Guest reviews
Overall rating
7.4
Good
Based on 3,859 reviews
Cleanliness
9.1
Comfort
8.7
Pick-up/Drop-off
8.3
Value for money
7.6
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Friendly staff and great rates."
(in 2139 reviews)
"Great car and great people"
(in 6921 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Showed up, no cars available."
(in 361 reviews)
"Drop off location was horrible."
(in 1439 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
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great car
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car was great
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great experience
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8.0
chevrolet sonic rs not a good model
Pros: In general everything was ok.
Cons: I had a lot of trouble with the car computer/radio. I had to restart the radio monitor two times because it wasn't working. I had used a lot of times Android Auto and for some reason I had a lot of trouble using it in this car. Also, I try to turn on the car with the car keys but it wasn't working well. For some reason the car turn on and immediately off when I used the car keys to turn it on. But the worst part of the experience was that the check engine light turn on during my long drive from Regina to Calgary.
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10.0
Great rental
Pros: Easy pick up and drop off, got a free upgrade. Overall 100% wouldn’t hesitate to rent again
Cons: All was good
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10.0
Pros: every thing
review from
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9.6
Pros: I liked how well it handled out on the highway (for a small car) and I enjoyed the satelite radio on my 3 hour road trip!! It is a great little car!! I also thought I got a very good rate for 7 days. This is the 2nd year in a row that I rented with Hertz and I have been very pleased both times. The gentleman that took care of me on Park St. in Regina this time was very friendly and helpful! Good Job, Amrinder!
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10.0
friendly helpfull staff
Pros: The woman at the counter was very courteous and friendly. She took the time to explain all the rental details. I was also giving an SUV as a free upgrade since one was available. The car was nice, new and clean. Pick up and drop off very simple.
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10.0
Pros: These folks were excellent to work with in every way!! Highly recommend and would definitely use them again for car rental.
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5.6
Decent if you’re okay with getting screwed over
Pros: The car was nice and clean. That’s really the only positive thing I have to say.
Cons: I had previously called hertz to ensure that I rented a car from the correct place and that everything would go without a hitch. I did a reservation through kayak and ended up canceling it because the reservation ended up being through the incorrect location. I ended up having to rent through the counter and ended up spending 5x the amount I originally paid for. The girl at the hertz desk didn’t really seem to care at all about my situation, and made things more difficult than it needed to be. I will definitely not be renting from hertz again.
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9.2
Pretty much all good
Pros: I reserved the cheapest tier car online a day ahead, and when I arrived was told they would have to upgrade me for free as they didn't have that tier available. The car was very nice, the process of renting was quite quick and unlimited mileage is a must.
Cons: Having paid ahead online I wasn't expecting to have to drop another significant hold fee on my credit card and get the hard sell on no-fault coverage.
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2.0
Pros: I didn't rent a car
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3.2
Pre paid for a Tahoe ended up with a truck
Pros: Nothing. They rented a car that i had pre paid for a month earlier. And acted like they were doing me a favor by giving me a truck. Bec cause they would not give me a refund so I could go get the vehicle that I needed
Cons: Nothing read the line before this one
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4.0
Friday rental
Pros: The manager on duty made sure he appeased me by apologising.he was ver empathetic
Cons: I didn't not get the full size option I wanted. Upgraded to SUV courtesy of the manager but I didn't want that .i booked almost two weeks earlier for me not to get my car.never complained before with car rental agencies but I did this time not great experience at all
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9.6
Pros: Because of a long-ish wait at the counter, we were upgraded to a larger car. Counter staff were very good.
Cons: I was disappointed to discover that the price quoted did not include the fees and taxes which were extra.
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10.0
Great rental
Pros: Easy pick up and drop off, got a free upgrade. Overall 100% wouldn’t hesitate to rent again
Cons: All was good
review from
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10.0
Pros: every thing
review from
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9.6
Pros: I liked how well it handled out on the highway (for a small car) and I enjoyed the satelite radio on my 3 hour road trip!! It is a great little car!! I also thought I got a very good rate for 7 days. This is the 2nd year in a row that I rented with Hertz and I have been very pleased both times. The gentleman that took care of me on Park St. in Regina this time was very friendly and helpful! Good Job, Amrinder!
review from
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10.0
friendly helpfull staff
Pros: The woman at the counter was very courteous and friendly. She took the time to explain all the rental details. I was also giving an SUV as a free upgrade since one was available. The car was nice, new and clean. Pick up and drop off very simple.
review from
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10.0
Pros: These folks were excellent to work with in every way!! Highly recommend and would definitely use them again for car rental.
review from
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9.2
Pretty much all good
Pros: I reserved the cheapest tier car online a day ahead, and when I arrived was told they would have to upgrade me for free as they didn't have that tier available. The car was very nice, the process of renting was quite quick and unlimited mileage is a must.
Cons: Having paid ahead online I wasn't expecting to have to drop another significant hold fee on my credit card and get the hard sell on no-fault coverage.
review from
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9.6
Pros: Because of a long-ish wait at the counter, we were upgraded to a larger car. Counter staff were very good.
Cons: I was disappointed to discover that the price quoted did not include the fees and taxes which were extra.
review from
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5.6
Decent if you’re okay with getting screwed over
Pros: The car was nice and clean. That’s really the only positive thing I have to say.
Cons: I had previously called hertz to ensure that I rented a car from the correct place and that everything would go without a hitch. I did a reservation through kayak and ended up canceling it because the reservation ended up being through the incorrect location. I ended up having to rent through the counter and ended up spending 5x the amount I originally paid for. The girl at the hertz desk didn’t really seem to care at all about my situation, and made things more difficult than it needed to be. I will definitely not be renting from hertz again.
review from
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2.0
Pros: I didn't rent a car
review from
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3.2
Pre paid for a Tahoe ended up with a truck
Pros: Nothing. They rented a car that i had pre paid for a month earlier. And acted like they were doing me a favor by giving me a truck. Bec cause they would not give me a refund so I could go get the vehicle that I needed
Cons: Nothing read the line before this one
review from
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4.0
Friday rental
Pros: The manager on duty made sure he appeased me by apologising.he was ver empathetic
Cons: I didn't not get the full size option I wanted. Upgraded to SUV courtesy of the manager but I didn't want that .i booked almost two weeks earlier for me not to get my car.never complained before with car rental agencies but I did this time not great experience at all
review from
Other suppliers in Regina scored
Where can I find Hertz hire cars in Regina?
1303-5201 Regina Avenue, Hertz car rentals
Address
1303-5201 Regina AvenuePhone
+1 306 791 9134FAQs about hiring a car from Hertz in Regina
How many car hire locations does Hertz have in Regina?
Hertz has 3 car hire locations in Regina. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Regina Airport (YQR)?
Yes
Does Hertz offer shuttle or airport pick-up services from Regina Airport (YQR)?
Yes
