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Best hotels in Northland (Kansas City)
"Situated near the airport, this hotel is 5.5 mi (8.8 km) from Zona Rosa Shopping Mall, and within 20 mi (32 km) of Kansas City Convention Center and Union Station. Sprint Center and Worlds of Fun are also within 25 mi (40 km). "
Overall 9.4 Excellent
Based on 131 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Pros: Full kitchenette in room is convenient, TVs equipped with Netflix (have to use your own login), bed is comfortable, ice machines on each floor
Cons: The shower is sort of half open which feels awkward. It didn't affect the function or anything.
"Situated near the airport, this hotel is within 3 miles (5 km) of Tiffany Greens Golf Course, Zona Rosa Shopping Mall and Harley-Davidson Factory. St. Lukes Hospital and Saint Luke's North Hospital-Barry Road are also within 3 miles (5 km). "
Overall 9.2 Excellent
Based on 233 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Pros: Great staff, terrific hot breakfast, super clean and comfortable.
Cons: Vending machines not working, no service stations anywhere near to refuel.
Excellent
10.0
Pros: The staff were super friendly and accommodating. We were very pleased with the location, and pleasantly surprised by the Kickback! We weren’t expecting an evening meal to be included! Drury is a chain we will happily come back to!
Excellent
10.0
Pros: Check-in easy, staff very friendly and helpful, entire facility clean and well maintained, hot breakfast/dinner included, happy hour with free drinks.
Cons: I have zero complaints.
"Situated near the airport, this hotel is within 20 mi (32 km) of Kansas City Convention Center, Union Station and Crown Center. Sprint Center and Legends Outlets Kansas City are also within 20 mi (32 km). "
Overall 9.1 Excellent
Based on 678 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
9.4
Okay
4.5
Cons: Failed to clean room after first night Layout of room was terrible. Bathroom and shower were the worst ever experience
Excellent
8.0
Excellent
8.0
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Needed a place to stay on short Notice - it was great
Excellent
9.4
Excellent
9.7
Excellent
10.0
Excellent
9.1
Pros: The hotels was great. It was a perfect size and the staff got to know me and were very friendly. I was surprised at how good the food was here. The breakfast was a large buffett which had some rotating egg dishes. The food you could order was good too, better than expected and the prices were reasonable. Definitely check out the happy hour when you go. I used the fitness center one day too and loved it. More than what I expected from a hotel this size. I would definitely consider a Hyatt Place next time I travel.
Cons: The only thing I didn't like was the PPV movies in the room were terribly expensive. It was around $18.00 to rent a movie. Are you kidding me?
Excellent
9.7
Excellent
10.0
Excellent
10.0
Excellent
10.0
Excellent
10.0
Pros: The room was very clean and spacious. I wish they had a soda machine instead of the snack bar at the front where soda was almost $3.00. I felt the breakfast was wonderful. A great place to stay for the weekend. I want to stay at other Hyatt hotels like this again.
Excellent
10.0
Pros: I stayed here to be close to the airport due to an early morning flight. The staff were all friendly and accommodating, the rooms were clean and comfortable with great beds. The breakfast was better than average, as well. I wouldn’t hesitate to recommend this hotel, and would definitely stay there again.
Excellent
10.0
Good
6.2
Cons: The temperature in the room was hard to keep and there were no plugs next to the bed to charge my phone. The plugs next to the tv didn’t work. Other plugs were hard to get to except in the kitchen
Good
7.4
Pros: Very friendly and helpful staff
Cons: HVAC system right outside window & keep us awake every night--Heater control did not work work in room and was very warm even though we turned the heated down to 58 degrees (rm #222)
Excellent
8.8
Pros: Room was strong all around, w nice bed
Cons: The first room they put us in had a heavy smoke smell. But they were nice about switching us.
Excellent
9.7
Pros: Best of all was the host, who did everything she could to make us feel welcome. She was so kind and resourceful! The hotel was easy to find and felt very comfortable to stay in. The room was very nice, the beds were large and comfortable. It had sufficient ammenities for our needs. I loved the fitness room also, especially the tv in each machine. I also enjoyed the coffee bar.
Cons: The shower seemed weak.
Good
7.1
Pros: Breakfast amazing? I wouldn't know since, with the new policy, I didn't have breakfast. Luckily there is a Golden Corall close by where I had a great breakfast. That will become my habit. I can get a better breakfast for about the same price or better somewhere off property. "Morning is for members" is what will cause me to stay at The Hampton more often.
