Guest reviews
Overall rating
7.4
Good
Based on 3,849 reviews
Cleanliness
6.0
Comfort
5.2
Pick-up/Drop-off
4.9
Value for money
4.8
Pros
"Friendly & efficient customer service."
(in 713 reviews)
"Great car and great people"
(in 6921 reviews)
"Great location n great service."
(in 2527 reviews)
Cons
"Customer service was great ."
(in 713 reviews)
"Terrible location, terrible customer service."
(in 677 reviews)
"Showed up, no cars available."
(in 361 reviews)
Recent reviews
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Find reviews that mention:
customer service
pick up the car
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car was clean
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airport location
great car
picked up the car
car was great
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location was closed
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great experience
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10.0
Pros: The staff answered all of our questions and where very friendly.
review from
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4.8
Cons: According to Hertz the booking class was wrong. Got a lower class even though the reservation was for a better one
review from
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4.4
Cons: Good morning. I rent a intermediate car, Nissan Versa or similar. Hertz give me a Corsa, basic car. Incredible! Poor rent!
review from
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4.8
Cons: They are trying to charge me a $45 cleaning fee on the car. The car was turned in with a muddy exterior due to 24-hours of rainfall in the countryside, turning all dirt roads to mud. The car was tuned in with a full tank of gas with no damage, so I find this unacceptable.
review from
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2.8
reserved an intermediate car, got a medium one, got charged more $
Cons: Reservation no. H2663002721 Last name: Zemborain My experience with this Hertz rental was deplorable. First, I was not allowed to decline insurance coverage, as required by my credit card company to take advantage of their covering the rental, forcing me to accept Hertz' insurance with a U$S 1000 deductible. Second, even though my reservation through Kayak clearly stated that I was renting an "intermediate" car, Toyota Corolla or similar, I was given a much smaller and flimsier car, a Chevrolet Corsa, clearly not in the Intermediate league. When I complained, I was told that it was the only car available, and that the mix up was Kayak's fault. I wasn't even offered a discount or any other form of compensation.
review from
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4.4
No value for money
Pros: The reception persons were very kind and professional. Smooth process and fast. Both Pick up and drop off.
Cons: The car was very basic, Chevrolet Classic, not even electric locks or windows, scratched everywhere, more than 8 spots. For the intermediate class it is a joke, paid to much money for a rubbish car. I don't recommend it at all!
review from
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6.0
Pros: Car ran fine
Cons: Drop off was horrible. Overpriced. Didn't have any cars when we arrived. Had to book the car 4 hrs in the future and we had to wait at the airport until it was time.
review from
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4.8
Cons: According to Hertz the booking class was wrong. Got a lower class even though the reservation was for a better one
review from
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4.4
Cons: Good morning. I rent a intermediate car, Nissan Versa or similar. Hertz give me a Corsa, basic car. Incredible! Poor rent!
review from
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4.8
Cons: They are trying to charge me a $45 cleaning fee on the car. The car was turned in with a muddy exterior due to 24-hours of rainfall in the countryside, turning all dirt roads to mud. The car was tuned in with a full tank of gas with no damage, so I find this unacceptable.
review from
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2.8
reserved an intermediate car, got a medium one, got charged more $
Cons: Reservation no. H2663002721 Last name: Zemborain My experience with this Hertz rental was deplorable. First, I was not allowed to decline insurance coverage, as required by my credit card company to take advantage of their covering the rental, forcing me to accept Hertz' insurance with a U$S 1000 deductible. Second, even though my reservation through Kayak clearly stated that I was renting an "intermediate" car, Toyota Corolla or similar, I was given a much smaller and flimsier car, a Chevrolet Corsa, clearly not in the Intermediate league. When I complained, I was told that it was the only car available, and that the mix up was Kayak's fault. I wasn't even offered a discount or any other form of compensation.
review from
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4.4
No value for money
Pros: The reception persons were very kind and professional. Smooth process and fast. Both Pick up and drop off.
Cons: The car was very basic, Chevrolet Classic, not even electric locks or windows, scratched everywhere, more than 8 spots. For the intermediate class it is a joke, paid to much money for a rubbish car. I don't recommend it at all!
review from
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6.0
Pros: Car ran fine
Cons: Drop off was horrible. Overpriced. Didn't have any cars when we arrived. Had to book the car 4 hrs in the future and we had to wait at the airport until it was time.
review from
Where can I find Hertz hire cars in Buenos Aires?
Paraguay 1138, Hertz car rentals
Address
Paraguay 1138Hours
| Monday | 08:00 - 20:00 |
| Tuesday | 08:00 - 20:00 |
| Wednesday | 08:00 - 20:00 |
| Thursday | 08:00 - 20:00 |
| Friday | 08:00 - 20:00 |
| Saturday | 08:00 - 20:00 |
| Sunday | 08:00 - 20:00 |
Phone
+54 114 816 8001FAQs about renting a car from Hertz in Buenos Aires
How many car hire locations does Hertz have in Buenos Aires?
Hertz has 4 car hire locations in Buenos Aires. Take a look at our Hertz hire location map to find the best car hires near you.
Does Hertz have a car hire location at the airport: Ministro Pistarini airport (EZE)?
Yes
Does Hertz offer shuttle or airport pick-up services from Ministro Pistarini airport (EZE)?
Yes
Does Hertz have a car hire location at the airport: Jorge Newbery airport (AEP)?
Yes
Does Hertz offer shuttle or airport pick-up services from Jorge Newbery airport (AEP)?
Yes
Does Hertz have a car hire location at the airport: El Palomar airport (EPA)?
No (according to our data)
Does Hertz offer shuttle or airport pick-up services from El Palomar airport (EPA)?
No (according to our data)