Location is great. Close to everything but the way property is set up quiet at nite and exclusive during day. Also gives you access to Southern Most area via their B and B. Staff at beach were wonderful and very courteous and hardworking.
Kyack asked would I prefer a room with better view or more space and extra towels I received none of the above. Room service cleaning was very late in day. There were days I did not think they would show at all.
We had a problem with are air conditioner. They dispatched an in house maintenance person. He explained that the unit was frozen an they would get a HVAC specialist asap. The unit was up an running the next morning. This all happened Sunday eve around 7pm. We were compensated for our troubles. .
Part romance, part adventure, and entirely paradise, Pier House Resort is legendary in the Florida Keys for countless reasons. As the first full-service hotel in Key West, our convenient location on the edge of Old Town puts you steps away from a private beach and all the entertainment that makes our island so famous. Travelers have sought the sun and free spirit of the Caribbean and the Florida Keys for centuries. Keep the tradition alive, and book your tropical beach vacation today!
Based on 1,513 reviews
Value for money
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