|"Staff very friendly and helpful ."||(in 67 reviews)|
|""Clean, great service, awesome location.""||(in 44 reviews)|
|"Bed was very comfortable."||(in 25 reviews)|
|"Front desk clerk was rude."||(in 18 reviews)|
|"no sense of customer service!"||(in 7 reviews)|
|""Room, bed bug bites.""||(in 41 reviews)|
|room was small||in 303 reviews|
|friendly staff||in 132 reviews|
|location was great||in 125 reviews|
|free breakfast||in 121 reviews|
|bed was comfortable||in 112 reviews|
|close to the airport||in 99 reviews|
|bed bugs||in 95 reviews|
|front desk||in 84 reviews|
|airport and free||in 67 reviews|
|poor customer service||in 45 reviews|
|free shuttle||in 41 reviews|
|thin walls||in 26 reviews|
|fridge and microwave||in 22 reviews|
|catch an early flight||in 16 reviews|
|cobweb hanging||in 6 reviews|
|bed was very uncomfortable||in 3 reviews|
Overall it was a bad hotel. They are renovating and I'm sure more improvements will come. The staff were really good. Many restaurants are only a few miles away. As well as shopping. For the money you pay the value is good.
The room was small but you are there to sleep. Slight musty smell in the room but it went away after running the air conditioning.
Nickel and Dime you for everything!
Location was very close to where I needed to be. The room was the smallest I have ever seen. The bed was full size instead of Queen. No closet in the room. It was a shelf in the wall with no hangers on it. Towels were filthy.
Wanted to check in at 2:25 when I arrived in town, but was told there is a $25 early checking fee for anytime before 3pm. Asked for a larger room and said it was an additional fee for changing rooms.
I HAD TO RE CLEAN MY BATHROOM AND THE AIR DID NOT WORK PROPERLY. I did not go to the front desk because for me it was OK. Not a fan of the air. But it was a hot night. The fan served its purpose
Clean room friendly service
Don't show up early
Waffle house in walking distance.
I've already reviewed this hotel on my last stay. I'll just repeat that if you want to check in at 2:59pm, be ready to pay $25 early check in fee. Check in is at 3pm, not a second earlier.
Don't show up early!!!
Almost nothing. There is a Waffle House in walking distance.
No check in early unless you want to pay $25 extra. Even if they have a clean room waiting for you, no check in early. My son and I got there at 1pm, no check in early. We slept on their couch until they let get our room. Would not recommend. Only reason I'm back is because I had already paid for the room along with my cruise. Too bad staff can only do what Mgr says. Makes no sense to have room ready sitting empty. I understand if they had housekeeping to clean a room for you, but I was told by the staff my room was already cleaned, but I couldn't get in until 3pm. They weren't kidding.
Big comfortable bedroom hot showers
I love the staff very professional and helpful....room weas clean but small
The hotel was packed no where to park the cars was everywhere but other than that ill most defently be back
Okay for Overnight, nothing more
Room was very clean. Close to airport, we just needed to catch an early flight out the next morning, so it worked for us. Rate was okay for what it was, it definitely should not be more.
Room was very very tiny. Towels were threadbare, they need to be thrown out and replaced.
Don't waste your money!
I didn't like anything!
The extremely small rooms!
Very rude front desk attendant.
With a stay at Jacksonville Plaza Hotel & Suites Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and Jacksonville Cruise Terminal. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
based on 571 reviews
Policies vary by room type and provider.
Jacksonville Plaza Hotel and Suites is located at 14585 Duval Road in Northside, 16.5 km from the centre of Jacksonville. Anheuser-Busch Brewery is the closest landmark to Jacksonville Plaza Hotel and Suites.
Check-in time is 15:00 and check-out time is 11:00 at Jacksonville Plaza Hotel and Suites.
Yes, Jacksonville Plaza Hotel and Suites offers free Wi-Fi.
No, Jacksonville Plaza Hotel and Suites does not offer free parking.
Yes, Jacksonville Plaza Hotel and Suites offers free airport shuttle service.
Jacksonville Plaza Hotel and Suites is 3.8 km from Jacksonville. Jacksonville Plaza Hotel and Suites is 65.1 km from St. Augustine Northeast Florida Regional.
No, Jacksonville Plaza Hotel and Suites does not have a pool on-site.