|"Great staff, very friendly, loved it!"||(in 37 reviews)|
|"Everything about this hotel was perfect!"||(in 8 reviews)|
|"Staff was friendly and helpful."||(in 6 reviews)|
|"Parking garage was sketchy ."||(in 18 reviews)|
|"Customer service sucks."||(in 3 reviews)|
|"We were here for the TaxSlayer Gator Bowl and the hotel was perfect."||(in 5 reviews)|
The room was clean and it was easy to come and go.
The bathroom was poorly maintained and designed. The towel drying rack is in the shower. The automatic light shuts off when you're in the shower. The handle for shower adjustment was so loose it barely stayed on. The toilet knocked very loud every time you flushed. A friend's AC didn't work for the duration of the weekend. Breakfast was expensive. There was some party shouting in the lobby until midnight which could be heard on the third floor.
Good for families
Clean, good atmosphere and happy staff. Very pleasant environment. About 20 minutes from the airport. Very easy to get around. Pool and small gym on site. No free weights. Just cardio and pulleys.
Food is only available from 5-10pm - not ideal after we were traveling all day. Location is a bit odd but the hotel is nice nonetheless.
The room was clean, comfortable and quiet. The bed and pillows were extremely comfortable. Check out was at 12:00
One of the elevators was out of service. Breakfast buffet was not complimentary and I would have liked to have been told that at check in.
The facility was beautiful --grandson loved the billiards and work out room.Too bad we could not use the pool...very cold
The restaurant--Garden was terrible---every thing was bad
Very basic hotel. Very clean, very friendly and kind staff. The room was very clean, the cleaning service was great. The only fallback was the toilet at night would not flush right, and the refrigerator was not getting cool.
very close to Wolfson's childrens hospital which was the reason for our stay.
My wife is allergic to room spray and we called ahead to ensure the cleaning staff did not use it. When we checked in, the room was sprayed and it was very strong. There was no operating window so we could not even air out the room. We had to check out 10 minutes after we got there. The staff said maybe we could try another hotel. I drove the 4 hours home instead.
Situated only a five-minute stroll from Kings Avenue Monorail Station, Hilton Garden Inn Jacksonville Downtown Southbank offers guests a convenient base when in Jacksonville. It is located a short walk from Duval County Public Schools.
Hilton Garden Inn Jacksonville Downtown Southbank provides a variety of premium facilities, from a lush outdoor swimming pool to a fully-equipped fitness centre. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in/check-out facility is provided for convenience. It also provides a 24-hour business centre, a free shuttle service and a 24-hour reception.
The rooms at the hotel have a kitchenette, a spa bath and a refrigerator. All offer movies-on-demand, tea and coffee making facilities and a private bathroom.
The hotel has an on-site restaurant, perfect for guests who wish to dine in. Alternatively, there are plenty of dining options nearby.
Tourist attractions close to Hilton Garden Inn Jacksonville Downtown Southbank include Riverplace Tower, Theatre Jacksonville and Alexander Brest Planetarium. Friendship Fountain Park and San Marco Station can easily be reached on foot.
based on 279 reviews
Policies vary by room type and provider.
All reservations at Hilton Garden Inn Jacksonville Downtown Southbank – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton Garden Inn Jacksonville Downtown Southbank is located at 1201 Kings Avenue in Southside, 2.2 km from the centre of Jacksonville. Museum of Science and History is the closest landmark to Hilton Garden Inn Jacksonville Downtown Southbank.
Check-in time is 15:00 and check-out time is 11:00 at Hilton Garden Inn Jacksonville Downtown Southbank.
Yes, Hilton Garden Inn Jacksonville Downtown Southbank offers free Wi-Fi.
No, Hilton Garden Inn Jacksonville Downtown Southbank does not offer free parking.
No, Hilton Garden Inn Jacksonville Downtown Southbank does not offer free airport shuttle service.
Hilton Garden Inn Jacksonville Downtown Southbank is 20.2 km from Jacksonville. Hilton Garden Inn Jacksonville Downtown Southbank is 49.5 km from St. Augustine Northeast Florida Regional.
No, pets are not allowed at Hilton Garden Inn Jacksonville Downtown Southbank.
Yes, Hilton Garden Inn Jacksonville Downtown Southbank has a pool on-site.
Hilton Garden Inn Jacksonville Downtown Southbank has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.