Cons: Don't make me pay for the "free breakfast" by booking a qualifying reservation.
Excellent
10.0
Pros: The room was larger than expected with a nice separate sitting area. Everything was clean and comfortable. And what stands out most was the front desk staff. Both of the people working at the front desk were so very kind and helpful. Cheerful people. Both noted by myself and teen daughters. Great place, would definitely recommend and stay at again.
"Situated near the airport, this hotel is 1.6 mi (2.6 km) from Harley-Davidson Factory and 2.4 mi (3.9 km) from Zona Rosa Shopping Mall. Tiffany Greens Golf Course and St. Lukes Hospital are also within 3 miles (5 km). "
Overall 8.9 Excellent
Based on 193 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.7
Pros: I like the setup, the facility was nice. We met for a family mini-vacation and this was the halfway point. Great room setup for our needs.
Cons: Hard to find. Our room wasn't serviced on the 2nd day of our stay.
Excellent
8.0
Excellent
9.7
Pros: Rooms where nice and beds where comfortable
Cons: The slow elevator
Excellent
10.0
Pros: The room was great!
Excellent
10.0
Excellent
10.0
Excellent
10.0
"Located in the heart of North Kansas City, this hotel is 2.1 mi (3.4 km) from Argosy Casino and within 6 miles (10 km) of Kansas City Convention Center and Isle of Capri Casino Kansas City. Municipal Auditorium and Clark's Point are also within 6 miles (10 km). "
Overall 8.8 Excellent
Based on 145 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.3
Excellent
10.0
Pros: Pool, exercise equipment, and location.
Cons: Nothing
Excellent
10.0
Excellent
10.0
Pros: City view room and ambience
Excellent
8.0
Excellent
10.0
Pros: This place was awesome. Very very clean. Great staff - friendly, helpful, not too buttoned up. Beautiful decor - trendy and modern. Perfect for any type of stay. I was mixing business and pleasure and felt totally at home. On my next trip to KC I will definitely try to book here first.
Cons: With all the positives, there was one negative that is totally out of the staff's hands. The walls are paper thin. The party next door at 4am... my wife and I became part of the party. We heard everything that was going on. For a business person during the middle of the week, probably no problem. But we stayed a Friday and Saturday and the weekend crowd probably made it worse.
Excellent
9.4
Pros: As a smoker, I really appreciated the smoking stations placed around the property outside. Very accomodating which you don't often find anymore.
Cons: The outlet in my bathroom didn't work.
Good
6.8
Pros: Bistro food was OK, customer service at the desk was horrible
Excellent
10.0
Pros: Clean rooms, incredibly helpful staff, great proximity to downtown KC, the Plaza, and IKEA. This is likely our new go-to hotel in the area!
"Situated near the airport, this hotel is 1.6 mi (2.6 km) from Harley-Davidson Factory and 5.2 mi (8.4 km) from Zona Rosa Shopping Mall. Argosy Casino and Weston Bend State Park are also within 16 miles (25 km). "
Overall 8.6 Excellent
Based on 316 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7.4
Pros: Location, friendly staff
Cons: Loud humming elevator. Need a new shuttle van.
Excellent
9.4
Pros: Husband and I stayed with our 3 kids, ages 5-14. They loved pancakes at night. I loved having coffee, microwave, and fridge in the room. Breakfast was delicious. Rooms were very clean. The staff was wonderful. Due to some unfortunate circumstances we had to change cities and dates for our stay. They were great about moving the dates the day of our original booked date.
Cons: The only slight down side was the pool was pretty small.
Good
6.0
Pros: The burger restaurant on site was great. Although, everytike someone opened the patio door a cloud of cigarette smoke came billowing in. The stench was a damper on an otherwise great meal.
Cons: The locks to my room door had to be reprogrammed after having my key unsuccessfully recoded three times. I was very tired from traveling, had an early flight, and just wanted to sleep. Inside the room, it looked as though someone had spilled something on the old A/C unit and it was crawling with ants. I was too tired to call down to the desk again, so I just slept in the far bed from the window and did my best to put the ants out of my head so I could sleep.
"Situated near the airport, this hotel is 3.8 mi (6.2 km) from Harley-Davidson Factory and within 12 miles (20 km) of Zona Rosa Shopping Mall and Weston Bend State Park. Argosy Casino and Kansas City Convention Center are also within 20 miles (32 km). "
Overall 8.5 Excellent
Based on 203 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.8
Excellent
8.8
"Situated near the airport, this hotel is 1.8 mi (2.8 km) from Harley-Davidson Factory, and within 6 mi (10 km) of Tiffany Greens Golf Course and Zona Rosa Shopping Mall. Ladoga Ridge Winery is 13.2 mi (21.2 km) away. "
Overall 8.2 Excellent
Based on 790 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Pros: 3 star, very nice room.
