Pros (+) They allow pets... and they loved their stay!
3 stars
Chateau Jasper
Photos of Chateau Jasper
Overview
Located just a short stroll from Jasper Railway Station, Chateau Jasper offers guests an ideal base while in Jasper. Only a short stroll from Jasper Park Information Centre, it provides traditional rooms equipped with a spa bath, tea and coffee making facilities and a refrigerator.
This award-winning 3-star hotel offers numerous exclusive amenities, including a Jacuzzi and an indoor pool. There is an in-house spa and wellness centre to relax at, which features a beauty centre, as well as a range of body treatments.
Chateau Jasper offers spacious rooms equipped with a hair dryer, cable/satellite channels and a microwave, plus all the necessities to ensure a comfortable stay.
Guests staying at Chateau Jasper Canada can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay close when looking for a bite to eat. A wide variety of dining options are also available in the surrounding area.
The position of Chateau Jasper Hotel permits convenient access to many tourist attractions. Jasper Airport is less than a 15-minute drive away, and an airport shuttle is available on request.
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Amenities at Chateau Jasper
- Indoor pool
- Fitness centre
- Restaurant
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Wi-Fi available in all areas
Dining
- Electric kettle
- Microwave
- Restaurant
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Towels
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Services and conveniences
- Business centre
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Accessible by lift
- No smoking
- Upper floors accessible by lift
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Hiking
- Bicycle hire
- Cycling
- Skiing
- Horse riding
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
General
- Family rooms
- Telephone
- Carpeted
- Storage available
Pool and spa
- Spa
- Hot tub
- Indoor pool
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
Outdoor
- Terrace/Patio
- Garden
Bedroom
- Wardrobe or closet
Workspace
- Fax/photocopying
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Chateau Jasper
8.3
Very good
1157 verified ratings
Wonderful
485
Very good
269
Good
234
Okay
63
Fair
54
Mediocre
22
Poor
30
Summary of reviews
Guests say
Guests had mixed feelings about their stay at the hotel. While many appreciated the comfortable and spacious rooms, as well as the friendly staff, several reviews highlighted dissatisfaction with the service, particularly mentioning unfriendliness from one staff member. The value for price was often deemed poor, with some guests citing high costs and inadequate amenities like breakfast. Cleanliness was a concern for some, especially regarding the parking area. The atmosphere was generally good, supported by positive comments about the hotel's modern and renovated feel, but the location was noted as a bit distant from the main attractions. Overall, some guests would recommend the hotel despite its drawbacks.AI-generated from customer reviews
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Score by provider
8.3 out of 10
25 reviews
8 out of 10
12 reviews
All reviews
Pros (+) Great location. Clean modern room. Super helpful staff
Pros (+) Room was spacious and comfortable and enjoyed the hot tub.
Cons (-) Restaurant was under renovation and parking was difficult, parkade is very tight and when full is very difficult to exit, particularly with cars behind you.
Pros (+) Comfortable beds. The faux fireplace in the room was odd (but nice). Underground parking was available. (great to have in the winter)
Cons (-) Pool was in heavy use when we were there (lots of kids - i.e., in town for a hockey tournament.) Suggest perhaps an adult only time from 9pm to 10pm.
Pros (+) Newly renovated, beautiful hotel. Free underground parking. Pool and jacuzzi are small but nice touches. We will stay here again if we return to Jasper!
Cons (-) Location isn’t great. All the big hotels are at the east end of town, beyond a residential neighbourhood. It’s about a 20 minute walk from the hotels to the downtown, which means you need a designated driver, a taxi, or a warm coat in winter. The underground parking isn’t huge and some idiots were double-parked. The hotel wasn’t tracking them down to tell them to move.
Pros (+) A nice quiet room , even with lots of other people satying in the hotel, no slamming doors or noisy hallways, very nice accomadations
Pros (+) Fairly clean. Breakfast should have been included for the price.
Cons (-) Dated. Rooms should be updated.
Pros (+) The staff was friendly and amazing - due to availability, I received a free upgrade and stayed in a beautiful suite. It absolutely pushed my experience in Jasper to a whole new level.
Cons (-) Not a single complaint - it was fantastic.
Cons (-) the fact that I didn't get a receipt for my stay.
Pros (+) Comfortable, spacious room.
Cons (-) Room decor is dated, and the hotel is a bit far from town if you are walking. A little on the expensive side.
Location
96 Geikie Street, Jasper, AB
What's nearby
- Jasper Municipal Library0.9 km
- Jasper Artists Guild & Jasper Art Gallery0.9 km
- Den Wildlife Museum1 km
- Lac Beauvert1.5 km
- Fairmont Jasper Park Lodge Golf Course1.6 km
- Patricia Lake2.8 km
- Lake Edith3.9 km
- Pyramid Lake4.4 km
- Jasper Skytram4.8 km
- Maligne Canyon6.6 km
- Mount Whistlers7.4 km
- Pyramid Mountain8.6 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Chateau Jasper
Price per night. Prices are not fixed and may vary with time.
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Value for money | 8.0 |
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Distance to city centre | 0.7 km |