Pier House Resort & Spa

Reviews

Pros

"Loved the pool and beach area." (in 40 reviews)

"Great Location, Good facilities" (in 58 reviews)

"Great access to Duval St" (in 10 reviews)

Cons

"The air conditioner didn't work and the toilet was broken and ran all night." (in 14 reviews)

"Only a rain shower no hand held/movable shower head" (in 4 reviews)

Show reviews that mention

+

key west

duval street

private beach

restaurant

end of duval

air conditioner

recommended places to eat

pricey considering

view was parking lot

great location

rain shower

extra for parking

glass and mugs

staff were great

Good

Apr 2015

6.2

Location is great. Close to everything but the way property is set up quiet at nite and exclusive during day. Also gives you access to Southern Most area via their B and B. Staff at beach were wonderful and very courteous and hardworking.

Kyack asked would I prefer a room with better view or more space and extra towels I received none of the above. Room service cleaning was very late in day. There were days I did not think they would show at all.
Excellent

Mar 2015

9.7

honest

We had a problem with are air conditioner. They dispatched an in house maintenance person. He explained that the unit was frozen an they would get a HVAC specialist asap. The unit was up an running the next morning. This all happened Sunday eve around 7pm. We were compensated for our troubles. .

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