Okay
4.8
Pros: Some staff was nice and pleasant. The restaurant food was average but not bad. Bed was comfortable and we used the small gym. Some machines were not working 100% but you could still use them. Also the pool was nice
Cons: So the small detail was that there are many Four Points and we wanted the one by the stadium not the one by the airport. Huge difference. No one could help us with this and we wound up paying for two hotels for the weekend. It's pretty isolated so you need a car or taxi to get a good meal away from the airport. The hotel actually drove us to a local restaurant and said they could brng us back, but when we called they said they couldn't do it after all. If you want a place near the airport it's fine. A lot of pilots and stewards were staying there.
Excellent
10.0
Excellent
8.0
Good
7.4
Pros: The beds are amazing, and rooms are nice.
Cons: Location isn't the best, unless you are looking to be close to the airport
Excellent
8.0
Good
6.8
Pros: We enjoyed the king size bed that had a very comfortable mattress and bedding. Our TV had a variety of channels including HBO and Showtime. Also, the black out curtains were perfect for sleeping in.
Cons: We received a questionnaire in advance of our stay that included room preferences. We requested a high level room with a king size bed. Upon arrival, we received a room on the first floor with two full size beds. We then asked the attendant if our initial request could be met and as it turns out there was a room available that met our needs. She did not express concern for the unmet request or issue an apology. Our room was only cleaned once during our three night stay. We had to requested additional towels because ours were not replenished daily. We were going to have breakfast in bed but the room service line was busy for an hour. We tried the front desk and restaurant as well. All lines were busy.
Excellent
8.2
Good
7.1
Pros: Hotel was very close to the airport which made it easy to get to my flight. Hotel was very clean and the bed was comfortable. Room had mini fridge, good size tv and nice bathroom.
Cons: Room AC wasn't working. When I contacted the front desk they sent maintenance quickly. Tech said AC was working, but couldn't keep up with the heat from the day. Front desk staff said the room would cool off eventually, but the hotel was full and they could not move us to another room. When I went down to the front desk to ask for a manager, they said a supervisor wouldn't be available until Monday (two days later), and that they would not be able to offer any room discount. Surprisingly, they were able to find an empty room for us which did have a working air conditioner. Very disappointed with the lack of customer concern from the front desk staff. Pillows were too soft for my liking. Hotel has a restaurant but for the rate, does not offer a continental breakfast for the guests
Excellent
8.2
Pros: The bed was so comfortable.
Cons: I think a nice continental breakfast could be included.
Okay
4.5
Excellent
9.7
Excellent
10.0
Excellent
9.4
Excellent
10.0
Pros: Really friendly staff, great stay.
Excellent
10.0
Excellent
8.5
Excellent
8.0
Pros: Rooms were clean
Cons: Ac didn't get as cool as I would have liked. Would be better if they served free breakfast.
Good
6.5
Excellent
10.0
Pros: Wee arrived late and left early. Everyone was curious and efficient.
Cons: Nothing. It was great.
Okay
4.8
Pros: Rooms were small but the beds comfortable! Food at restaurant was average. Check in was quick and easy!
Cons: Attempted to order room service at 9am from our room- the hotel phone was not working so I called via my personal cell and spoke with AJ at the front desk. He said he would send someone to fix the phone but told me there was no room svc on Sundays- which is not true. He then proceeded to hang up on me. My friend and I had to physically go down to the front desk (were still in pj's, mind you) and spoke directly to the manager, who happened to be Aj who previously hung up on me! After he told us the restaurant is "right there" pointing to the restaurant, he finally gave me the phone to call room service. Unbelievable customer service. I've never been treated like that in my life. Especially at a "nice hotel." Aj must have had a change of heart and apologized for his actions 2 hrs later when we checked out and compensated our breakfast but I will never ever pay to stay at a Sheraton again. It was supposed to be a fun girls weekend and this is what we're talking about. I just hope other guests don't have to experience any of this.
Excellent
8.0
Pros: Friendly staff
Excellent
10.0
Excellent
8.0
Pros: Free parking for airport and flights
Cons: noisy heater in room
Excellent
10.0
Excellent
10.0
Good
6.2
Excellent
9.7
Okay
4.5
Pros: Bed was comfortable and staff was great
Cons: Wall paper falling apart, carpet frayed and dated, overall appearance was not what we have known for Starwood properties. We were disappointed.
