Good to know
|Distance to city centre||1.4 km|
|Nearest airport||Tel Aviv Ben Gurion Intl|
|Distance to airport||40.4 km|
|"Wonderful, gracious and helpful staff.Amazing accomodation."||(in 71 reviews)|
|"Friendly staff and lovely gardens."||(in 18 reviews)|
|"Beautiful view overlooking swimming pool."||(in 37 reviews)|
Time of year
Show reviews that mention
|beautiful gardens||in 23 reviews|
|beautiful hotel||in 161 reviews|
|cellar bar||in 17 reviews|
|damascus gate||in 5 reviews|
|great breakfast||in 87 reviews|
|history of the hotel||in 30 reviews|
|new york||in 6 reviews|
|old building||in 9 reviews|
|old city||in 61 reviews|
|old world||in 27 reviews|
|pasha||in 6 reviews|
|room service||in 51 reviews|
|staff and great||in 107 reviews|
|swimming pool||in 55 reviews|
|walking distance||in 7 reviews|
They took care of us and made us feel really special as we celebrated our 10th anniversary
Bed was comfortable, but the mattress was low in the bed frame so we hit our legs on wood when we sat down on the bed. Sorry, but that was the only thing I'd change and I feel petty for mentioning it.
Loved the place Great breakfast in the garden in am . Very very helpful staff
The setting is quiet and in a typical Colonial style, which is good and not so good as it takes a decisive management what to keep and what to let go of as it might be completely outdated, which is a keyword with this property. So outdated. There is a sense of an oasis of peace when you come back from the buzzling old town. This is nice. The restaurant is excellent yet also pricey. Pool atmosphere is lovely after an exhausting tour yet why is it not open before 9am and not after 6pm?
Haydays are long over. The place needs a serious make-over as it certainly does not have Leading Hotels Standard under any circumstance. So, value for money is way off.not at all a 5-star, rather 3-Stars as it is. The property apparently still lives off its good-old-days reputation which also the staff reflect. There is anything between „anxious to do the wrong thing“ and actually not being properly trained for the job, to outright arrogant. Some, including the Restaurant Manager are truly misbehaved as in „not knowing what appropriate behavior is in such a place“ but I dare say, also elsewhere. He at his mobile all the time, careless to detail, inattentive in general. And there is also very attentive and friendly staff too, including the Hotel Manager, once being confronted with the absurdity that guests are awoken by brutal construction power-drill sounds at 7am (!) two consecutive days. „An emergency“ .... really? You must be joking. Other reviewers mention ongoing construction the same year. This being said, there was effort to make the absurdity up, yet this can simply not be remedied at almost 400€ a night. This is unacceptable. On to the fact, that floors, walls, amenities all seem 100 years old. Really, and this is anything but in a charming state, plus cleanliness is not a forte either.
Comfortable room. Beautiful gardens. Lovely, friendly staff.
No mirror by the dressing table.
The service is excellent and each and every person working there makes every effort to make sure you have everything you need and are comfortable at all times. I won’t stay at any other place when I visit Jerusalem again.
A stay at American Colony Hotel The Leading Hotels of the World places you in the heart of Jerusalem, within a 15-minute walk of Garden Tomb and Rockefeller Museum. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
based on 1,947 reviews
Things to know
- Nice building
- Stylish hotel
- Friendly atmosphere
- Pleasant hotel grounds
Policies vary by room type and provider.
Reviews about American Colony Hotel The Leading Hotels Of The World
Most popular landmarks
- Garden Tomb 0.6 km
- Via Dolorosa 1.1 km
- Church of the Holy Sepulchre 1.2 km
- Old City of Jerusalem 1.3 km
- Dome of the Rock 1.4 km
- Temple Mount 1.4 km
|Tel Aviv Ben Gurion Intl||40.4 km|
|Tel Aviv Sde Dov||55.5 km|