The room was not clean and smelled like someone had smoked in it
I booked this hotel for my elderly parents. All rooms were outdoor access. Getting to room was very dangerous. Parking lot was extremely icy and side walks were not shoveled. I will not book at this hotel again.
We will come back in our next trip to Indianapolis
They had festive decorations for the Christmas holiday.
The staff wasn't helpful, trash was left in our room.
The room was very spacious & modern; we loved having a door to the large separate bedroom! Great kitchen & bath areas too! Breakfast & eating areas were perfect! Hotel is in an upscale safe area! Well run!
Exercise room is weak. Not much there & elliptical machine was broken. Pool is small but nice. Has a shower.For some, it might pose a problem to have to go through the bedroom to get to the bathroom, but for us, it was no big deal. Would still go back!
The shuttle service was excellent. Parked the car and didn't have to start it once my whole stay. The staff was very friendly, polite and gracious! Property well groomed and clean!
I loved the room set up. Great beds!
The rooms are great for a toddler, nice and big with a mini-kitchen so lots of room to run around. The overnight front desk person (I think there was only one person on staff that early) was very friendly and helpful.
I called early in the day for a crib in the room. When we arrived at 2am not only was there no crib but then the crib that was brought was dirty with what looked like old saliva and was not sturdy at all. Needless to say, our daughter slept in our bed.
The Homewood Suites by Hilton Indianapolis-Keystone Crossing hotel is located in the premier business and shopping district on the north side of Indianapolis, Indiana. The Homewood Suites by Hilton hotel offers 116 guest rooms that feature fully equipped kitchens, living rooms, private bedrooms and all the comforts of home. All guest suites include complimentary high-speed internet access, guest grocery shopping service, as well as free local phone calls. Guests at the Homewood Suites by Hilton hotel in Indianapolis, Indiana can start each morning with the daily complimentary Suite Start hot breakfast and end most days with the Welcome Home reception featuring a complimentary light meal and beverages Monday through Thursday evenings (subject to state and local laws). Other amenities of this Indianapolis, Indiana Homewood Suites hotel include complimentary high-speed internet access in all guest rooms, wireless internet access in the lodge area, an outdoor swimming pool and spa, a workout facility and sauna. The Homewood Suites by Hilton hotel in Indianapolis, Indiana is a wonderful hotel that offers every guest a superior facility in a premier location serviced by an exceptionally caring staff. Guaranteed. Make Yourself At Home!
Based on 358 reviews
Value for money
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