Excellent
10.0
Pros: The hotel has a really good restaurant inside with a good breakfast buffet. The room was spacious & the heat worked well in January for playoff time.
Good
6.8
Pros: The hotel is very near the airport and the shuttle ride is quick. A major draw is the 10 day free parking. The hotel looked like it was being remodeled but our room (we stayed twice) were comfortable.
Cons: The restaurant was terrible. Also the business center is joke. While the computer is nice it is placed five feet from a big screen TV. It gave me a headache to print out my boarding pass.
Good
6.8
Pros: I really liked the front desk staff. They were very understandable and eager to help with all of my needs.
Cons: I disliked the fact that my card info was taken for incidentals and my card was charged 60% of the actual overall room payment. I have never noticed that before but it was definitely an extreme negative mark when I saw that on my acct info. Yes I was told it would take 3 to 4 days for it to be placed back onto my account but it was still a big shock.
Excellent
8.5
Pros: Clean with a restaurant inside.
Cons: Not much of a complaint but the bed was a little too soft and the bathroom was small
Excellent
10.0
Pros: Very clean and spacious! Friendly staff as well. Free bottle of water each day, and a large fridge, were nice perks.
Excellent
9.7
Pros: Hotel was clean throughout and that’s very important to me. Room was cozy very clean as well. Well taken care of establishment
Cons: Bed was a tad bit firmer than I prefer
"Situated near the airport, this hotel is 1.6 mi (2.6 km) from Harley-Davidson Factory and 5.6 mi (9 km) from Zona Rosa Shopping Mall. Argosy Casino and Weston Bend State Park are also within 16 miles (25 km). "
Overall 8.1 Excellent
Based on 378 reviews
All
- All
- Families with older children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Good
6.0
Cons: The first problem was the 15-minute wait I had to endure when I arrived. There was nobody at the front desk, it was literally a staff of one, who it turned out was out giving another ride back from the airport. I had to endure Fox News propaganda blasting from the breakfast area while waiting. After he checked me in when he returned, he was rooting out loud for America’s upcoming economic failure while Fox was broadcasting news about Trump’s New tariffs against China. I whispered an obscenity back to him as I rounded the corner to my suite. I was happy to completely avoid the lobby the next mod upon my departure.
Excellent
10.0
Pros: Staff was friendly, location was great, room was spotless. Worth the money. Only
Cons: Only problem was the room was extremely hot when we entered. Took quite awhile to cool off but that's the only downside.
Good
6.0
Pros: 1st floor room was nice, but poorly designed. TV was set between the bedroom and kitchen/sitting area, so watching it was a bit awkward. Bed was comfortable. Air conditioner worked very well and kept us comfortable during the heatwave. Room seemed pretty clean. Staff at front desk was very kind. The view out our window was nice--a shady tree and a field. Hotel was quiet. Breakfast was fine, nothing special. Eggs & sausage, cereal, yogurt, apples, make your own oatmeal and waffles, juice, milk, and coffee.
Cons: The only ice machine is on 2nd floor. Drinks and snacks had to be bought at the front desk. The pool was closed for repairs the entire weekend. Breakfast was served in a room the only fit about 5 tables. Watched many people take their food into the lobby sitting area and back to their rooms. Several hall lights were broken. Room layout is strange.
Excellent
10.0
Pros: We did a park and fly here so we could catch a flight in the morning to Vegas. The room was a suite and for the money it was well worth it. Also the parking option and the shuttle was very nice to the airport. the person who gave us a ride was very friendly and when we returned we got a ride back to the hotel. I would stay here again.
Okay
4.0
Pros: Close to airport with free shuttle.
Cons: Hotel is under significant renovations to include closed staircases, carpets removed to bare floor, power tools operating at 830pm (They did stop when asked), and hot tub area was out of order and wrapped with caution tape (messy), pool area was unclean as well. Complimentary breakfast was not good either. Even for the price I would stay somewhere else.
Good
6.0
Pros: It is right next to the airport and all the staff were very friendly.
Cons: The shuttle ends at 11pm, and you have to pay extra to leave your car there while away.
"Situated near the airport, this hotel is 1.1 mi (1.8 km) from Harley-Davidson Factory and 4.4 mi (7 km) from Zona Rosa Shopping Mall. Argosy Casino and Weston Bend State Park are also within 16 miles (25 km). "
Overall 7.9 Good
Based on 526 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9.4
Pros: Clean room and public areas. Easy access.
