Pros:This hotel is actually a training hotel for hospitality students, so it is a bit cheaper than other hotels, but has a very Western ambiance. Staff is incredibly helpful, but you just have to remember that they are doing on-the-job training, and give them a chance to rectify any issues. The keycards to the rooms are date/time coded, so we did get locked out of our room on the second day, because they accidentally coded our card for one night instead of two, but they fixed the issue immediately. Rooms were beautifully appointed and the bathroom had a western toilet, bidet, and soaking bathtub, which I loved. Hotel had a bar and separate restaurant - these workers are also students, which meant that they tried to make my Singapore Sling 4 times before they brought it out to me ;o)
Cons:Staff come around every evening with homemade cookies, but be forewarned that they might unlock the door and try to enter if you don’t get to the door right away, and they will enter to leave the cookies if you are out. We were left sitting at our table in the restaurant for a long time because they were waiting for the one person that spoke some English before they brought the check. Also, the waiter tried to tell me that I shouldn’t have ordered what I did, which was a little off-putting, but he was trying to be helpful!