Glasgow Ute Rentals

Check in was seamless, car ran great, no issues.

Even if there was no que it took more than 30 min to do the paper work

Pave your parking lot. First car broke down on us but roadside assistance helped us out. Second car was much better. Tire light was on and radio didn’t work, no navigation. Other than that it went well and the staff is very good and easy to deal with.

Our flight was cancelled from London to Glasgow. There was no available alternate flight that day. We called Easirent to inform them we would pick car up next day. They refused our request, cancelled the booking, kept our money and said they would charge us more for not showing up. We had to rent another car next day, doubling the cost of rental for 1 day less use. Do not rent from this company, they are charlatans.

I had a horrible experience. The first thing you need to know is that easirent is no where near the airport. All other major carriers are. It was about a ten minute wait for the van, then another 10 minutes to the location. The rental office is a sketchy trailer with a single person working the desk. I was third in line and waited 30 minutes, only to be told my car was given away. I will admit I was 45 minutes late to pick up the car. They gave me a choice to rent a manual, which I could not do. I then scrambled, found a car on Enterprise ($400 more), and had them drive me back to the airport. All told: I lost an hour plus, missed a distillery tour ($100), and had one of the most frustrating experiences while traveling. In sum, pay the extra money, go to a known carrier on the airport premises.

I was overcharged on the rental. Easirent did not release car to me until I paid more than the price I was quoted by Kayak (via Priceline). I am disputing this overcharge. Please contact me regarding how to get this refund. My email is Faith.Pettis@PacificaLawGroup.com

Service was great, very friendly staff and quick check in and check out… wish they had a better car park as entering and exiting was very bunny and pothole filled… a larger sign would help location accuracy, and if the car park was paved then it would look much more inviting and appealing.

Everything was great.

Cancelled due to price being effectively doubled when CDW insurance was to be applied. Also, zero help and flexibility on pick up time

Liked- Used Easirent many times. They have never tried to extort or rob me. Avis/Budget are very bad for this. People are nice and polite. The process is straight forward. Pick-up/drop-off is quick and easy. Could have been better- The outside of the car had a lot of scratches but this was listed when we collected and they didn't try to get extra revenue when we dropped it off. Tyre level warning light on, couldn't reset even after putting air in. Interior was dirty, bought some cleaner and a cloth fixed that. The price was high, but this was due to my credit card expired so had to use my debit card. Credit card arrived 2 days into the rental :(

Great staff, beautiful car

I appreciate the SIXT team member Isfahan Hussain at Glasgow Airport for his amazing customer service and help. Thank you.

Everything was good ((As Usual))

The price that was quoted was actually closer to double that when we picked up

Staff were friendly and helpful....yes at a car rental.

The young woman [from London but temporarily sent to Glasgow] was the best car rental agent I have met anywhere ever. Thorough knowledgeable and helpful

Without doubt the worst car hire company I’ve ever dealt with. Ignorant people who plainly set out to take money from me. Lied about condition of the vehicle! Would not check the car over with me when I pointed there was a lot more damage than they said, including damage to a wheel. And on returning the car they tried to blame me for the very same wheel being damaged and now there was a blister on that tyre. Considering they service an international airport there hours don’t suit everyone and you will need to return the car to suit their schedule which means booking a hotel at Glasgow airport if you have an early flight next day. But from start to finish it was terrible. To the point I’d use public transport before I’d use them again. Now I need to deal with them not stealing money from my credit card as I refused to sign their paperwork admitting I damaged their car. Even though I have pictures to back me up. So beyond not happy.

If this really mattered someone would call me. Scott Thiessen 206 686-7474. Covid -19 caused me to cancel. Icelandic air canceled my into Scotland. I notified Green Motion and Car Rentals .com ahead of time and tried to contact kayak and Expedia by phone and website to no avail—please credit my money back because I canceled and never used a car

We had to change our drop off from Gatwick to Heathrow do to the airline canceling our flight and then rebooking us to fly from Heathrow... Avis accomodated...but for an added fee. Since Avis has a car rental site at both airports, a no added fee to drop off at a different airport would have been appreciated - particularly as we had no control over the flight change... Other than that - we were quite happy with our experience with Avis.