Pros (+) Love the place and its staff.
Cons (-) They still don't get the food right.
5 stars
Sheraton Grand Jakarta Gandaria City Hotel
Photos of Sheraton Grand Jakarta Gandaria City Hotel
Overview
Immerse yourself in a five-star experience at the award-winning Sheraton Grand Jakarta Gandaria City Hotel. Conveniently located next to Gandaria City Mall and Gandaria 8 office tower in South Jakarta, our hotel offers unparalleled access to upscale shopping, dining, and entertainment. Relax in our modern accommodations, featuring Sheraton Sleep Experience beds, breathtaking city views through floor-to-ceiling windows, complimentary Wi-Fi, and elegant marble bathrooms. Stay active at our 24-hour Sheraton Fitness Center or unwind by our outdoor pool. Delight your palate with a diverse buffet at Anigré Restaurant, or gather with friends for evening cocktails in our inviting Lobby Lounge. With nearly 40,000 square feet of versatile event space, exceptional catering, and comprehensive planning services, our hotel is perfect for hosting any occasion. Whether you're here for business or leisure, Sheraton Grand Jakarta Gandaria City Hotel is your gateway to the best of South Jakarta.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Grand Jakarta Gandaria City Hotel
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- ATM on-site
- Business centre
- Car hire
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key access
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Conference rooms
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Adapter
- Body soap
- Dustbins
- Conditioner
Bathroom
- Hairdryer
- Public bath
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Bathtub
- Bidet
- Toilet
- Toilet paper
- Toothbrush
- Walk-in shower
Accessibility and suitability
- Entire unit wheelchair accessible
- No smoking
- Non-feather pillow
- Pets not allowed
- Disabled access
- Roll-in shower
- Lift
- Accessible by lift
- Allergy-free room
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Coffee machine
- Dining area
General
- Executive lounge access
- Family rooms
- Pool view
- Storage available
- Slippers
- Telephone
- City view
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Drying rack for clothing
Bedroom
- Extra-long beds (> 2 metres)
- Feather pillow
- Socket near the bed
- Alarm clock
- Cleaning products
Pool and spa
- Spa
- Outdoor pool
- Spa and wellness centre
- Massage
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Shuttle service (additional charge)
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Family friendly
- Cribs available
- Child pool
- Kids meals
- Kid-friendly buffet
Things to do
- Board games/puzzles
- Golf
- Evening entertainment
Outdoor
- Garden
- Terrace/Patio
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
Reviews of Sheraton Grand Jakarta Gandaria City Hotel
9.0
Wonderful
588 verified ratings
Wonderful
416
Very good
85
Good
46
Okay
15
Fair
9
Mediocre
4
Poor
13
Summary of reviews
Guests say
Overall, guests enjoyed their stay, highlighting the cleanliness of the hotel and the quality of the breakfast. However, there were some concerns regarding the service, with reports of issues such as room key malfunctions and unresponsive staff. The location near a mall was also praised, making it convenient for shopping.AI-generated from customer reviews
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Score by provider
8.7 out of 10
201 reviews
9.4 out of 10
156 reviews
9.8 out of 10
1 review
All reviews
Location
Jl. Sultan Iskandar Muda, Jakarta 12240
What's nearby
- Senayan City Mall2.2 km
- Plaza Senayan2.5 km
- Gelora Bung Karno Stadium3.4 km
- Pacific Place3.4 km
- Jakarta Convention Center4 km
- Kemang4.1 km
- Thamrin City6.4 km
- Grand Indonesia6.7 km
- Plaza Indonesia6.9 km
- Jalan Jaksa8.1 km
- National Museum of Indonesia8.5 km
- Monas8.9 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Grand Jakarta Gandaria City Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sheraton Grand Jakarta Gandaria City Hotel
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See most recommended stays in JakartaGood to know
Value for money | 8.7 |
|---|---|
Distance to city centre | 8.4 km |
Nearest airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 12.2 km |
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