Book Hertz hire cars in Hilo

Hilo, The Big Island, HI, United States
28 Jan — 4 Feb
Same drop-off
Hilo, The Big Island, HI, United States
Fri 28/1
Noon
Fri 4/2
Noon
Driver's age:

Pros

" and efficient."(in 2332 reviews)
" & comfortable."(in 5675 reviews)
"off was was quick."(in 2382 reviews)

Cons

"The "(in 195 reviews)
"There were NO !"(in 6133 reviews)
"I'll Hertz again."(in 511 reviews)

Reviews for Hertz in Hilo

Overall rating8.8 ExcellentBased on 126 reviews
Cleanliness
8.8
Comfort
8.7
Overall
8.7
Pick-up/Drop-off
8.9
Value for money
8.7

Recent reviews

Traveller rating
41
7
2
4
0
Find reviews that mention:
10.0
Pros:YesCons:They were very fast and efficient.Reviewed 4 Feb 2021
review fromkayak
2.4
Pack a lunchCons:There’s Hawaiian time then there’s hertz time. I checked in with the agent at the desk and they told me the vehicle I rented would be right up as it was just washed. 20 mins later I asked if they could follow up on the eta and they said “they should be pulling up any second now”. At this point my infant daughter is on the verge of a meltdown. 40 mins after signing my contract, still no car. “I just checked and they’re rounding the turn sir”. At this point I’m already checking with other rental companies to get any vehicle with A/c so I can get my family out of the sun. Advised I would have to pay the cancellation fee and weighed the additional time it would take to handle writing up another contract, we opted to wait ANOTHER 22 mins! 62 mins after signing my contract, infant loosing it, sitting in a hot [un-cleaned] vehicle, I vowed NEVER to choose hertz again. Start your vacation off correctly using another rental company.Reviewed 18 Jun 2018
review fromkayak
2.0
Pros:hertz car rental rep. is very nice. We cancel the booking due to we were not allow to enter HI, we arrived at Honolulu at 05:00am on Monday with hawaiin airline en rout to Hiloi, but we were not allow to unless we agree to be quarantine for 10 day,yet our time to stay in HI only 7 day, so we decided to fly back to Las Vegas the same day, we called hertz car rental and we inform that we need to call expedia.com to get the refund, the 800# weren't answer for 2 day, finally got live person answer and we were to direct to call another #, the number he gave us wes the wrong #. 3 days pass finally talked to the rep. and he said to to confirm with hertz, and they will call back, in short they told us not to expect a refund at all.Cons:We will not recommend to book anything thru racrental.com, getting a red tape all around, book direct to hertz car rental or any other well known car rental such as avis or enterprise.Reviewed 6 May 2021
review fromkayak
9.6
Enjoyed it, thanks!Pros:The car was nice and clean.Cons:For some reason the were ants in it, like a lot. They were cool and didn't bite, but they were chilling on the dashboard, the doors, and the windows.Reviewed 15 Jan 2017
review fromkayak
10.0
Fast and convenient!Pros:Counter attendants were readily available and helpful. Great price and location.Reviewed 11 Mar 2017
review fromkayak
10.0
Easy Process. New Car.Pros:Check in an check out was fast and easy. Got a spotless car that looked new. Price was great.Reviewed 20 Jun 2018
review fromkayak
10.0
Everything was perfect!Pros:The price was so affordable. It’s hard to survive in the islands and the affordability of the rental made our short visit to family achievableCons:It was weird to have a $199.00 hold charge on our cardReviewed 14 Oct 2017
review fromkayak
10.0
Pros:Efficient friendly staff. Had car ready when we showed up. Couldn't be better.Reviewed 28 Jul 2017
review fromkayak
10.0
Pros:Quick servixeReviewed 9 May 2017
review fromkayak
10.0
Pros:the process was very quick and smoothReviewed 25 Apr 2018
review fromkayak
4.0
HERTZ - HILOPros:The car was comfortable. Great rate for the van.Cons:1. The Hertz associate was not nice at all - ended going to Dollar rent a car to see if they can accommodate my request. Ended up just obtaining the car from Hertz as I was assisted with another Hertz associate. She was sincerely apologetic for the mishap. In the end, her kindness kept me from going to another rental company.Reviewed 14 Jul 2017
review fromkayak
7.6
On bad apple could ruin the bunch.Pros:I liked that they upgraded us for free (although not by choice but because that was the only car they had at the time). Car was clean and new. Easy drop off process.Cons:I didn't appreciate the horrible attitude from the person who was in charge of our pickup/check in. It really can start a trip off the wrong way with that kind of disgusting disrespect.Reviewed 22 Jun 2017
review fromkayak

Where can I find Hertz hire cars in Hilo?

2355 Kekuanaoa Street#15, Hertz car hires

Address

2355 Kekuanaoa Street#15

Hours

Monday06:00 - 22:00
Tuesday06:00 - 22:00
Wednesday06:00 - 22:00
Thursday06:00 - 22:00
Friday06:00 - 22:00
Saturday06:00 - 22:00
Sunday06:00 - 22:00

Phone

+1 808 935 2898

Address

400 E Kawili Street

Hours

Monday07:00 - 17:00
Tuesday07:00 - 17:00
Wednesday07:00 - 17:00
Thursday07:00 - 17:00
Friday07:00 - 17:00

Phone

+1 808 934 0302

Good to know

Most popular location

2355 Kekuanaoa Street#15

Most popular car type

Standard

Average price

$103/day

Good deal

$101/day

Top tips for hiring a car from Hertz in Hilo

  • 25% of our users found a car hire from Hertz in Hilo for $101 or less
  • Standard car hires from Hertz in Hilo are around 41% cheaper than other car types, on average

FAQs about hiring a car from Hertz in Hilo