Cons: Old furniture, poor sound insulation. Breakfast can improve a little bit.
Good
6.0
Good
7.1
Excellent
9.1
Pros: Clean rooms and a good breakfast
Cons: No hot tub
Excellent
10.0
Good
6.0
Good
7.7
Excellent
10.0
Okay
4.0
Cons: Wanted to be near the airport but will never stay here again. Pick another one of the nearby hotels.
Excellent
8.0
Okay
5.4
Excellent
9.4
Excellent
8.2
Excellent
10.0
Excellent
9.1
Excellent
10.0
Excellent
9.7
Cons: There was remodeling going on, but nothing that disturbed.
"Situated near the airport, this hotel is 1 mi (1.7 km) from Harley-Davidson Factory and 4.5 mi (7.3 km) from Zona Rosa Shopping Mall. Argosy Casino and Weston Bend State Park are also within 16 miles (25 km). "
Overall 7.8 Good
Based on 494 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.2
Pros: Location is everything! The price was adequate. The room was clean and quiet.
Excellent
9.4
Excellent
9.1
Excellent
10.0
Good
7.1
Excellent
8.0
Good
6.0
Pros: Easy access
Cons: Cleanliness - was filthy under the entertainment furniture. Bottle cap and a bunch of dirt. Did let the front desk know about it.
Okay
5.3
Excellent
10.0
Pros: The best were very comfortable and linens were very soft aND perfect after a long day of travel.
Cons: There was only one ice room per floor.
Excellent
9.1
Excellent
10.0
Excellent
10.0
Pros: We originally got a room that was non smoking, but as soon as we walked in, it smelled like smoke. My two young children could smell it as well. I immediately went to the front desk and talked to them about switching our rooms. Without hesitation, they did. They completely understood and emphasized on the situation. The front desk lady was very professional. She is an asset to the Hilton.
Excellent
10.0
Excellent
10.0
Pros: Seems clean and the staff ate helpful.
Cons: We stayed on the second floor and there was a strange noise all night. It would only last a couple seconds. Never could determine what it was.
Excellent
10.0
Pros: Great bed, clean bathroom and extra blanket and pillow in the closet, friendly staff
Excellent
8.0
Excellent
8.0
Pros: Did get a free dessert.
Cons: The unexpected pet deposit, and unable to leave my pet while I went out to dinner.
Good
7.1
Pros: Fast check-in. Very clean room, beds were comfortable. Good price for one night stay.
Cons: Had to call twice for the shuttle to pick us up at the airport. It took about 45 minutes. Being remodeled so the restaurant looked like a temorary set up with a some square bare tables and an electric food server on the counter. The "bar" was a ledge near the lobby with 2 beer taps and not a soul in site. Places to eat were about 5 miles down the highway.
Okay
5.7
Pros: Airport pickup and close to airport
Cons: They charged me $25 to check in early as I needed to change clothes for my business meeting. They did not mention that had I waited 20 minutes there would be no charge. 'Company policy', the refuge of cowards.
"Situated near the airport, this hotel is within 9 mi (15 km) of Worlds of Fun, Sprint Center and Crown Center. Hallmark Visitors Center and Liberty Memorial are also within 9 mi (15 km). "
Overall 7.8 Good
Based on 394 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8.0
Good
6.0
Excellent
8.0
Excellent
8.0
Mediocre
2.0
Cons: False Advertising! I made reservations for this hotel walked into the room and walked right out. The rooms reaked of urine and what appeared to be blood was on one of the night stands. Then when I walked into the lobby and told them there was no way I was staying there we still got charged. RIP OFF BEWARE OF THIS LOCATION! I'm a wounded warrior and they took full advantage of me!
Excellent
8.0
Pros: Price
Cons: Loud beds. Woke up the whole room when one got up to use the bathroom.
Excellent
9.7
Pros: Every associate we came in contact with was incredibly friendly and always willing to help. The rooms were clean and relaxing.
Excellent
9.1
Pros: Rooms were efficient, clean, and comfortable. Microwave and refrigerator worked great and television service was fairly standard but good. Waffle maker at the breakfast was a pleasant surprise. Over all our short stay was very good. We were traveling into Kansas City for an event and trying to stay on a lean budget. The hotel was an excellent value for our needs.
Cons: We stayed on the 1st floor and the floor/ceiling above creaked when the people staying in the room above us walked around. Pool is an outdoor pool so it was closed down for the season. Would have liked to see a wider variety of fresh fruit at the breakfast.
