Good to know
|Distance to city centre||1.8 km|
|Nearest airport||Hanoi Noibai|
|Distance to airport||132.9 km|
|"Fabulous cabin and great food"||(in 90 reviews)|
|"Rooms spacious, conformable and very clean."||(in 7 reviews)|
|"Staff were so friendly and attentive."||(in 109 reviews)|
Time of year
Show reviews that mention
|amazing food||in 119 reviews|
|bed was very comfortable||in 15 reviews|
|contingency plan||in 2 reviews|
|definitely recommend||in 10 reviews|
|great experience||in 5 reviews|
|great service||in 5 reviews|
|halong bay||in 12 reviews|
|junior suite||in 13 reviews|
|lunch then an evening meal||in 15 reviews|
|room was very nice||in 49 reviews|
|squid fishing||in 4 reviews|
|staff were great||in 153 reviews|
|tour guide||in 24 reviews|
|transfer from hanoi||in 3 reviews|
|wine is a nice touch||in 8 reviews|
Manager Thomas and his staff is very attentive and accommodating to all of us. The cruise ship is clean and comfortable.
The jacuzzi was not working
We had a wonderful short trip (2 days, 1 night) which was enough to geht a beautiful overall view of the Ha Long Bay. The staff was very friendly and helpful. Most notably we have to name our Tourguide Tommy who answerd every question and showed us how to do squid fishing in the evening. Other activities were kajaking through a fishing village, cooking class, visiting a cave with a beach infront of it and Tai Chi in the morning with the sunrise. The activities weren‘t that long and you could always decide whether you want to participate or not and there was still plenty of time to relax on the beautiful sundeck and enjoy the astonishing view. Our room and the complete boat was very clean. After we arrived on the boat we had a tasteful 3–course meal for lunch, for dinner we got a 4–course meal, and for breakfast we had a buffet and the crew freshly made omlettes or Pho. The food and ingredients were all of a very high quality. So we really had a great experience and can highly recommand the tour with the Signature Halong Cruise. Thank you very much for the crew to give us such a great time.
Transfer, activities, attitude, jacuzzi
I was staying during the coronavirus issues so ended up being bumped to a bigger cabin on board one of their other boats (the Athena ones so I unfortunately can't speak to the Signature cabins though the one i had was as true to the photos as the rest. The staff were for the most part exceptional on the journey. Felix our cruise manager was great and kept everyone apprised of plans as appropriate. The food was delicious and plentiful and all care was taken to provide you with an alternative if you were allergic to a dish. 95% of this journey was one of the best experiences of my life but... see below
I had one glaring major issue on this trip that really needs addressing by the company. I wouldn't mention it in the review but never really good a solid answer from anyone as to my concerns. During our shore excursion on day two one of the (somewhat rickety, they appear to hire locals with their own boats) shore boats started taking on water and sinking while we were at the cave. I'm fairly sure this happened while they were trying to rock it off the other boat in shallow water which they were doing while passengers were on board and nearly flipping it... At a certain point we were ordered off the boat and the guide told 'the young ones' that we'd have to Kayak back. This was an option I'd already been considering but it was a lengthy kayak trip and quite windy. In the end we weren't given a chance to put our bags on the second boat that was going back so the 6 of us who were kayaking had various phones/cameras/wallets etc with us in the Kayak. The second boat did not escort us but went back to the day boat in order to return and pick up kayakers after. There was no suggestion that if we wanted to we could stay at the cave and wait for the remaining boat to make two trips. More worryingly this was a crossing on a windy day and I'd been warned the currents could be very strong around some of the islands. 3 of our 6 people were very much novice kayakers, there is no way they should have been out in this area on a windy day with no support boat. Our guide didn't seem to be a particularly skilled kayaker either (he clearly didn't expect to be in one.) Had someone flipped I don't think we were getting them back in the kayak. In that situation at best we were likely trying to tow their kayak away from the rocks as they held on in the waves and hoped the boat would be back soon. At worst more of us would flip trying to help and then......
This vessel pulls anchor and sets sail from Ha Long for at least part of your stay. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
based on 387 reviews
Things to know
- Professional service
- Friendly atmosphere
- Nice balcony
- Good management
Policies vary by room type and provider.
FAQs when booking at Signature Halong Cruise
Where is Signature Halong Cruise located?
Signature Halong Cruise is located at , 1.8 km from the centre of Ha Long. Cho Bai Chay is the closest landmark to Signature Halong Cruise.
When is check-in time and check-out time at Signature Halong Cruise?
Check-in time is 11:00 and check-out time is 10:30 at Signature Halong Cruise.
Does Signature Halong Cruise offer free Wi-Fi?
Yes, Signature Halong Cruise offers free Wi-Fi.
Does Signature Halong Cruise offer free parking?
No, Signature Halong Cruise does not offer free parking.
Does Signature Halong Cruise offer free airport shuttle service?
No, Signature Halong Cruise does not offer free airport shuttle service.
How far is Signature Halong Cruise from the airport?
Signature Halong Cruise is 37.8 km from Haiphong Catbi. Signature Halong Cruise is 41 km from Ha Long Van Don Intl.
Can you bring pets to Signature Halong Cruise?
No, pets are not allowed at Signature Halong Cruise.
Does Signature Halong Cruise have a pool?
No, Signature Halong Cruise does not have a pool on-site.
Most popular landmarks
- Cho Bai Chay 0.6 km
- Nha Tho Hon Gai Temple 2.6 km
- Halong Bay Marina 2.6 km
- Tuan Chau Beach 7.6 km
- Tuan Chau Amphitheater 8.1 km
- Yen Lap Lake 15.7 km
|Haiphong Catbi||37.8 km|
|Ha Long Van Don Intl||41 km|