights here and quite enjoyed it. The room was simple but amply large to feel comfy in. The bed was quite soft and comfy. The furniture was older and a bit dated, but that captured the charm of the hotel and its old style corridors with old pictures hung up. A piano player plays in the lobby. The bed was spotless and nice, the bathroom too, and the room was very nicely cleaned while I was out. I felt like I was the only guest sometimes as you rarely see others.
Cons: I'm really not sure, it was quite lovely.

Best rooms in Almaty

Guest House on Sadovaya - Almaty - Building
1
9.8 Excellent (135 reviews)
Overview Reviews
Located 12 minutes’ walk from the Palace of the Republic, this hotel features free shuttle service from Almaty Airport. Guests are offered rooms with a fridge. Each room at Guest House on Sadovaya is decorated in a classic style and includes a desk. Bathrooms are fitted with a hairdryer. A daily breakfast can be served in the guesthouse, while several dining options can also be found within a 10-minute walk of the property. The Republic Square and Abay Avenue are 2.5 km from Guest House on Sadovaya. Almaty Airport is 16 km away.
10.0 Excellent
Pros: Very hospitable hosts in a all you can wish comfortable guest house. Thanks so much Vladimir and Alexander for makeing our stay in Almaty such an enjoyable experience. We definitely will recomend this propriety to our friends
Cons: Everything was super
10.0 Excellent
Pros: Everything very good, they come to pick up us. Great service!! Very Big room and great shower. We were very happy to stay here, thanks a lot!!
10.0 Excellent
Pros: Very nice breakfastm -Russian style. Lovely room with lounge. Huge bathroom. Very clean. Balcony overlooking a big garden. Excellent management. Very kind and helpful - provided maps and advice about what to see in Almaty. Could walk to bazaar, museum and opera. Easy to take bus to art gallery. Lovely neighbourhood with rural feel right in the middle of central Al Maty. Ten minute walk to funicular to go up the mountain to have lovely view of Almaty in a spectacular setting.
Cons: Everything was great. They also provide free tranport to the airport. Very hospitable and kind management. We very very pleased with room, location and service.
10.0 Excellent
Pros: Helpful personnel, perfect room and breakfest. There was free transfer from/to airport. Thank you for your care!
10.0 Excellent
Pros: On my third visit I found my favorite accommodation in Almaty. Located in a quiet, original neighborhood and within easy walking distance to the center. The rooms are big, clean and quiet and the breakfast is delicious. The hosts could not be more helpful and friendly. I was even driven to the station, which is quite outside.
10.0 Excellent
Pros: A lovely large room with a lovely family and the room was very clean and in a great location Would highly recommend and stayed again. Very very happy
9.6 Excellent
Pros: Nice Friends Family, free Airport Shuttle, son of guesthouse can speak english. Breakfast is okay.
Cons: Little Bit outside of the city. 20min walk is still okay.
10.0 Excellent
Pros: Perfect location. Lovely breakfast served by such friendly people. They suggested coffee shops etc, gave me an excellent map to use and even offered me an umbrella. My room was large with a lovely outdoor verandah with chairs. Modern bathroom and everything spotlessly clean. The extra bonus was the pickup and drop off
Cons: Nothing, would highly recommend the place
D'Rami - Almaty - Building
2
9.4 Excellent (454 reviews)
Overview Reviews
With a stay at Mini Hotel D'Rami in Almaty, you'll be a 3-minute walk from Nedelka Park and 6 minutes by foot from Almaty Opera House. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
10.0 Excellent
Pros: We stayed 2 nights at cosy double bedroom with shared bathroom. Nice, friendly and helpful stuff. The hotel is very Clean and adjacent to the restaurants/coffee and supermarket. The Almaty metro station is nearby.
9.2 Excellent
Pros: The staff were really friendly and helpful. Would definitely recommend this place to friends visiting Almaty. Located near to convenience shops and plenty of good restaurants.