"Situated near the airport, this hotel is 1.8 mi (3 km) from Harley-Davidson Factory and 5.6 mi (9 km) from Zona Rosa Shopping Mall. Argosy Casino and Weston Bend State Park are also within 16 miles (25 km). "
Overall 7.4 Good
Based on 406 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Mediocre
3.1
Pros: Location
Cons: Hotel smell terrible, it could be health hazard. The room was in professional clean. First room I have the bed sheet had spots on, it was too nasty to sleep on. The receptionist was will to chant us new room. Second room the trash was not empty, smell of old wet paint was so strong, the tv was the old version unlike the picture they shown and the remote wasn't working. Even though we didn't pay much to stay but this is not even worth to stay. The breakfast was unsanitary, I was afraid to eat anything from there. Stay away if you don't want to get sick.
Mediocre
2.0
Cons: We got there at midnight. The staff doesn't care about you personally as a customer. The room we received was dirty and smelled of smoke. This was at Midnight!!!! We went back to the desk, got another room. It was ok. Except 30 minutes later another couple was trying to get into our room. That room was double booked. The girl at the front desk did not seem to care about anything. We could not get a receipt for the first of a two night stay. I cancelled the second night the next morning. I was not going to stay there. If we left our car, I would have to pay $5 to park my car. There is no valet service. It is a hotel parking lot. Would NEVER stay here again!
Good
7.4
Okay
4.0
Pros: They have the option for early check in. The staff was friendly.
Cons: The room had water damage. The hot tub wasn't working. The TV channel selection sucked. The breakfast was mediocre. The whole place was kinda run down. Not worth the money we paid.
Good
6.8
Mediocre
2.0
Mediocre
2.5
Cons: The room included a sleep number bed, which they didnt tell us. It wasn't actually working or plugged in, so we just thought the mattress was rock hard. When we asked for a different room, we were told they would fix the bed. After a day out, we came back to find the bed still unplugged and rock hard. The pool heater was broken and the hot tub had not been cleaned. Two people were actually smoking inside the hallway of the building. When we complained a second time that it was not fixed, we were yelled at by the building manager. We chose to go elsewhere for our third night. I've never had such poor customer service in my entire life. I would avoid this hotel even if the room were free.
Mediocre
2.0
Cons: This hotel was disgusting! Yes, it is under renovation so the lobby and all of the floors are in disarray, but everything is filthy. I had to walk around stained mattresses that were just laying in the hallway, old furniture stacked in the hallway, old broken drywall everywhere. This hotel has no business renting rooms while this kind of construction is goes on. I didn't feel safe and decided not to stay the night. Will never attempt to stay here again.
Mediocre
2.0
Pros: Not much, the fridge in our room I guess.
Cons: They said there was a bar and restaurant on the website, one of the reasons I booked this place, that was false. The breakfast was gross... the gravy smelled bad, like it would make some one sick. The staff was rude, and not really accommodating. They didn't even asked if I enjoyed my stay when I left. The beds were rock hard. I could go on, I don't usually leave reviews for places, but this was terrible. They said they had new management again it would be nice to know this information before we book. Wish i couls get a refund....
Mediocre
2.0
Pros: The hotel has serious potential to be beautiful if someone would take care of it. Hotels.com went above and beyond to make sure that our negative experience didn't ruin our road trip.
Cons: The manager was beyond rude; he swore when speaking to me on the phone and pretended a manager was unavailable when he later told me he was standing there the whole time. All I wanted to do was make sure he wouldn't charge me for the nights that I wasn't staying. The hotel was dirty, visible crud and wrappers on the floors and walls of the hallways and our room, and the very strong smell of cigarette smoke and mildew. The carpet in our room was wavy from water damage and the beds were as hard as boards. There was no mini-fridge or microwave in the room. Two out of three elevators weren't working, the pool and hot tub were closed and so was the restaurant they were supposed to have. I just can't get over how rude the manager was or that he would lie to customers. Hotels.com did everything right though.
Okay
5.7
Cons: Mold on ceiling just outside my room, was unable to adjust the temperature, staff parked under the canopy, toilet seat in my room needs replaced. Seems like the owner would rather keep every dime he makes instead of making the hotel a nice, clean and relaxing place for the guests. Also, my room was on the ground floor and guests coming and going could see in my room as there was not a closable curtain
Excellent
10.0
Mediocre
3.1
Pros: The price, we paid $52 per night. We are college students so we are used to living with bare minimum. We thought it would be okay based on some of the reviews and the pictures. However, the pictures lied and the reviewer must have been lucky in their stay, we were not.
