Front Lobby looked nice but was definitely a cover for the rest of the location.
Smoke detector ripped from the ceiling with exposed wires. No toilet paper. Outside was covered with cigarette butts. Constant string of people coming in the back door which wouldn''t lock. Definitely the dirtiest scariest hotel I have stayed at.
Location from the track.
Hotel looked ran down and not kept up at all. The sky light above the pool area was leeking badly and that was where they had their continental breakfast. Found bed bugs on the bed and pillows.
The pool the hot tub and the location
The lobby is nice...
Room was not cleaned properly blankets had stains as did the bathroom shower tiles. My television did not work, took them over thirty minutes to even come to my room to fix it. As far as the staff goes they don't speak much English and weren't to friendly
The location. Also the lady who cleans the rooms was the best ever!
The 1st room we were gave, was someone else's room, and the key opened it!!That was embarrassing for us and the room occupant! What if someone else got a key for our room, and just walked in unaware? This place is going downhill fast.
We booked a King bed and got doubles.
Not much to like...very run down but advertised as renovated. Bar was not open. Only positive was clean towels and beds were changed daily.
Place was not kept up well at all. Looked like they started renovations and ran out of money. Grass & weeds were several feet high. Drywall cut out around outlets, tub mat filthy, pool & hot tub green, windows filthy, rooms smelled bad.
The location could not have been more perfect.
Well it shows it is past it's hayday. Though obvious that at one time this was a very upscale place. The potential is still there but the effort to restore its grandeur is not evident. Nice enough to stay. Pool and spa needed attention green/cloudy.
Front desk people tried very hard to make everyone happy but didn't have the resources to do so.
The television did not work. No phone in the room. The worst is the shower did not have water. That was a non-starter for me so we checked out.
The television didnt work properly soiled carpet check in was long staff were nice but not very knowledgeable at check in...
It was very interesting.
The desk staff was not helpful. If there is a elevator, I don't know about it. But that's because the desk staff didn't direct me to my room. I literally walked the entire first floor, around the pool and everything.
When you stay at Waterfront Hotel and Conference Center in Indianapolis, you'll be within a 10-minute drive of Dallara IndyCar Factory and Indianapolis Motor Speedway Hall of Fame Museum. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Indianapolis? This hotel has 20000 square feet (1858 square meters) of space consisting of a conference center and meeting rooms. Limited parking is available onsite.
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.