Comfortable Beds. Great Breakfast
This hotel was a very nice surprise as far as the size of the room for the price.
The front desk was frequently unmanned and calling for room service was a challenge. The phone would ring dozens of times before it was picked up.
Everything was great. The included dinner and breakfast was awesome. If you're going to a Jacksonville football game, this is the place to stay. Shuttle service from the hotel to the stadium and back. I would definitely stay here again.
Spacious room, hot buffet breakfast, nice pool area, close to restaurants, MOSH museum, and other attractions. Very clean, nice staff, sitting area and a pool table. We will come stay again!!
Parking fee daily. We didn't realize there were parking charges. Guests of the hotel should not have to pay for parking.
Location and the staff.
We traveled 2.5 hours after a long night with family, and our room was not ready until after 6pm. Room was over priced for the condition of the furniture.
The room was clean and we had a great view. Also, location was excellent.
The parking fees are $10.00/day, which is crazy. This isn't a resort. Also, the front desk staff seemed uninterested in guest services. I asked if fruit or anything could be placed out earlier for breakfast (6:30am) and the answer was flat out 'no.'
Parking is the Main issue, already paying a good amount of $, then receive a parking bill at 230 in the morning, hey nice wake up call
Very nice staff, very clean
Location, parking prices
The uniquely designed Homewood Suites by Hilton Jacksonville Downtown – Southbank hotel, along with it's sister property Hilton Garden Inn Jacksonville Downtown Southbank, is located in the trendy San Marco area just blocks from the heart of Downtown Jacksonville, Florida and only 20 minutes from the Jacksonville International Airport. This complex represents Hilton Hotel's latest concept in construction, the eight-story, 221-room and suite hotel complex is the first of its kind in Jacksonville. Most rooms offer a beautiful city or river view. The hotel is adjacent to Jacksonville's Skyway rapid transit system, Kings Ave Station, to facilitate your commute around Downtown. The hotel is the perfect temporary housing venue for either short or extended stays while in the Downtown area. Being in the prestigious and fashionable San Marco area we have convenient access to the city's finest shopping, dining and entertainment areas. Discover great tourist attractions and recreational activities, such as: Jacksonville Landing, Jacksonville Riverwalk, Jacksonville Everbank Stadium, Times Union Performing Arts Center, Prime Osborn Convention Center, Veterans Memorial Arena, Museum of Science and History (MOSH), MOCA Jacksonville – Museum of Contemporary Art Jacksonville. The hotel is also within 20 minutes of the following: Jacksonville Beaches, St. Johns Town Center, Mayo Clinic, Jacksonville Zoo, Naval Air Station Jacksonville, Mayport Naval Base. At the hotel, the comfort of our guests is paramount. Our suites contain all of the comforts of home as well as a fantastic array of amenities, such as: Fully-equipped kitchen with dishwasher and full size refrigerator, Complimentary high-speed Internet access, both wired and wireless, 42" and 37" LCD HD televisions, Two telephones and voicemail, Iron and ironing board. While staying with us, all short or extended stay guests are invited to take advantage of the excellent hotel-wide amenities we provide. We cater to both corporate and recreational guests with facilities, such as: Swimming pool, Precor Fitness center, On-site restaurant (The Great American Grill) and lounge (1201) with room service, Laundry/valet service, Business center, Garage parking. The hotel also provides excellent corporate housing. Our suites are spacious enough for both work and entertainment. Business travelers will enjoy convenient access to local businesses, including: Baptist Medical Center, Wolfson Children's Hospital, Shands Medical Center, Prudential, Aetna US Healthcare, Modis, CSX, St. Joe, Nemours Children's Clinic, Gate Petroleum, Stein Mart Corp; Fidelity National. Make yourself at home!
Based on 454 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.