Cons: The room was nothing like the pictures. There was no easy way to get to the lobby so we had to take a long roundabout way. The room was old and outdated. The bathroom fan sounded like a garbage truck in our room and there were water stains on the ceiling. One of the lights didn't work and was falling apart. It rained one of the days and we had to listen to a loud persistent drip from the air conditioner all night and morning, even got up to see if it was leaking. They did not have a mini fridge or microwave, and the ice machine was broken and leaking all over the floor for multiple days. There was free breakfast but there was minimal selection and all the food was gone before 8am and they didn't bring out more. In addition, we were told there was free wifi, the wifi ended up not working in our room and my fiance had to go to the lobby to use it. Even in the cheapest of hotel stays there has always been shampoo and conditioner mini bottles, there were none, not the biggest thing but just thought it was strange.
Mediocre
3.1
Pros: Price (but, you get what you pay for)
Cons: The overall appearance of the property is very dirty, and very unkempt, and had a very bad smell! I was only able to stand being in the pool area for about 5min before I had to leave. Walking across the deck area, my foot almost went through a very rotted out section. My room smelled very strongly of bleach to the point it burned my eyes. As this was already my second room due to no working bathroom lights in the first one, I did not ask to change again. The sheets were stained, and the comforter was a bit worn. I noticed as I was leaving that there was spots of smeared blood on the door. Very disconcerting
Mediocre
3.4
Pros: Absolutely nothing, and I will never trust Kayak ratings again
Cons: Had to walk thru pool of water on wet carpet to get to swimming pool. Was never cleaned up while there. Toilet ran constantly Breakfast service was atrocious - one man (who wore the same clothes every day) cooked sausage one frying pan at a time. He couldn't even keep up with 8 people in the room, let alone a full crowd. No waffle iron, pancakes or many other things. This hotel is trying to skimp on every penny and could care less about service. Front desk too busy chatting on cell phone to be responsive to customers One small bar of soap in bathroom for 4 people - REALLY? Two towels for 4 people. etc.
Good
7.7
Pros: Two queen beds for $90
Cons: Bathroom shower was clogged
Okay
5.7
Pros: We loved the location. It was near the airport and featured a park and stay. We stayed one night and felt that the room was okay. Nothing too special but nothing really wrong with it either. It's really one of those hotels where you get exactly what you pay for. It was quiet, didn't really hear anything at all and we do appreciate that. The pool was decent. I loved the park and stay feature. We paid $4 a day to park at the hotel rather than parking at the airport for a much bigger price. The shuttles were nice and when we got back to the city and the shuttle came straight to the airport and picked us back up and delivered us back to the hotel and our car.
Cons: We were really bummed that the hot tub wasn't working AT ALL. It was colder than the pool actually. And there wasn't even a sign or anything to let us know it was broken. This hotel was okay for one night. We aren't sure we would stay there for longer though.
Okay
5.4
Pros: Price
Cons: There was a moldy smell in the room. Wallpaper was peeling and shower had mold.
Mediocre
2.5
Pros: Decent location to airport
Cons: Room smells of mold, wall lamp by bed was hanging off wall, bed was horrible, desktop dirty
Mediocre
2.0
Pros: Checkout time.
Cons: Soon as we entered our room noticed two pillow cases missing, we called the front desk they said they would send someone but they never did, the bathroom smelled like urine and the carpet was filthy.
Mediocre
2.0
Pros: Discusting place! Smells everywhere? Filthy dirty rooms. The rooms shown on websites are not this hotel. So bad we left.
Mediocre
2.0
Pros: Nothing
Cons: I paid for 2 queen beds and only got one. They gave us a bloody cot and the manager said that they accommodated us by doing that. There were no towels and when we asked for some we were told that they were out. The manager refused to do anything about it.
Good
6.0
Pros: Cost efficient, I mean overall it completely served the purpose
Cons: Light bulb out in the room, closet door was broken, toilet was loose, seemed kind of outdated there's definitely a smell going on that isn't natural. The door to the outside does not lock at all
Okay
4.0
Pros: It's was quiet and private
Cons: the TV was still old style tube even though said was flat screen. The sleep number bed didn't work although still was not to bad.
Mediocre
2.5
Pros: Cheep
Cons: Dirty and old and rundown and cops in the parking lot all night
Okay
4.5
Pros: Nothing really.
