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DoubleTree by Hilton Jackson

1770 Highway 45 Bypass, Jackson, TN 38305, United States
+1 731 664 6900

Cheapest
rate per night

8.0

Excellent
based on 511 reviews
DoubleTree by Hilton Jackson - Jackson, TN, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Booking.com $164
Agoda.com $167
KAYAK $168
Booking.com
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KAYAK

Good to know

Distance to city centre 5.6 km
Location rating 8.3
Nearest airport Memphis
Distance to airport 123.0 km

Rooms

Check-in
Check-out

King rooms

$167+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$167 per night
IMAGE
King bed
$168 per night
IMAGE
King bed
$168 per night
IMAGE
King bed
$178 per night

Queen rooms

$215+

Photo
Bed type
Provider
Nightly base price
IMAGE
Queen bed
$215 per night

Deluxe rooms

$168+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
$168 per night
IMAGE
Double bed
$175 per night
IMAGE
King bed
$234 per night
IMAGE
Double bed
$260 per night

Double rooms

$164+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
$164 per night
IMAGE
Double bed
$194 per night
IMAGE
Double bed
$234 per night

Reviews

Pros

Cons

Traveller rating

75
37
20
7
4

Time of year

Traveller type

Show reviews that mention

+
bath tub in 5 reviews
bed was comfortable in 59 reviews
checked in 8 reviews
free breakfast in 17 reviews
hanging on the shower curtain in 18 reviews
restaurant was good in 17 reviews
room was clean in 65 reviews
smelled bad in 3 reviews
staff was friendly in 74 reviews
towel hanging in 8 reviews
unable to use in 9 reviews
  • Good
    Oct 2019
    8.0

    I liked the room as it was clean. The location was great for us which is the reason why we chose this location. We've stayed here before and was pleased.

    Upon arrival, we tried to check in at approximately 5:00 pm well after the normal check in time only to be told the room wasn't ready. The attendant stated half their house cleaning staff walked out and they couldn't tell us what time the room would be ready. The attendant stated she would call when the room was available. We had an event we were attending at 6:30 and we needed to take a shower and change clothes but because the room wasn't ready; we had to scramble and find somewhere to change clothes. Other guests who was waiting for their rooms, stated they had been waiting for a couple of hours. After our event, I called the hotel to inquire about our room because we never received a phone call stating the room was ready. They told us to come on the room was ready, by the way this was 10:00 pm. At check-in I explained to Le Marcus Brown the assistant manager our ordeal we encounter and asked if he would discount the room. Le Marcus Brown stated he would give us a 50 percent discount. When I reviewed my receipt, there was no discount at all. I trusted him to be a man of his word for the inconvenience we was put through. To no avail this discount hasn't showed up as of September 30th 8:00 pm. I'm very disappointed in the way this whole process took place.

  • Excellent
    Sep 2019
    9.6

    Sunday Brunch was AMAZING!

  • Good
    Jul 2019
    7.9

    Facility was well structured

    Water heater going out. They did reduce the price of the stay to compensate or we could find a new hotel.

  • Excellent
    Jul 2019
    9.2

    Breakfast was 1 hour late. Extremely cold and that is unacceptable to pay $30.00 for gravy that was cold

    Should have called and said late

  • Okay
    Jul 2019
    6.0

    Needs to be updated

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About

Overview

DoubleTree by Hilton Hotel Jackson is situated in the City Center business area of Jackson, Tennessee and is conveniently located just off I-40. Restaurants, shopping, and sports entertainment such as the Jackson Sportsplex are within minutes of the hotel. As Tennessee's first CARE Cup Award-Winning hotel, DoubleTree by Hilton Jackson is ideal for business or leisure. Travel back in time as you visit the historic Civil War battlefields or relax at our indoor/outdoor pool. Nearby Attractions: Pringles Park - Home of the Jackson Generals (AA Baseball), Sportsplex, Casey Jones Village, Rockabilly Hall of Fame, Old Hickory Mall, The Columns - Restaurant and Shopping, Falcon Ridge Golf Course, Natchez Trace State Park, Chickasaw State Park and Golf Course, Cypress Grove Nature Trail, Oman Arena, Carl Perkins Civic Center, Old Medina Winery. Accommodation Features: 167 guestrooms that are uniquely designed in a retro-deco style with up to 20% more floor space than conventional hotel rooms. Each room features: WiFi, Sweet Dreams by DoubleTree sleep experience with plush-top mattress, down comforter and jumbo down pillows, 37-inch flat screen TVs with 70+ HD channels and HBO, Coffee Bean and Tea Leaf In-Room Coffee Experience, in-room refrigerators, voicemail, hairdryer, iron/ironing board, microwaves, large work desk with ergonomic leather chair, leisure chair. Nearby Businesses and Universities: Freed Hardeman University, Union University, Lambuth University, Lane College, Jackson State Community College, Procter and Gamble, Kellogg, Black and Decker, Toyota, Jackson Madison County General Hospital, Regional Hospital of Jackson, Delta Faucet. Our friendly, courteous staff looks forward to welcoming you to the DoubleTree by Hilton Jackson hotel with our very special, signature warm chocolate chip cookies at check-in.

Hilton

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.0 Excellent

based on 511 reviews

8.6

Food

8.3

Location

4.1

Amenities

3.7

Value

Things to know

  • Great desserts & fruits

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Free parking
Designated smoking area
Terrace/Patio
Lift
Gift shop
Express check out
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Concierge service
Hot tub

Photos

DoubleTree by Hilton Jackson - Jackson - Bedroom All photos (25)
DoubleTree by Hilton Jackson - Jackson - Banquet hall Banquets (1)
DoubleTree by Hilton Jackson - Jackson - Bathroom Bathroom (1)
DoubleTree by Hilton Jackson - Jackson - Bedroom Bedroom (11)
DoubleTree by Hilton Jackson - Jackson - Gym Gym (3)

Location

Most popular landmarks

  • Casey Jones Village 0.7 km
  • Old Hickory Mall 1.8 km
  • International Rock-A-Billy Hall of Fame and Museum 5.4 km

Getting Around

Jackson Mckellar Field 8.6 km
Olive Branch Arpt 113.4 km
Newbern-Dyersburg 62.9 km
Fulton 96.8 km

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