Absolutely nothing. Worst place I have ever stayed at. Customer service was extremely poor with added attitude. Vending machines not working or refunding money and hotel didn't either. Room was terrible, hairs on bed/sheets, sink counter never wiped and had something stuck to surface all over, dirty/urine on base of toilet as well as floor next to it, puddle of water between toilet and tub, tub never cleaned as the ring around it and streaks of filth stood out. I was only there for one night but didn't even get to shower to be clean myself due to the uncleanliness. Very disgusted and disappointed with my stay which has left an unsettling imprint of my trip which was an important event for me.
It was fairly convenient, all we had to do was get on the interstate to go to our destination. staff was nice.
It was a distance away from our destination.
The Best Western Tower West Lodge provides a convenient location for visiting Campbell County Parks and Recreation Center, Rock pile Museum, Complex Multi Event Center, Coal Mine Tours and Buffalo Ranch. Located just a couple hours from the Mount Rushmore National Memorial and Black Hills, visitors of the Best Western Tower West Lodge, Gillette, WY hotel can experience the breathtaking magnificence of these famed attractions. There will never be a dull moment during your stay - with so many local attractions, there's always something to do while visiting the Best Western Tower West Lodge. Hike around Devil's Tower or enjoy many recreational activities at Campbell County Parks and Recreation Center. If you're in town for a hockey, basketball, baseball or softball game or track and field event, this Wyoming Best Western is the perfect place to stay as the Complex Multi Event Center is nearby. The Best Western Tower West Lodge also offers many of the amenities that come standard with corporate lodging. If you're looking for event space or meeting space in Gillette, Wyoming, the Best Western Tower West Lodge has meeting and banquet facilities that accommodate up to 320 attendees. The 190 clean, spacious guest rooms at the Best Western Tower West Lodge offer free high-speed Wi-Fi, cable satellite television with Starz® and Pay-per-view, a coffeemaker, room service and much more. While staying at The Best Western Tower West Lodge, guests can also enjoy an indoor heated pool, hot tub, game room, business center, exercise facility, guest laundry, a 24-hour airport courtesy shuttle and free parking. An on-site restaurant and cocktail lounge are also provided for your convenience at the Best Western Tower West Lodge - there's also live entertainment on Tuesdays through Saturdays. For a great stay at a hotel in Gillette, Wyoming with phenomenal customer service, reserve a stay at the Best Western Tower West Lodge today.
Based on 73 reviews
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