Cons: The pool had to much chlorine, bed was dirty, bathroom was dirty, bed was hard, breakfast wasn't all that great, plates and bowls were still dirty.
Okay
5.1
Pros: The lobby was nice. It had a really cool courtyard with potential, but basically it was left to rot by the owners. The front desk guy had a lot of patience, but it appears he had a lot of practice. They had a hot tub that worked, and my kids swam in that because the pool was liquid ice (see below). My room was ckean and well organized.
Cons: The swimming pool was cold, i know what the last feelings of the titanic victims were cold. The restaurant in the hotel was decent, but expensive for what it was. My food sat out under a heat lamp forever, and the shrimp put on it were possibly edible, but I didnt take the chance.
"Situated near the airport, this hotel is 1.6 mi (2.5 km) from Harley-Davidson Factory and 5.2 mi (8.3 km) from Zona Rosa Shopping Mall. Argosy Casino and Weston Bend State Park are also within 16 miles (25 km). "
Overall 7.1 Good
Based on 729 reviews
All
- All
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6.0
Okay
4.2
Pros: I might should have known that staying at an extended stay hotel is like the 21st century flophouse. Sketchy characters in groups drinking and smoking and generally rowdy right in the entrance to the office. Loud cars and uncaring people loudly conversing right next to the room window. No sheers on the Windows, if you open the curtains for a little light, better make sure you are dressed and have no valuables in sight. The kitchenette was a miniature stove, truly less than 12 inches wide, two burners and a frig and sink - no dishes, no pans, no silverware. Other similar properties I've stayed at are truly furnished. But, after evaluating the clientele, one would not expect these items not to grow legs. Truly, disappointing. I paid for two nights but only stayed one because I felt unsafe. Wish I could have gotten a refund.
Cons: See above
Good
6.2
Mediocre
3.4
Good
7.7
Excellent
10.0
Mediocre
2.0
Pros: I didn't like this hotel one bit! Hidden chargers for stupid things and the service of making me feel welcome was horrible! My room wasn't clean, it wasn't cleaned after I took my do not disturb sign down! I will never stay at an extended again! The free internet was worse than dial up...
Cons: Nothing
Good
6.5
Pros: The night staff manager was fabulous - very friendly and helpful, anticipating our needs. Accommodations were clean.
Cons: Walls were thin. Because of airport proximity, many airline workers were around. They often got up around 4 or 5am and could be heard in neighboring rooms.
"Situated near the airport, this hotel is 1.9 mi (3 km) from Zona Rosa Shopping Mall and 2.6 mi (4.1 km) from Harley-Davidson Factory. Tiffany Greens Golf Course and St. Lukes Hospital are also within 3 miles (5 km). "
Overall 7.1 Good
Based on 274 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10.0
Good
7.4
Pros: Three co-workers and I stayed in the KC area for one more day to catch a Royals game after a business meeting in St. Joe. We needed a clean place to stay near the airport with van service and a good price. This place met that standard. For others considering this place please keep the following facts in mind: 1) shuttle is only on the half hour 2) The breakfast consists of packaged muffins and granola bars. I ate a few as I got ready and then had a full breakfast at the airport. 3) We arrived at about 11 PM-we had been at the game. It took a short wait for the clerk to let us enter. 4) The clerk did the best she could. I had reserved two rooms and I had used the name of a co-worker for room #2. However, the two rooms were not linked. She first said I did not have a room...not, "did you use another name?" I called the contact number and it worked out. It was late and I had forgotten that detail-but I expected the two rooms to be linked-it stated that on my receipt. 5) The rooms have a "tired" feel to them. However, it was for one night. I was up at 6:30 to get ready and I left at 7:30. 6) I was at the airport in no time-a REAL plus. 7) There is no business center. I checked in at airport and not the night before at the property. I am glad I had plenty of time at the airport. 8) in the end-it suited my purposes.
Okay
4.0
Pros: The front desk clerk was helpful, sweet, & understanding. Though I was losing my patience she maintained hers the entire time & I praise her for it.
Cons: Looked dirty & old. Smelled like smoke, horribly. The construction was terrible & the "breakfast" didn't qualify as such. I pd the same price to stay at a hotel that was 3 times better. Will never stay there again!
Good
7.6
Pros: The value
Cons: Was booked for a week stay yet key cards had to be reset everyday! Got locked out countless times in the middle of the night, never knew when or if key would work or not...Some staff needs serious work on customer service training, I was shocked how certain situations were handled, enough to make the choice never to return to this particular property again!
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