Good to know
|Distance to city centre||2.1 km|
|Distance to airport||3.9 km|
|"Staff was very nice and helpful."||(in 26 reviews)|
|"comfortable room with good amenities"||(in 24 reviews)|
|"Good location, friendly staffs."||(in 28 reviews)|
|"I will NOT recommend this hotel!"||(in 4 reviews)|
Time of year
Show reviews that mention
|bit dated||in 15 reviews|
|bus station||in 13 reviews|
|good breakfast||in 21 reviews|
|good hotel||in 22 reviews|
|good service||in 11 reviews|
|great location||in 35 reviews|
|hotel staff||in 37 reviews|
|location and breakfast spread||in 1 review|
|maximize||in 3 reviews|
|nice room||in 37 reviews|
|normal asia||in 2 reviews|
|small bed||in 15 reviews|
|smoking or nonsmoking||in 2 reviews|
|tour package||in 3 reviews|
|value for money||in 30 reviews|
|warm hospitality||in 3 reviews|
When we returned to the hotel after going to Hiroshima for 3 days, we were very much surprised that the 3rd bed that was provided in the room was already a regular single bed. What a great accommodation! We earlier requested that the mattress of the rollaway bed that was given during our first stay was too soft which they changed to a firmer one immediately.
A petty and minor one. The hotel would not give free bottles of water on checkout day. The water is a complimentary so there is actually no reason to complain. But as petty as it is, the gesture of added service would have been greatly appreciated. Nonetheless, we plan to stay again in the hotel in our next visit.
Great breakfast, staff courteous in the restaurant and front office and comfortable room. Subway station was close by and made it convenient to travel.
Room could do with an upgrade as it's worn out. Made my room reservations for 2 persons with breakfast and paid for it. Upon check in was told that breakfast was only for 1 person. Look into this please.
Near Hakata & Tenjin. Just a walk away from bus stations going to or from Fukuoka International Airport. Near convenience & grocery stores. The staff are so polite & accommodating. They respond immediately to queries and special requests. The room is cleaned everyday.
Provide a standard single bed for the 3rd person instead of a rollaway bed. Nonetheless, the hotel changed the mattress of the rollaway bed once we informed them of our problem.
Friendly Staff, Great Location, 20 minute walk to Hakata Station, Taxi 1000-1200Yen
With a stay at Hotel New Otani Hakata, you'll be centrally located in Fukuoka, within a 5-minute drive of Canal City Hakata and Kushida Shrine. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
based on 5,044 reviews
Things to know
- Friendly service
- Professional service
Policies vary by room type and provider.
Reviews about Hotel New Otani Hakata
Most popular landmarks
- Tenjin Underground City 0.7 km
- Sumiyoshi Shrine Honden 0.8 km
- ACROS Fukuoka 1 km
- Kushida Shrine 1.2 km
- Hakata Machiya Folk Museum 1.3 km
- Fukuoka Asian Art Museum 1.3 km