Cons: Bed was not that comfortable
10.0 Excellent
Pros: Lovely if small rooms, friendly helpful staff, excellent location
Cons: No elevator and it’s a third floor walkup so may not be for everyone.
9.6 Excellent
Pros: I actually stayed here for transit as my flight did a long transit in Almaty. Initially I did not expect anything, but the service was beyond my expectation. The staff are great, the rooms was clean, the location just a walk to many restaurants.
Cons: Nothing
10.0 Excellent
Pros: The room was great. Bed and pillows were comfortable. The hotel is well located. Staff were nice and helpful.
10.0 Excellent
Pros: very good place to stay, friendly staff and great location
Cons: didnot find any
9.6 Excellent
Pros: everything
Cons: nothing
The Ritz-Carlton Almaty - Almaty - Building
3
9.3 Excellent (1,904 reviews)
Overview Reviews
Experience The Ritz-Carlton, Almaty as the first true luxury hotel in Kazakhstan, offering unparalleled Ritz-Carlton service in the best location in City on footsteps of the Alatau Mountains with most spacious rooms and suites, restaurants and bars on the upper floors of the Hotel providing quests unique culinary experience and SPA facilities. The Ritz-Carlton, Almaty is the meeting point for all appreciating design and aesthetics and brings together people from culture, fashion, design, media, and arts contributing to the reputation of Almaty as an attractive destination both for tourists and business travelers.
9.0 Excellent
Pros: super breakfast
Cons: can not open windows.....
9.2 Excellent
Pros: Our stay there was perfect. Delicious breakfast, nice rooms, professional staff.
Cons: The only bad thing there was they stressed their wellness and swimming pool facilities. Without letting us know before on booking.com, we found out soon that swimming pool was out of order. They offered a voucher to a wellness center nearby.
10.0 Excellent
Pros: The best thing about the hotel was how attentative and helpful the staff were, I couldnt emphasize how nice, friendly, and helpful. They would talk to you genuinely and do everything they could to make your stay better. They arranged a tour of Big Almaty Lake with a great tour guide (Gulnar) and driver (Sattam) whom were beyond exceptional in the tour. Highly recommended, plus the food in the hotel is great.
8.3 Excellent
Pros: Polite, attentive staff. Decor. Rainforest bedroom shower. Swimming pool. Changing rooms. Gym had excellent up-to-date maintained equipment and additional features. Luxury robes and toiletries.
Cons: There were coffee cup marks on the bedside tables in the bedroom. The smoke detector in the room was still taped up (I am a safety advisor)! I was sure something was constantly beeping in the room or nearby.
10.0 Excellent
Pros: everything
10.0 Excellent
Pros: Super Staff - Mr. Nurlan the Bellboy - excellent English speaker & communication skills
Mercure Almaty City Center - Almaty - Building
4
9.0 Excellent (1,182 reviews)
Overview Reviews
Perfect choice if you're planning a business trip or considering a leisure travel. The hotel is located in central part of the city, in close proximity to various landmarks. Facilities and services include two restaurants with the finest cuisine, lobby-ba r, 4 spacious conference rooms, and a relaxing spa-center. Hotel boasts 117 well-appointed guestrooms with unique inspired design by local culture and traditional art.
4.2 Okay
Pros: It is new and good
Cons: Cleaning service is not good, not replacing towels and other items in bath. Even if you put clean my room tag, they are not cleaning.
10.0 Excellent
Pros: The rooms were very spacious and the facilities were outstanding. The staff, especially Rishat at the front desk were very accommodating, also great English speakers.
Cons: Nothing, all was great
8.0 Excellent
Pros: The gym could be open longer and have more equipment.
9.2 Excellent
Pros: To be honest it’s good location & nice staff
Cons: Not all of them but they didn’t have experience to clean the path room very well
9.6 Excellent
Pros: location view service quality of the furniture
Cons: none
10.0 Excellent
Pros: Everything was great!!!
Cons: Nothing!
9.0 Excellent
Cons: breakfast could be better