Sakura Hostel Saigon

The place is really dirty. And the staff dosnt change shits. Empty Bottles of beer were everywhere. Pepole smoke in the stairs of the bulding. It wasnt d good place to stay.

We didn’t like the place at all, good location ugly dorms and not clean at all

Not clean,bad shape dorm

Nothing

I let the hostel know I would be arriving late due to flight timings and they said that was fine as they have a 24 hour reception. I arrived and opened the door to a women sleeping, who woke and started to check me in. She couldn’t really understand what I was saying but eventually took me to my room. I have stayed in lots of hostels in Asia and this was by far the worst. The floor was covered in litter including two spilt drinks and it stank of rotting food. She showed me my bed which I got onto, only to realise it was covered in tobacco, other smoking paraphernalia, food wrappers and it was wet. I had no full curtain and it smelt so bad I had to get up and go outside. I ended up bringing all my items downstairs and sleeping on the sofa/chair in the reception area with the worker! I used the bathroom which was also incredibly filthy and looked like it hadn’t been cleaned for some time. I told the staff member what was wrong but I don’t think she understood me and by this point it was 2am and I had a train at 6:40am, so I was exhausted. I slept for a bit, then was obviously woken by people coming in, and eventually got up. I had asked (the night before) if the hostel could help me book a taxi to the station as this is quite common place, but the staff didn’t understand me. So I booked a grab and walked to the end of the alley - then I proceeded to almost get robbed (this isn’t the hostels fault of course!) but afterwards I was informed this is commonplace in this area, so perhaps they should let customers know about the dangers? I was offered no refund or apology for any of these issues by your staff member and although she was polite, I felt she didn’t understand what was going on and she was completely inexperienced to deal with any of the issues. I am really disappointed!