Františkovy Lázně hotels

Pros: Sauna, swimming pool, breakfast

Cons: Waiting for reception staff

Pros: Nothing to complain, perfect stay.

Pros: Very nice place with a cute swimming pool and the staff is very pleasant

Pros: The Hotel is located centrally, the rooms are very very clean, there are very few other places that can compete with that level of cleanliness. The staff is very friendly, helpful and flexible. The rooms are like advertised, have the right amenities, including a water kettle to make tea or coffee. The restaurant serves good food and it's conveniently located, especially in winter. WiFi also worked great.

Cons: Nothing negative to point out.

Pros: It is a small and cozy Hotel where the treatment and the services are excellent. Everything in general

Pros: Very friendly welcome. Nothing too much trouble. Restaurant service and food excellent. Good value for money. Would recommend a massage . Breakfast great and all cooked fresh

Cons: All good nothing negative to say.

Pros: The booking was made as a present for my parents and they had a lovely stay, enjoying every minute of their small vacation. Hotel staff and owners were very friendly and helpful, food was excellent and the room comfortable and clean. My parents also quite enjoyed the massage booked at the property.

Pros: Facility was very comfortable and it was great to have the spa rooms right below the bedrooms. Made for a very relaxing day of treatments!

Cons: Scheduling of spa treatments was not very user-friendly. You had to work with a nurse and sort of negotiate what was available for not. Plus lots of things were already booked far in advance; be sure to and get things scheduled before you arrive ideally.

Pros: Beautifully maintained hotel centrally located

Cons: Check-out time is at 10AM; breakfast is very simple and consists of mostly processed food; we asked for an ironing board which the hotel does not have

Pros: The location and checking out. The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Cons: The room was under the roof, and without air conditioning, it was a sauna. The water temperature in the shower changed within seconds, and I scalded myself twice. One bar of soap, half a bottle of shampoo, one hand towel and one face towel. That is a guest gets. Nothing more.

Cons: I am very disappointed with this hotel. I made reservations on booking com in euros. When I was paying at end of my vacation hotel charge me in Czech koruna. They multiply my original price by 27CK ( unrealistic currency rate) and I end up paying almost 100€ more than original bill. When I ask them how is this possible , because till now even if I travel to country they have different currency I paid always agreed price they argue that this is policy of hotel. They juist keep saying that this is like always and they can do nothing about it. They told me that this is with all customer which book in euros. So they even committed with smile, that they rub and cheat all foreigner customers. Shame on management of this hotel. Another big problem of this spa hotel is animals ( dogs) which terrorize other customers. They let people with 4 dogs in one room , this dogs bark till 2 o'clock in morning. It was nightmare. Another dog was running in hallway, barking and jumping at people Infront of elevator. And having breakfast with somebody else dog is not my idea of relaxation. If you complain at reception you get one answer they can do nothing about it. Breakfast is nothing special. Coffee machine is not working properly. Juice is not fresh but water with fruit syrup. From the cake you get only ends which are hard and dry. Restaurant staff is very unfriendly. They are always angry if you have any questions. The worst of all is that restaurant staff take breakfast as first. You have to wait till they take what they want and then you can start. They do not feel shame to eet this food Infront of customer and taking more if this wasn't enough. Spa part of the hotel is very good but this you get at almost every hotel in surrounding. So at the end I can say if management can do nothing for comfort of costumer's and they think that rubbing they customer is good way. It was my last time at this hotel. They are better hotels around.

Pros: The staff was very nice and welcoming, both in the restaurant as well as at the reception. Breakfast for a 3-star hotel was good value for money, they had traditional rolls and all kinds of fillings, sausages, eggs, scrambled eggs, cereals, cake, fruits- simply something for everyone. Our room (we are a family of 3) was huge, high ceilings and very bright with a nice balcony. Also the bathroom- big and clean, loved that room! The swimming pool was just big enough for a little relaxation and the location with parking onsite was just perfect. We'll definitely be back when in town!

Cons: Can't think of anything at all.

Cons: - hot in the rooms, poor ventilation - poor breakfast

Pros: Rooms were nice. Most staff were cordial but not overly friendly.

Cons: Hotel is not very inviting. Very sterile. Almost feels more than a retirement home than a hotel. Seems to be more package group people than individual staying clients. Had a balcony room but the tiles for the balcony were not grouted in, they were loose. Was not able to get a pedicure or manicure in the two days I was there. It is a spa so should not have an issue but we did. The breakfast food is fine, but the breakfast room was chaotic with tables reserved for tour groups or multi-day customers we as a family staying one night was definitely not the norm.